Broken spam filter and cluttered interfaces.
I don’t care about any of the other services Verizon is offering with this app. All I care about is the spam filter, and the fact that I have to download an app with a ton of worthless services just to get the spam filter is annoying. If you are using an iPhone, all of the services Verizon offers are a waste of money, minus the spam filter. You can also accomplish identity protection by freezing your credit reports in the major credit bureaus for free. The spam filter is the only one that is worth money.
Edit: I seen the developer response, and if the developers and Verizon want to truly help me, then don’t force me to use this app and let me keep the old spam filter app. This app is annoyingly complicated, requires more tapping just to report numbers, and I can’t see the old statistics that the old app used to show.
Overall, this app is a considerable downgrade from the spam filter app. Ever since using this app, spam calls have increased because there is no easy way to block phone numbers anymore. The swipe to report spam phone numbers in the Phone app no longer links back to the spam filter app.
Because Verizon broke spam filtering, I have downgraded to the free membership because some protection even broken protection from spam calls is better than none.
Honestly, Verizon breaking spam filtering is enough to push me to t-mobile. After I pay off my phone I am dropping Verizon.
Edit: I had Verizon reps reach out to me on Reddit. They tried to help me fix the issue with the fact it’s no longer easy to report spam numbers, and they just kept going in circles about me not having the app setup properly when I kept sending them screenshots of everything they were asking me to “fix”. I kept telling them that this appears to be a coding issue and not a me problem. They just wouldn’t accept that.
Edit: I seen the developer response, and if the developers and Verizon want to truly help me, then don’t force me to use this app and let me keep the old spam filter app. This app is annoyingly complicated, requires more tapping just to report numbers, and I can’t see the old statistics that the old app used to show.
Overall, this app is a considerable downgrade from the spam filter app. Ever since using this app, spam calls have increased because there is no easy way to block phone numbers anymore. The swipe to report spam phone numbers in the Phone app no longer links back to the spam filter app.
Because Verizon broke spam filtering, I have downgraded to the free membership because some protection even broken protection from spam calls is better than none.
Honestly, Verizon breaking spam filtering is enough to push me to t-mobile. After I pay off my phone I am dropping Verizon.
Edit: I had Verizon reps reach out to me on Reddit. They tried to help me fix the issue with the fact it’s no longer easy to report spam numbers, and they just kept going in circles about me not having the app setup properly when I kept sending them screenshots of everything they were asking me to “fix”. I kept telling them that this appears to be a coding issue and not a me problem. They just wouldn’t accept that.
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SSgtkeebler
Intrusive App
Verizon merged call filter with Verizon Protect, which constantly wants updated info on your “self assessment” garbage. I don’t need or want my data gathered like this. Verizon does not need information regarding how often you 2 factor, how often you update your antivirus on mobile or pc, etc. None of that is relevant to the app doing what it is supposed to do. I no longer trust this app.
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Bbigblueocean22
Not Good
This app is basically worthless compared to what it replaced. If I could go back I would so guess I will look for something that shows calls like current and allows you to block and report them. In test twice this does not even show the calls. A fail and unsure how it gets good ratings. I have to give it 1 star it deserves -5
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RRat2001
Garbage truly
They got rid of call filter for this? App doesn’t even work (tried various connections and restarting). Home dashboard refuses to load. Selecting secure connect hangs on an infinite spinner. Then I would need to completely close out of the app to see any view
change. Cool cool cool. I can’t believe they ruined their call filter app for this garbage.
change. Cool cool cool. I can’t believe they ruined their call filter app for this garbage.
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MManacake
Verizon whatever app
all I want is call filter but now I'm forced to use this bloated... thing that is mostly useless for me. This has got me thinking that maybe it's time to switch carriers.
an AI bot replied asking me to file a bug report. wow. clear indicator that humans do not read these reviews. there is no bug and if you want feedback, here it is. I'm not submitting feedback via app.
an AI bot replied asking me to file a bug report. wow. clear indicator that humans do not read these reviews. there is no bug and if you want feedback, here it is. I'm not submitting feedback via app.
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Ii-do-not-exist
