Lack of up to date information
This app is a waste of my time. Even when I am notified of new information available to me by email, the app never had the updated information. I am on the phone with Tricare daily to manage my referrals and authorizations.
Logging in
Login is not user friendly. It takes about 5 or 6 attempts before I can log in.
Can’t login.
I’ve changed my password twice and the app will just not allow me to login. It’s broken. Very unprofessional.
Can’t Login, So…..
Click the DS Login button and I get a white screen that still has the blue head/foot bars with the home button. That’s it. It’s been this way since the last update 4 months ago.
DS LOGON
Using ds logon is a pain since you need to hunt and find which authentication app was used with ds logon. Other then that BIG glitch it would be a good site. If only DS LOGON could be consistent with how to login. But I have like three different DS LOGON to deal with.
