Express Scripts vs Accredo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Express Scripts
Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.
- Order prescription refills
- Track order status
- Start automatic refills
- Access digital ID card
- Find preferred pharmacies
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Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.
Accredo
Manage your specialty medications conveniently from your smartphone. Order refills, track shipments, make payments, and receive dose reminders. Stay on top of your treatment plan with easy access to your medication history and profile.
- Order specialty medication refills
- Track specialty medication orders
- Make payments
- View order history
- Receive dose reminders
- Update patient profile
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Welcome to the fully redesigned Accredo app. The Accredo app has been updated to make it easier to manage your specialty medications wherever you are, whenever you want. This app is available only for Accredo Specialty Pharmacy patients. With the Accredo mobile app, you can: • Order medications* – See when your medications are ready to schedule, and place orders directly from the app • Make payments – Pay balances, add payment methods, and manage billing details in one place • View prescriptions and details – See your medications, prescription information, and current status in a single view • Track orders and view history – Stay up to date on your orders and review past activity • Explore copay assistance options – Access tools and resources related to copay support • Complete clinical assessments – Answer required questions in the app instead of over the phone • Chat support – Connect with support through in‑app chat when you need help * Not available for all medications
Screenshots
Verdict
Express Scripts and Accredo both sit at 4.7 stars, but that hides the real split: 53% of Accredo's written reviews are positive against 36% of Express Scripts's. Express Scripts's advantage is ratings volume (428K vs 55K). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Express Scripts against 4.8 for Accredo. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 55K, so its average is the more settled of the two. Written reviews are what separate them: 36% of Express Scripts's written reviews are positive against 53% of Accredo's.
Express Scripts ships an update every 3 weeks, Accredo every 2 weeks. Both last shipped on September 24, 2026.
| Parameter | Express Scripts | Accredo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (428K ratings) | 4.8 (55K ratings) — better |
| Positive reviews | 36.2% of reviews | 52.8% of reviews — better |
| Number of ratings | 428K — better | 55K |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #44 — better | #115 |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 94 MB | 77 MB |
| Age rating | 4+ | 17+ |
| Developer | Express Scripts | Accredo Health Group, Inc |
Customer experience
Express Scripts
Accredo
User reviews
Express Scripts
From 428K App Store ratingsWhat we love
- 🚀 Easy to use
- 📦 Convenient mail delivery
- 💰 Cost savings
- 🔔 Helpful reminders
Room to improve
- 🐛 Unreliable refill status updates
- 🤔 Confusing app navigation
- 🚫 Inability to remove old prescriptions
- 📞 Poor customer service
- 🕰️ Slow processing and shipping times
Accredo
From 55K App Store ratingsWhat we love
- 🚀 Convenient app for refilling prescriptions
- 💡 Helpful reminders and notifications
- 👍 Easy to use and navigate
- 🚀 Fast and efficient ordering process
- 👍 Friendly and supportive customer service
Room to improve
- 🐛 Inconsistent communication and notifications
- 🐛 Inaccurate account information and billing issues
- 🐛 Slow response times and long wait times on phone
- 🐛 Lack of integration between app and customer service
- 🐛 Difficulty managing prescriptions and delivery
Bugs and requests
Express Scripts
Reported bugs
4 issues- Incorrect medication pricing displayed
- Temporary address feature not working
- Refill reminders for medications no longer taken
- App crashing and becoming unresponsive
Requested features
5 requests- Ability to pay off balances through the app
- Fingerprint/biometric login support
- Automatic prescription updates
- Customizable medication reminders
- Prescription history export to Excel
Accredo
Reported bugs
3 issues- App crashes and login issues
- Inaccurate account balance and payment information
- Prescription refill process not working as expected
Requested features
4 requests- Customizable medication reminders
- Improved account management and transparency
- Better integration between app and customer service
- Enhanced communication and notification features
In-app purchases
Express Scripts
No in-app purchases
Accredo
No in-app purchases









