Comparison

CVS Specialty vs Accredo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CVS Specialty

Manage your specialty prescriptions conveniently from your mobile device. Order refills, track your orders, make payments, and securely message your care team. Pick up at a CVS Pharmacy or have them delivered.

Highlights
  • Order prescription refills
  • Track order status
  • Make payments
  • Secure messaging with CareTeam
  • Choose pickup or delivery
Currently charting
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Please Note: This app is for CVS Specialty® patients only. You must have a CVS Specialty prescription in order to use this app Your health is our greatest priority. That’s why at CVS Specialty, we make it easy to manage your prescriptions at home or on the go. With the CVS Specialty mobile app, you can: · Order refills · Choose to pick-up your prescriptions at any CVS Pharmacy® where allowed by law, or have them delivered to another location of your choice. · Track your order status · Make fast and easy payments · Communicate with your CareTeam using the Secure Messaging feature. Ask a question and get answers from CareTeam members trained in your condition. All messages are secure and confidential You can sign-in securely through iPhone’s Touch ID or FACE ID (iPhone X). We’re always just a tap away. CVS Specialty – specialty medications with personalized support. We release updates to this app regularly and base our roadmap on your feedback.

About

Accredo

Manage your specialty medications conveniently from your smartphone. Order refills, track shipments, make payments, and receive dose reminders. Stay on top of your treatment plan with easy access to your medication history and profile.

Highlights
  • Order specialty medication refills
  • Track specialty medication orders
  • Make payments
  • View order history
  • Receive dose reminders
  • Update patient profile
Features
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Welcome to the fully redesigned Accredo app. The Accredo app has been updated to make it easier to manage your specialty medications wherever you are, whenever you want. This app is available only for Accredo Specialty Pharmacy patients. With the Accredo mobile app, you can: • Order medications* – See when your medications are ready to schedule, and place orders directly from the app • Make payments – Pay balances, add payment methods, and manage billing details in one place • View prescriptions and details – See your medications, prescription information, and current status in a single view • Track orders and view history – Stay up to date on your orders and review past activity • Explore copay assistance options – Access tools and resources related to copay support • Complete clinical assessments – Answer required questions in the app instead of over the phone • Chat support – Connect with support through in‑app chat when you need help * Not available for all medications

Screenshots

CVS Specialty4 screens
Accredo4 screens

Verdict

The call

The clearest difference is rating: Accredo at 4.8 against CVS Specialty's 4.4. Accredo also leads on ratings volume (55K vs 1.9K) and review sentiment (53% vs 36%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Accredo holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: Accredo has 55K ratings behind it against 1.9K, so its average is the more settled of the two. Written reviews point the same way: 36% of CVS Specialty's written reviews are positive against 53% of Accredo's.

UpkeepUpdate frequency

CVS Specialty ships an update monthly, Accredo every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 7 level
CVS Specialty versus Accredo: the parameters behind the verdict, then further details
ParameterCVS SpecialtyAccredo
PriceFreeFree
Rating4.4 (1.9K ratings)4.8 (55K ratings) — better
Positive reviews35.8% of reviews52.8% of reviews — better
Number of ratings1.9K55K — better
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#203#114 — better
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size74 MB72 MB
Age rating17+17+
DeveloperCVS PharmacyAccredo Health Group, Inc

Customer experience

CVS Specialty

All ratings1,882 ratings
Positive87.8%
Neutral2.4%
Negative9.7%
Written reviews120 reviews
Positive35.8%
Neutral4.2%
Negative60.0%

Accredo

All ratings54,719 ratings
Positive96.9%
Neutral1.2%
Negative1.8%
Written reviews235 reviews
Positive52.8%
Neutral5.1%
Negative42.1%

User reviews

CVS Specialty

From 1.9K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient refill process
  • 🚀 Helpful reminders
  • 🚀 Fast delivery
  • 👍 Knowledgeable customer service

Room to improve

  • 🐛 App crashes and freezes
  • 🐛 Login issues
  • 🐛 Unreliable order tracking
  • 🐛 Inability to update account information
  • 🐛 Inconsistent user experience

Accredo

From 55K App Store ratings

What we love

  • 🚀 Convenient app for refilling prescriptions
  • 💡 Helpful reminders and notifications
  • 👍 Easy to use and navigate
  • 🚀 Fast and efficient ordering process
  • 👍 Friendly and supportive customer service

Room to improve

  • 🐛 Inconsistent communication and notifications
  • 🐛 Inaccurate account information and billing issues
  • 🐛 Slow response times and long wait times on phone
  • 🐛 Lack of integration between app and customer service
  • 🐛 Difficulty managing prescriptions and delivery

Bugs and requests

CVS Specialty

Reported bugs

4 issues
  • Frequent loading issues
  • Inability to refill prescriptions
  • Disappearing order buttons
  • Inconsistent behavior across iOS and Android

Requested features

5 requests
  • Ability to add supplementary items to orders
  • Improved in-app order management
  • Seamless integration with regular CVS app
  • Persistent login and order history
  • Enhanced notification system

Accredo

Reported bugs

3 issues
  • App crashes and login issues
  • Inaccurate account balance and payment information
  • Prescription refill process not working as expected

Requested features

4 requests
  • Customizable medication reminders
  • Improved account management and transparency
  • Better integration between app and customer service
  • Enhanced communication and notification features

In-app purchases

None

CVS Specialty

No in-app purchases

None

Accredo

No in-app purchases

Questions

Is CVS Specialty free?
CVS Specialty is free to download, with no in-app purchases.
Is Accredo free?
Accredo is free to download, with no in-app purchases.
Which has better reviews, CVS Specialty or Accredo?
Accredo is rated higher. CVS Specialty averages 4.4 out of 5 from 1.9K ratings, while Accredo averages 4.8 from 55K ratings.
Do CVS Specialty or Accredo have ads?
Neither CVS Specialty nor Accredo shows ads.
Which is updated more often, CVS Specialty or Accredo?
CVS Specialty ships an update monthly, and Accredo every 2 weeks. Most recently, CVS Specialty was updated on September 22, 2026 and Accredo on September 24, 2026.
Which is more popular, CVS Specialty or Accredo?
CVS Specialty currently peaks at #203 in the App Store charts, and Accredo at #114. Chart position reflects recent download velocity rather than total install base.

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