New version is a major step backward
The new version has a streamlined interface, but that streamlining seems to have stripped all of the useful functionality of the previous versions.
A recent version had added a chat feature and that feature is gone now. Asymmetric communication is vital for any pharmacy at least regarding orders, prescriptions, and resolving the various issues that can arise.
A recent version had added a chat feature and that feature is gone now. Asymmetric communication is vital for any pharmacy at least regarding orders, prescriptions, and resolving the various issues that can arise.
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Update
App stopped being able to login after the update two weeks ago. They need better testing.
Delivery Date issue
Needed a delivery date after July 3rd. They would not accommodate me. Needed to have other family member beat my home to receive meds.
Accredo App
Use of app is a really great tool, the best part is it easy to use. It was easy to setup and install. You don’t have to be a software engineer to setup like some apps. It reminds you that you need to re-order your medication and it is a simple process. Who ever designed this app should be given a medal for this app.
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Satisfied with service
I was really concerned to work with Accredo after reading many critical reviews of their service. As it turns out, I have had nothing but quality care and service since beginning my med program six months ago. Not one thing has been amiss. I have received my drugs on time, I have received counseling and follow-up. When my next refill is due, they prompt me to order and all the finances were handled without any hinderance. I am 100% satisfied with the service.
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Easy
Honestly one of the most simple applications I have ever used. Quick and very easy to place and re-fill my prescription!
Effective
This Accredo app and service is the best specialty pharmacy I have used in years. The app works, the app is simple and effective and the Accredo people (if you ever do have to talk to them) are the most efficient, solutions driven people you’ll meet. Well done.
Amazing Pharmacy
Accredo has been amazing both with the assistance
in questions regarding these new meds for my son as well as referring us to Health Beacon for their program for Sharps disposal.
in questions regarding these new meds for my son as well as referring us to Health Beacon for their program for Sharps disposal.
New to Accredo
This is only my second on 3rd time using Accredo and it is much worse than the previous pharmacy I had. I have an attached copay card on my account, and the system alerts me to when I need a refill. Every time it tells me I have to refill my prescription it won’t let me due to payment, because they haven’t charged card. I’ve been told this should not happen. But it does and it makes getting my prescription on time frustrating.
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Bandaids
I like ordering RX thru app. But does not give an option to request Bandaid’s like I can when I refill over the phone. Please add to app ordering. Thank you.
There’s always a problem, ordering my refill
I swear every 28 sent me to order my refill. There’s always a problem where I contact my insurance, my doctors, and Accredo. Every single time is a new issue.
I wish it was as simple as just clicking refill but no…
I wish it was as simple as just clicking refill but no…
Works sometimes
I’ve had to call them to order my meds several times recently. It’s easy to use when it works.
Re fill
Very easy and convenient
Poor service
I was told you would send me reminders via text to order refills. This happen the first time. Then I have to go in and reorder. Very disappointed
Good App
The Accredo app on my iPhone is easy to work with and mange my subscriptions.
So far so good
Easy to order and don’t have to be on the phone for 10 minutes…
Bad system and poor service
This year has been the worst. I have had to call multiple times each month and speak with supervisors to get my medication. In the past I have been on automatic refills and never had to speak to anyone. Accredo has delayed my medication because of this terrible system. Nothing is seamless and it takes forever to get what I need. I wish I had other options.
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Minimally functional app for a horrible company
The title says it all. Accredo is a terrible company that takes up to 3 weeks to set up a prescription after they receive the script. The app allows the user to see the status of the med mostly opaquely and order refills.
Easy to use app
Easy to use app.
not user friendly
The only thing that I like about this app is that I can order and schedule delivery of the medication which is pretty seamless. I would like to be able to see my past injection, what day it was injected, and be able to adjust previous and future injections. I also want to see upcoming injections so we can plan instead of just seeing it that day. If there is a way to see that I haven’t figured it out.
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