Express Scripts vs TRICARE East
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Express Scripts
Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.
- Order prescription refills
- Track order status
- Start automatic refills
- Access digital ID card
- Find preferred pharmacies
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Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.
TRICARE East
Manage your TRICARE East health benefits. View claims, referrals, and authorizations with status and provider details. Access and share your Explanation of Benefits (EOB) and eligibility information.
- View claims, referrals, and authorizations
- Check status and provider information
- View, print, share, and email EOBs
- Grant access (Release of Information)
- View eligibility and PCM information
- Find network providers
- Make payments and view history
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This newly rebranded app will allow you to view the details of your claims, and referral and authorizations including status, provider information, and associated dates. You can also view, print, share, and email your Explanation of Benefits (EOB), and referral letters. In addition, you can grant access (Release of Information), view your eligibility, Primary Care Manager (PCM) information, cat cap, and deductible (where applicable), make payments, view payment history and find network providers.
Screenshots
Verdict
The clearest difference is rating: Express Scripts at 4.7 against TRICARE East's 4.3. Express Scripts also leads on review sentiment (36% vs 10%) and ratings volume (428K vs 7.1K). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Express Scripts holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 7.1K, so its average is the more settled of the two. Written reviews point the same way: 36% of Express Scripts's written reviews are positive against 10% of TRICARE East's.
Express Scripts ships an update every 3 weeks, TRICARE East every 2 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.
| Parameter | Express Scripts | TRICARE East |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (428K ratings) — better | 4.3 (7.1K ratings) |
| Positive reviews | 36.2% of reviews — better | 10.3% of reviews |
| Number of ratings | 428K — better | 7.1K |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #44 — better | #137 |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 94 MB | 173 MB |
| Age rating | 4+ | 4+ |
| Developer | Express Scripts | Humana Military |
Customer experience
Express Scripts
TRICARE East
User reviews
Express Scripts
From 428K App Store ratingsWhat we love
- 🚀 Easy to use
- 📦 Convenient mail delivery
- 💰 Cost savings
- 🔔 Helpful reminders
Room to improve
- 🐛 Unreliable refill status updates
- 🤔 Confusing app navigation
- 🚫 Inability to remove old prescriptions
- 📞 Poor customer service
- 🕰️ Slow processing and shipping times
TRICARE East
From 7.1K App Store ratingsWhat we love
- 👍 Tracks claims processing
- 🚀 App has improved over time
- 💡 Alternate login options
Room to improve
- 🐛 Glitchy and buggy
- 🔒 Overly complicated login process
- 🤯 Difficult to find and access information
Bugs and requests
Express Scripts
Reported bugs
4 issues- Incorrect medication pricing displayed
- Temporary address feature not working
- Refill reminders for medications no longer taken
- App crashing and becoming unresponsive
Requested features
5 requests- Ability to pay off balances through the app
- Fingerprint/biometric login support
- Automatic prescription updates
- Customizable medication reminders
- Prescription history export to Excel
TRICARE East
Reported bugs
3 issues- Login information not recognized
- Password requirements incompatible with app
- Search functionality not working as expected
Requested features
3 requests- Face authentication or biometric login
- Ability to update profile and contact info
- Secure messaging and prescription tracking
In-app purchases
Express Scripts
No in-app purchases
TRICARE East
No in-app purchases









