Comparison

OptumRx vs Complete

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OptumRx

Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.

Highlights
  • Compare drug prices
  • View all medications
  • Transfer to home delivery
  • Refill home delivery prescriptions
  • Check order status
  • View member ID card
Features
Currently charting
Read full description

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.

About

Complete

This app helps manage medication and treatment plans. It offers personalized injection logging, dose tracking, and medication reminders. Users can also track symptoms, set personal goals, and access additional resources for support.

Highlights
  • Personalized injection logging
  • Medication reminders
  • Symptom tracking
  • Dose tracking
  • Goal setting
  • Injection training videos
Features
Currently charting
Read full description

Please see Uses and Important Safety Information including BOXED WARNING for RINVOQ (upadacitinib) at www.rinvoq.com/important-safety-information. Please see Uses and Important Safety Information for SKYRIZI (risankizumab-rzaa) at www.skyrizi.com/important-safety-information. Please see the Full Prescribing Information for RINVOQ at www.rxabbvie.com/pdf/rinvoq_pi.pdf and SKYRIZI at www.rxabbvie.com/pdf/skyrizi_pi.pdf. The Complete App features personalized treatment logging, symptom logging, and medication reminders to support and encourage you throughout treatment. CUSTOMIZED INJECTION LOGGING & TRAINING FOR SKYRIZI PATIENTS · Keep track of when and where you inject SKYRIZI on your body. · View your injection history by date with details. Tap on a specific date to see injection times, sites, and notes. · Personalize how you rotate injection sites in a chronological order. · Use in-app videos, training kits, and more to review injection training from your doctor. DOSE TRACKING FOR RINVOQ PATIENTS · Make it easier to stick to your treatment plan and track treatment with the RINVOQ dose tracker. DOSE REMINDERS & MEDICATION TRACKERS · Tools to help manage your medication through this free app. Set reminders and enable push notifications so you never miss a dose. CALENDAR · View your treatment schedule, symptom history, and a body diagram of injection locations. SYMPTOM TRACKING · Keep a log of your symptoms to discuss at your next doctor visit. This may help you have more productive discussions about your treatment. ACCESS MORE COMPLETE RESOURCES · Request resources to support you throughout treatment, like a Savings Card that may help eligible patients lower prescription cost†. · Connect with an Ambassador*, there to provide support and help answer questions. · Submit receipts for reimbursement on eligible out-of-pocket expenses through the Complete Prescription Rebate†. †Please see the Savings Card Terms & Conditions for RINVOQ at www.rinvoq.com/resources/save-on-rinvoq-costs#saving-cards-t-m and SKYRIZI at https://www.skyrizi.com/skyrizi-complete/save-on-skyrizi-costs#tandcs. *Ambassadors are provided by AbbVie and do not work under the direction of your health care professional (HCP) or give medical advice. They are trained to direct patients to their HCP for treatment-related advice, including further referrals. Additional Information If you’re taking SKYRIZI or RINVOQ, you may want help starting and staying on track with your treatment plan. The Complete App can help by providing resources that allow you to set reminders, track symptoms, and create personal goals that can support and encourage you throughout your treatment journey. If you have any questions or concerns with the Complete App, or you need to report medication side effects or adverse events, call 1.866.SKYRIZI (1.866.759.7494) for SKYRIZI and 1-800-2RINVOQ (1-800-274-6867) for RINVOQ. This app is intended for the exclusive use of U.S. residents 18 years of age and older. The Complete App is not intended to provide treatment decisions or replace the care and advice of a licensed healthcare provider. All medical analysis and treatment plans should be performed by a licensed healthcare provider. US-MULT-260568

Screenshots

OptumRx4 screens
Complete4 screens

Verdict

The call

OptumRx and Complete both sit at 4.7 stars, but that hides the real split: 70% of Complete's written reviews are positive against 16% of OptumRx's. OptumRx's advantage is ratings volume (146K vs 4K) and update cadence (monthly vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for OptumRx against 4.6 for Complete. That said, the two scores are not equally well evidenced: OptumRx has 146K ratings behind it against 4K, so its average is the more settled of the two. Written reviews are what separate them: 16% of OptumRx's written reviews are positive against 70% of Complete's.

UpkeepUpdate frequency

OptumRx ships an update monthly, Complete every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard3 real differences · 8 level
OptumRx versus Complete: the parameters behind the verdict, then further details
ParameterOptumRxComplete
PriceFreeFree
Rating4.7 (146K ratings) — better4.6 (4K ratings)
Positive reviews15.8% of reviews69.9% of reviews — better
Number of ratings146K — better4K
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#68 — better#188
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size89 MB67 MB
Age rating4+17+
DeveloperOptum Inc.AbbVie

Customer experience

OptumRx

All ratings145,717 ratings
Positive95.0%
Neutral2.8%
Negative2.3%
Written reviews234 reviews
Positive15.8%
Neutral5.1%
Negative79.1%

Complete

All ratings3,987 ratings
Positive91.4%
Neutral1.6%
Negative7.0%
Written reviews282 reviews
Positive69.9%
Neutral3.2%
Negative27.0%

User reviews

OptumRx

From 146K App Store ratings

What we love

  • 🚀 Convenient home delivery
  • 💰 Affordable prices
  • 📦 Reliable mail order service
  • 🕰️ Timely order processing
  • 🤝 Helpful customer service

Room to improve

  • 🐛 Inconsistent app performance
  • 🔍 Difficult to navigate app
  • 🚫 Forced to use specific pharmacies
  • 📤 Delayed or missing deliveries
  • 🤖 Poor communication from automated systems

Complete

From 4K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient reminders
  • 💡 Helpful resources and information
  • 👍 Useful for tracking injections and symptoms
  • 👍 Straightforward interface

Room to improve

  • 🐛 Crashes and login issues
  • 🔒 Concerns about data backup and syncing
  • 🔍 Limited customization options
  • 🔍 Inflexible for non-standard dosing schedules
  • 🐛 Buggy symptom tracking

Bugs and requests

OptumRx

Reported bugs

3 issues
  • App freezes and crashes
  • Login issues and account lockouts
  • Incorrect pricing and order status information

Requested features

4 requests
  • Ability to view prescription refill dates
  • Option to opt-out of automatic refills
  • Integration with local pharmacies
  • Improved app usability and accessibility

Complete

Reported bugs

5 issues
  • Inability to reset password
  • Automatic date changes and missed dose notifications
  • Slow app loading and performance issues
  • Inconsistent behavior when logging injections
  • Incorrect prepopulation of user information

Requested features

5 requests
  • Allow editing of past injection details
  • Add option to track multiple symptoms per day
  • Improve body map for logging injection sites
  • Provide more customization for dosing schedules
  • Enhance data backup and syncing capabilities

In-app purchases

None

OptumRx

No in-app purchases

None

Complete

No in-app purchases

Questions

Is OptumRx free?
OptumRx is free to download, with no in-app purchases.
Is Complete free?
Complete is free to download, with no in-app purchases.
Which has better reviews, OptumRx or Complete?
OptumRx is rated higher. OptumRx averages 4.7 out of 5 from 146K ratings, while Complete averages 4.6 from 4K ratings.
Do OptumRx or Complete have ads?
Neither OptumRx nor Complete shows ads.
Which is updated more often, OptumRx or Complete?
OptumRx ships an update monthly, and Complete every 2 months. Most recently, OptumRx was updated on September 24, 2026 and Complete on September 22, 2026.
Which is more popular, OptumRx or Complete?
OptumRx currently peaks at #68 in the App Store charts, and Complete at #188. Chart position reflects recent download velocity rather than total install base.

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