Access your medical records, schedule appointments, and complete check-in for virtual or in-person visits. Find directions to Inova facilities and communicate securely with your healthcare providers.
What We Love
- 👍 Easy access to medical records and test results
- 💬 Simple messaging with healthcare providers
- 📅 Convenient appointment scheduling and tracking
- 🚀 Quick prescription refill requests
- 📱 Centralized health information in one place
- ✅ User-friendly interface for most users
- 🏥 Excellent in-hospital experience and staff care
- 📊 Real-time access to test results and visit summaries
- 🔔 Helpful appointment reminders and notifications
Room to Improve
- 🐛 Frequent login and authentication issues
- 🐛 App crashes and freezes when scheduling appointments
- ❌ Poor navigation and confusing interface layout
- ⚠️ Inconsistent functionality across different features
- 🔐 Device trust issues - constant re-authentication required
- 📵 Limited functionality outside hospital settings
- ⏱️ Slow app performance and loading times
- 🚫 Inability to manage family member records properly
- 📞 Difficult to reach customer support for help
- ⚠️ Excessive and poorly-timed appointment reminders
- ❌ Unintuitive record upload process
- 🔒 Parental access restrictions for teen patients
- ❌ Inconsistent provider availability on platform
