The App is Broken
After the last app update it’s broken. I tried uninstalling and reinstalling and the issue remains. I have searched for a support link for the app but it doesn’t exist. I can’t find any contact to notify of the issue with the app so at this time the app is useless to me. I will have to find another way to track my Skyrizi injections. I’m running the latest version of the app and my IOS is also on the latest version. The issue began after the last app update a couple weeks ago.
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Response from developer
Sorry that you are having this issue. Please contact us at "completeappsupport@abbvie.com" so we can help resolve the issue.
All patient info GONE
Logged in today because I know I had an injection. All my info is gone. The date of injections, site, symptoms all gone.
How about if you don’t know how to properly update an app without patients losing important information; either find a new career or don’t touch the app.
How about if you don’t know how to properly update an app without patients losing important information; either find a new career or don’t touch the app.
Don’t Trust this App!
I trusted this app for tracking my humira injections and am very sorry I did. With no notice whatsoever, they destroyed all my years of shot, side effect, and symptom data. They say contact them at customer support. What a joke. Called consumer services many times. They claim all my data is just gone. If I could give Abbvie 0 stars, I would. Also, somehow this review keeps disappearing. Hmm, wonder how their numbers on this app, with all the recents 1s they have been getting, is so high. I had given it a 5 too before they got rid of my years of data.
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Not working
Never gets past the signup.
Great Resource
This app is a great tool and resource to keep track of your medications and prescribing details.
