Free

Details

  • Released
  • Updated
  • September 8, 2016
  • August 25, 2026

Features

Tech Coach screenshot #1 for iPhone
Tech Coach screenshot #2 for iPhone
Tech Coach screenshot #3 for iPhone
Tech Coach screenshot #4 for iPhone
Tech Coach screenshot #5 for iPhone
Tech Coach screenshot #6 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Get instant, 24/7 access to tech experts for troubleshooting, device setup, and digital security guidance. Manage claims, monitor device health, and learn how to maximize your technology's potential. Access coverage details and repair options conveniently.

✓24/7 expert tech support via call or chat
✓Hassle-free claims filing
✓Device health monitoring and setup assistance
✓Digital security guidance
✓Tips to maximize device potential
✓Access to coverage information
Show original description

What users say

See all reviews

What's New in Tech Coach

11.0.1

August 25, 2026

UI Updates and security fixes

User reviews

Verification

The app is now requiring me verify my age by sharing my information, even though I am the registered Verizon account owner and this app is linked to my phone in a previously did not require it

help

I am unable to log-in or anything at all please help

Tech

Self test opinion works better than any expectation

AL was very helpful today trying to fing another coach I needed to speak with. He found her and got

her message to me. He also assisted me previously about a new piece of equipment I needed. Nancy Powell

Small business owner

The Assurion tech Lyka is super!!!
She was very patient and kind to guide which help me fix my problem that I had over three months my phone would not accept calls or I couldn’t call out many times I missed a lot of important calls and I’m very grateful. I tried to call a few other times Verizon technician people and they said unplug the router never helped fix problem for about 90 days the only way was to call or receive a call using many times FaceTime audioon my iPhone 11 Pro Max … Lyka tremendous did!!!
Lyka yay !!!
Thank you kindly
Steve D. Karapatakis
Show more

Developer apps

User experience

🐞

Reported Bugs

4 issues

Disconnections during chat sessions

Bug

Inability to access chat history

Bug

Malfunctioning app features

Bug

Incompatibility with certain devices

Bug
✨

Requested Features

5 requests

Improved notification system

Feature

Expanded support for non-Verizon devices

Feature

Integration with other Verizon services

Feature

Offline troubleshooting capabilities

Feature

Callback option for long wait times

Feature

FAQ

What does the Tech Coach app do?

The Tech Coach app provides instant, 24/7 access to tech experts who can help solve your technology issues. It also offers features for claims management, device setup, monitoring device health, and digital security guidance.

How can I connect with a tech expert?

You can connect with a Tech Coach expert via call or chat within seconds, anytime, day or night. This allows for immediate assistance without long wait times.

Is the Tech Coach app free to use?

The app is free to download and use, offering access to expert assistance and various tech management features. However, it does contain advertisements.

What kind of technical assistance is available?

Assistance includes troubleshooting, device setup, monitoring device health (diagnostics, battery checks, WiFi scans), and personalized digital security guidance. You can also get tips on maximizing your device's potential and access coverage information.

What permissions does the app require?

The app may use Device Administrator permission for remote support and screen-sharing capabilities, which requires your explicit permission and is disabled after the session. App usage analytics and device data are sent for service improvement.