Comparison

Express Scripts vs TRICARE East

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Express Scripts

Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.

Highlights
  • Order prescription refills
  • Track order status
  • Start automatic refills
  • Access digital ID card
  • Find preferred pharmacies
Features
Currently charting
Read full description

Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.

About

TRICARE East

Manage your TRICARE East health benefits. View claims, referrals, and authorizations with status and provider details. Access and share your Explanation of Benefits (EOB) and eligibility information.

Highlights
  • View claims, referrals, and authorizations
  • Check status and provider information
  • View, print, share, and email EOBs
  • Grant access (Release of Information)
  • View eligibility and PCM information
  • Find network providers
  • Make payments and view history
Features
Currently charting
Read full description

This newly rebranded app will allow you to view the details of your claims, and referral and authorizations including status, provider information, and associated dates. You can also view, print, share, and email your Explanation of Benefits (EOB), and referral letters. In addition, you can grant access (Release of Information), view your eligibility, Primary Care Manager (PCM) information, cat cap, and deductible (where applicable), make payments, view payment history and find network providers.

Screenshots

Express Scripts4 screens
TRICARE East4 screens

Verdict

The call

The clearest difference is rating: Express Scripts at 4.7 against TRICARE East's 4.3. Express Scripts also leads on review sentiment (36% vs 10%) and ratings volume (428K vs 7.1K). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Express Scripts holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 7.1K, so its average is the more settled of the two. Written reviews point the same way: 36% of Express Scripts's written reviews are positive against 10% of TRICARE East's.

UpkeepUpdate frequency

Express Scripts ships an update every 3 weeks, TRICARE East every 2 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

Scorecard5 real differences · 6 level
Express Scripts versus TRICARE East: the parameters behind the verdict, then further details
ParameterExpress ScriptsTRICARE East
PriceFreeFree
Rating4.7 (428K ratings) — better4.3 (7.1K ratings)
Positive reviews36.2% of reviews — better10.3% of reviews
Number of ratings428K — better7.1K
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#44 — better#137
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size94 MB173 MB
Age rating4+4+
DeveloperExpress ScriptsHumana Military

Customer experience

Express Scripts

All ratings427,836 ratings
Positive94.3%
Neutral2.6%
Negative3.0%
Written reviews997 reviews
Positive36.2%
Neutral12.1%
Negative51.7%

TRICARE East

All ratings7,087 ratings
Positive82.1%
Neutral3.0%
Negative14.9%
Written reviews214 reviews
Positive10.3%
Neutral7.5%
Negative82.2%

User reviews

Express Scripts

From 428K App Store ratings

What we love

  • 🚀 Easy to use
  • 📦 Convenient mail delivery
  • 💰 Cost savings
  • 🔔 Helpful reminders

Room to improve

  • 🐛 Unreliable refill status updates
  • 🤔 Confusing app navigation
  • 🚫 Inability to remove old prescriptions
  • 📞 Poor customer service
  • 🕰️ Slow processing and shipping times

TRICARE East

From 7.1K App Store ratings

What we love

  • 👍 Tracks claims processing
  • 🚀 App has improved over time
  • 💡 Alternate login options

Room to improve

  • 🐛 Glitchy and buggy
  • 🔒 Overly complicated login process
  • 🤯 Difficult to find and access information

Bugs and requests

Express Scripts

Reported bugs

4 issues
  • Incorrect medication pricing displayed
  • Temporary address feature not working
  • Refill reminders for medications no longer taken
  • App crashing and becoming unresponsive

Requested features

5 requests
  • Ability to pay off balances through the app
  • Fingerprint/biometric login support
  • Automatic prescription updates
  • Customizable medication reminders
  • Prescription history export to Excel

TRICARE East

Reported bugs

3 issues
  • Login information not recognized
  • Password requirements incompatible with app
  • Search functionality not working as expected

Requested features

3 requests
  • Face authentication or biometric login
  • Ability to update profile and contact info
  • Secure messaging and prescription tracking

In-app purchases

None

Express Scripts

No in-app purchases

None

TRICARE East

No in-app purchases

Questions

Is Express Scripts free?
Express Scripts is free to download, with no in-app purchases.
Is TRICARE East free?
TRICARE East is free to download, with no in-app purchases.
Which has better reviews, Express Scripts or TRICARE East?
Express Scripts is rated higher. Express Scripts averages 4.7 out of 5 from 428K ratings, while TRICARE East averages 4.3 from 7.1K ratings.
Do Express Scripts or TRICARE East have ads?
Neither Express Scripts nor TRICARE East shows ads.
Which is updated more often, Express Scripts or TRICARE East?
Express Scripts ships an update every 3 weeks, and TRICARE East every 2 months. Most recently, Express Scripts was updated on September 25, 2026 and TRICARE East on September 22, 2026.
Which is more popular, Express Scripts or TRICARE East?
Express Scripts currently peaks at #44 in the App Store charts, and TRICARE East at #137. Chart position reflects recent download velocity rather than total install base.

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