Health scare
Sentara was wonderful
One way street. We can no longer leave messages to our healthcare providers in our chart.
There used to be a patient-doctor dialog in our charts. Now we are nothing but viewers.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
Unable to make payments
Good access to health information, but unable to make payments with HSA card through myChart.
Prior Authorization
I have been trying since May to get the prior authorization team to contact express scripts about my diabetic medication and can’t seem to get a hold of them or get them to respond to express scripts requests.
Notifications
Repeated and as many as 25 notifications.
We want information but this blows up our phones with repeated test results.
The boy who cried wolf is disregarded when he needs to be listened to.
I looked at instructions to limit notifications and it was not a fix that I understood how to make.
We want information but this blows up our phones with repeated test results.
The boy who cried wolf is disregarded when he needs to be listened to.
I looked at instructions to limit notifications and it was not a fix that I understood how to make.
