Comparison

Express Scripts vs My Highmark App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Express Scripts

Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.

Highlights
  • Order prescription refills
  • Track order status
  • Start automatic refills
  • Access digital ID card
  • Find preferred pharmacies
Features
Currently charting
Read full description

Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.

About

My Highmark App

Manage your health coverage and benefits in one convenient app. Access virtual care programs, personalize your experience with a Health Profile, and receive daily recommendations. Connect devices to track progress and sync health information.

Highlights
  • Check health plan benefits
  • Access virtual care programs
  • Personalize Health Profile
  • Daily recommendations
  • Connect Apple Health and wearables
  • Track progress automatically
Features
Currently charting
Read full description

Easily manage your health - and health coverage. All in My Highmark. Simplify your benefits Easily check your health plan benefits and see what’s covered, all in one place. Get expert care when you need it Whenever you need support, find all your virtual care programs and services together in one place. Personalize your app experience Build your Health Profile to get curated recommendations for the goals that matter most to you. Get new recommendations every day Check your Journey daily to see a new mix of activities, content, and support personalized just for you. Connect Devices Hook up Apple Health and your connected wearables so that you can automatically track your progress, sync health info, and get extra motivation to hit your goals. The App is intended for Highmark’s Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York, and Highmark’s Blue Cross Blue Shield members in 29 counties of western Pennsylvania, 13 counties of northeastern Pennsylvania, the state of Delaware, the state of West Virginia plus Washington County, Ohio and 8 counties in western New York. All references to “Highmark” are references to Highmark Inc., and/or to one or more of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.

Screenshots

Express Scripts4 screens
My Highmark App4 screens

Verdict

The call

Express Scripts and My Highmark App both sit at 4.7 stars, but that hides the real split: 36% of Express Scripts's written reviews are positive against 9% of My Highmark App's. Express Scripts also leads on ratings volume (428K vs 23K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Express Scripts against 4.7 for My Highmark App. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 23K, so its average is the more settled of the two. Written reviews are what separate them: 36% of Express Scripts's written reviews are positive against 9% of My Highmark App's.

UpkeepUpdate frequency

Express Scripts ships an update every 3 weeks, My Highmark App every 2 weeks. Both last shipped on September 24, 2026.

Scorecard2 real differences · 9 level
Express Scripts versus My Highmark App: the parameters behind the verdict, then further details
ParameterExpress ScriptsMy Highmark App
PriceFreeFree
Rating4.7 (428K ratings)4.7 (23K ratings)
Positive reviews36.2% of reviews — better9.1% of reviews
Number of ratings428K — better23K
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#44 — better#108
DevicesiPhone, iPad — betteriPhone
Requires iOS16.016.0
Further details — not scored
Size94 MB168 MB
Age rating4+12+
DeveloperExpress ScriptsHighmark Inc

Customer experience

Express Scripts

All ratings427,836 ratings
Positive94.3%
Neutral2.6%
Negative3.0%
Written reviews997 reviews
Positive36.2%
Neutral12.1%
Negative51.7%

My Highmark App

All ratings22,903 ratings
Positive91.3%
Neutral2.7%
Negative6.0%
Written reviews331 reviews
Positive9.1%
Neutral5.4%
Negative85.5%

User reviews

Express Scripts

From 428K App Store ratings

What we love

  • 🚀 Easy to use
  • 📦 Convenient mail delivery
  • 💰 Cost savings
  • 🔔 Helpful reminders

Room to improve

  • 🐛 Unreliable refill status updates
  • 🤔 Confusing app navigation
  • 🚫 Inability to remove old prescriptions
  • 📞 Poor customer service
  • 🕰️ Slow processing and shipping times

My Highmark App

From 23K App Store ratings

What we love

  • 🚀 Convenient access to benefits
  • 📚 Helpful health information
  • 👍 Modern and intuitive design
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent login issues
  • 🔍 Difficulty finding information
  • 🕰️ Slow app performance
  • 💰 Concerns about data sharing

Bugs and requests

Express Scripts

Reported bugs

4 issues
  • Incorrect medication pricing displayed
  • Temporary address feature not working
  • Refill reminders for medications no longer taken
  • App crashing and becoming unresponsive

Requested features

5 requests
  • Ability to pay off balances through the app
  • Fingerprint/biometric login support
  • Automatic prescription updates
  • Customizable medication reminders
  • Prescription history export to Excel

My Highmark App

Reported bugs

3 issues
  • Payment features not functioning properly
  • Inconsistent display of claims and deductible information
  • Unreliable push notifications and in-app messaging

Requested features

4 requests
  • Ability to view and manage dental benefits
  • Integration with Apple Wallet for ID cards
  • Improved navigation and information hierarchy
  • More transparency around data usage and privacy

In-app purchases

None

Express Scripts

No in-app purchases

None

My Highmark App

No in-app purchases

Questions

Is Express Scripts free?
Express Scripts is free to download, with no in-app purchases.
Is My Highmark App free?
My Highmark App is free to download, with no in-app purchases.
Which has better reviews, Express Scripts or My Highmark App?
Express Scripts and My Highmark App are both rated 4.7 out of 5 on the App Store, from 428K and 23K ratings respectively.
Do Express Scripts or My Highmark App have ads?
Neither Express Scripts nor My Highmark App shows ads.
Which is updated more often, Express Scripts or My Highmark App?
Express Scripts ships an update every 3 weeks, and My Highmark App every 2 weeks. Most recently, Express Scripts was updated on September 24, 2026 and My Highmark App on September 24, 2026.
Which is more popular, Express Scripts or My Highmark App?
Express Scripts currently peaks at #44 in the App Store charts, and My Highmark App at #108. Chart position reflects recent download velocity rather than total install base.

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