App is horrendous
Can’t pay a bill, can’t change contact info, what is it good for??
Health is Wealth
I’ve never had a problem with Inova. My primary doc is very friendly and he feels like family. I had to go to a specialist lately and the process was simple. With the few clicks of a button I feel like my healthcare maintenance is just as easy as pushing a few buttons. I like that and it makes me feel at ease knowing I can set an appointment and be seen rather quickly In person or using the virtual visit options.
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MyChart - all info in one place.
MyChart has excellent notification, messaging and patient data collection in an easy to use/navigate app. Visit and test results are easily accessed;message capabilities are simple and always answered; e/ checkins are simple and complete.
Regarding My Chart
My Chart is less than user friendly.
Why can’t we have a chronological list of all past visits, and a chronological list of list of future appointments?
Why can’t I have a list of visits organized by main doctor (specialty: Cardio, oncology etc) with PAs and NPs under their main doc.
With so many facilities please include the address of all appointments prominently in the notation,and a local office phone number, if I’m lost or stuck in an hour traffic jam I need to call in.
Most of all, some of my doctors are not My Chart capable so I can’t be sure I’m not creating schedule conflicts. Are those doctors ineligible to use My Chart? Do they refuse it due to cost? My Chart is a good idea, especially in that I was told it allowed access from other states and networks should I travel seasonally, but it’s a work in progress and leaves a lot to be desired.
Thanks for considering patient feedback.
Why can’t we have a chronological list of all past visits, and a chronological list of list of future appointments?
Why can’t I have a list of visits organized by main doctor (specialty: Cardio, oncology etc) with PAs and NPs under their main doc.
With so many facilities please include the address of all appointments prominently in the notation,and a local office phone number, if I’m lost or stuck in an hour traffic jam I need to call in.
Most of all, some of my doctors are not My Chart capable so I can’t be sure I’m not creating schedule conflicts. Are those doctors ineligible to use My Chart? Do they refuse it due to cost? My Chart is a good idea, especially in that I was told it allowed access from other states and networks should I travel seasonally, but it’s a work in progress and leaves a lot to be desired.
Thanks for considering patient feedback.
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Agradecidos
Muy contenta su su atención a pacientes ! Gracias
