Free
With Ads

Details

  • Released
  • Updated
  • September 8, 2016
  • April 16, 2026

Features

Tech Coach screenshot #1 for iPhone
Tech Coach screenshot #2 for iPhone
Tech Coach screenshot #3 for iPhone
Tech Coach screenshot #4 for iPhone
Tech Coach screenshot #5 for iPhone
Tech Coach screenshot #6 for iPhone
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About

Get instant, 24/7 access to tech experts for troubleshooting, device setup, and digital security guidance. Manage claims, monitor device health, and learn how to maximize your technology's potential. Access coverage details and repair options conveniently.

24/7 expert tech support via call or chat
Hassle-free claims filing
Device health monitoring and setup assistance
Digital security guidance
Tips to maximize device potential
Access to coverage information
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What users say

See all reviews

What's New in Tech Coach

10.1.17

April 16, 2026

Bug fixes and improvements

User reviews

help

I am unable to log-in or anything at all please help

Tech

Self test opinion works better than any expectation

AL was very helpful today trying to fing another coach I needed to speak with. He found her and got

her message to me. He also assisted me previously about a new piece of equipment I needed. Nancy Powell

Small business owner

The Assurion tech Lyka is super!!!
She was very patient and kind to guide which help me fix my problem that I had over three months my phone would not accept calls or I couldn’t call out many times I missed a lot of important calls and I’m very grateful. I tried to call a few other times Verizon technician people and they said unplug the router never helped fix problem for about 90 days the only way was to call or receive a call using many times FaceTime audioon my iPhone 11 Pro Max … Lyka tremendous did!!!
Lyka yay !!!
Thank you kindly
Steve D. Karapatakis
Show more

Horrible and worthless

I spent Two hours on and off hold while continually having my call dropped and having to start from scratch over and over and over again. You guys have the worst system. I hate Verizon tech coach ! I am leaving Verizon all together based on these people.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Disconnections during chat sessions

Bug

Inability to access chat history

Bug

Malfunctioning app features

Bug

Incompatibility with certain devices

Bug

Requested Features

5 requests

Improved notification system

Feature

Expanded support for non-Verizon devices

Feature

Integration with other Verizon services

Feature

Offline troubleshooting capabilities

Feature

Callback option for long wait times

Feature

FAQ

What does the Tech Coach app do?

The Tech Coach app provides instant, 24/7 access to tech experts who can help solve your technology issues. It also offers features for claims management, device setup, monitoring device health, and digital security guidance.

How can I connect with a tech expert?

You can connect with a Tech Coach expert via call or chat within seconds, anytime, day or night. This allows for immediate assistance without long wait times.

Is the Tech Coach app free to use?

The app is free to download and use, offering access to expert assistance and various tech management features. However, it does contain advertisements.

What kind of technical assistance is available?

Assistance includes troubleshooting, device setup, monitoring device health (diagnostics, battery checks, WiFi scans), and personalized digital security guidance. You can also get tips on maximizing your device's potential and access coverage information.

What permissions does the app require?

The app may use Device Administrator permission for remote support and screen-sharing capabilities, which requires your explicit permission and is disabled after the session. App usage analytics and device data are sent for service improvement.