OptumRx vs Accredo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OptumRx
Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.
- Compare drug prices
- View all medications
- Transfer to home delivery
- Refill home delivery prescriptions
- Check order status
- View member ID card
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The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.
Accredo
Manage your specialty medications conveniently from your smartphone. Order refills, track shipments, make payments, and receive dose reminders. Stay on top of your treatment plan with easy access to your medication history and profile.
- Order specialty medication refills
- Track specialty medication orders
- Make payments
- View order history
- Receive dose reminders
- Update patient profile
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Welcome to the fully redesigned Accredo app. The Accredo app has been updated to make it easier to manage your specialty medications wherever you are, whenever you want. This app is available only for Accredo Specialty Pharmacy patients. With the Accredo mobile app, you can: • Order medications* – See when your medications are ready to schedule, and place orders directly from the app • Make payments – Pay balances, add payment methods, and manage billing details in one place • View prescriptions and details – See your medications, prescription information, and current status in a single view • Track orders and view history – Stay up to date on your orders and review past activity • Explore copay assistance options – Access tools and resources related to copay support • Complete clinical assessments – Answer required questions in the app instead of over the phone • Chat support – Connect with support through in‑app chat when you need help * Not available for all medications
Screenshots
Verdict
OptumRx and Accredo both sit at 4.7 stars, but that hides the real split: 52% of Accredo's written reviews are positive against 16% of OptumRx's. Accredo also leads on update cadence (every 9 days vs monthly). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for OptumRx against 4.8 for Accredo. Both are backed by a comparable volume of ratings — 146K and 55K respectively. Written reviews are what separate them: 16% of OptumRx's written reviews are positive against 52% of Accredo's.
OptumRx ships an update monthly, Accredo every 9 days. Both last shipped on October 18, 2026.
| Parameter | OptumRx | Accredo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (146K ratings) | 4.8 (55K ratings) — better |
| Positive reviews | 15.8% of reviews | 52.1% of reviews — better |
| Number of ratings | 146K — better | 55K |
| Update frequency | Monthly | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #74 — better | #162 |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 91 MB | 77 MB |
| Age rating | 4+ | 17+ |
| Developer | Optum Inc. | Accredo Health Group, Inc |
Customer experience
OptumRx
Accredo
User reviews
OptumRx
From 146K App Store ratingsWhat we love
- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service
Room to improve
- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems
Accredo
From 55K App Store ratingsWhat we love
- 🚀 Convenient app for refilling prescriptions
- 💡 Helpful reminders and notifications
- 👍 Easy to use and navigate
- 🚀 Fast and efficient ordering process
- 👍 Friendly and supportive customer service
Room to improve
- 🐛 Inconsistent communication and notifications
- 🐛 Inaccurate account information and billing issues
- 🐛 Slow response times and long wait times on phone
- 🐛 Lack of integration between app and customer service
- 🐛 Difficulty managing prescriptions and delivery
Bugs and requests
OptumRx
Reported bugs
3 issues- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information
Requested features
4 requests- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility
Accredo
Reported bugs
3 issues- App crashes and login issues
- Inaccurate account balance and payment information
- Prescription refill process not working as expected
Requested features
4 requests- Customizable medication reminders
- Improved account management and transparency
- Better integration between app and customer service
- Enhanced communication and notification features
In-app purchases
OptumRx
No in-app purchases
Accredo
No in-app purchases









