Complete - new update provides many deficiencies and missing actions
It appears after the last update that Complete has lost many methods of finding things. I used it this morning to give myself a Skyrizxi shot. I accomplished the shot in 15 seconds, buy it took me close to an hour to finish the entire procedure because of either hard to find actions or totally missing data. For example since it's the first thing I do is start a timer once I remove the medication from the refrigerator, it took many times thru the app to find that function. Then once I was ready to give myself the shot, I could not for the life of me find the secontion to see where I had given myself a shot previously do I was sure I was using a different location. I finally just gave up and picked a spot. After the injection, it took me another 15 minutes to find the function to enter the expiration date and lot number. Then I looked for the previous shots records, something I've do meticulously maintained, then when I first acquired the Complete app after having started my program, I wanted to enter the first two shots and found I couldn't backdate them, so I changed the date on my device to allow me to enter them so as to have a full record of all my shots, now I can no longer find that functionality to see all of my history. Maybe I am an idiot and just couldn't see these things, but I've used this app for almost I estimate two years now and never had this much trouble or missing functionality. To say I am completely disappointed would be an understatement.
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Ggct1947
Terrible App
For something that is incredibly basic … logging your injections … it feels like you have to go through the process of launching a rocket just to make it work. I seriously wonder if anybody over the age of 8 actually worked on this … but that might be insulting to eight-year olds.
NGNYORKER APP IS GARBAGE
Abysmal
Frequent issues logging in. One week pin doesn’t work (i had just created my account). The next I cannot log in to retrieve my card details because the app loads endlessly on login, zero errors. I contacted support, went on a loop getting redirected back and forth, zero help. I then figured out I can fix it by reinstalling the app and that worked for a week but no longer. They have no web portal, the ONLY way of logging in is via this app and as of now I have no way of retrieving my card information. I make software for a living, I don’t know how someone can make an app so mediocre for something so important to their business and customers with no workaround available.
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ಠಠ‿ಠ
Got rid of the only feature I needed
For some unknown reason you got rid of the injection log? I had all my logged injections saved there and now its nowhere to be found. Its been replaced by a calendar thats way harder to navigate. Please bring back the injection log. I have no idea how many injections im at now and if i need to provide any of that info to my doctor im screwed.
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NNFB72
Useless
Symptoms aren’t saved and/or are lost after every update. Login is incredibly slow.
Iianpuffen
