Automated system
Your new did not offer the option to hold a medication. I should have the option to speak to a representative.
User friendly
The refills are fast and easily accessible.
App
The app is very confusing!! Which meds are ready for refills??? They list what I am currently taking just to mark it cancelled because MD wants a visit. Visit was made. It needs to put old prescriptions that I no longer take in a different section.
My express meds
Love the service and delivery of my meds no more hassle running out to the pharmacy to pick them up. If you call the team is so easy to talk to. Very helpful in all situations.
Update
You did an update and now I can’t adjust the actual time I took my RX’s. Also you changed my birthdate and I can’t fix it. Don’t understand what was wrong with the app before the update that you needed to change it? Terrible
