Comparison

Verizon Protect vs Asurion

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Verizon Protect

Enhance your digital safety and reduce identity theft risk with a suite of security tools. Features include safe browsing, device and Wi-Fi scans, VPN, dark web monitoring, and identity management.

Highlights
  • Safe browsing
  • Device scan
  • Wi-Fi scan
  • Secure VPN
  • Dark web monitoring
  • Password manager
  • Identity restoration
Features
Currently charting
Read full description

Enjoy a suite of tools designed to enhance your digital safety with the Verizon Protect security app, and reduce the likelihood of identity theft. Here’s how Verizon Protect keeps you protected: • Secure connect includes: Safe browsing: Helps protect you from malicious websites and phishing attempts Wi-Fi scan: Analyzes your Wi-Fi network potential security vulnerabilities • Device health: Helps protect your device from threats and software risks. With Digital Secure Premium*, you’ll get end-point security for your mobile devices, including: • Secure connect includes: Secure VPN: Encrypts your internet connection and masks your IP address for increased privacy and security. • Digital Footprint Manager includes: Dark web monitoring: Scans the dark web for your personal information and alerts you to potential data exposures. • Security advisor: Access experts 24/7 via chat for help with your security needs. • Protect your PC/Mac: Extends protection to personal computers. With Identity Secure*, you’ll get tools and services to help reduce the likelihood of identity theft, including: • Digital Footprint Manager includes: Password and identity manager: Securely stores and manages your passwords, as well as autofill them across websites and apps. Data broker list removal: Help you delete private information from sites that sell it. • Social media monitoring: Monitor your social accounts for takeovers & reputation risks. • Locked folder: Provides a secure and encrypted space to store sensitive files, photos, and videos • Identity restoration services: Assists in case of identity theft, helping you restore your identity and mitigate damages. It’s your digital world. Keep it yours. Download Verizon Protect today! *Digital Secure Premium services and Identity Secure services require paid subscriptions, which can be added via this app or My Verizon Online.

About

Asurion

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

Highlights
  • File claims
  • Track repairs and replacements
  • Chat with tech experts
  • Troubleshoot device issues
  • View protection plan benefits
  • Get proactive tech tips
Features
Read full description

Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics

Screenshots

Verizon Protect4 screens
Asurion4 screens

Verdict

The call

The clearest difference is review sentiment: Verizon Protect at 71% against Asurion's 21%. Verizon Protect also leads on rating (4.7 vs 4.0) and ratings volume (45K vs 400). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Verizon Protect holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Verizon Protect has 45K ratings behind it against 400, so its average is the more settled of the two. Written reviews point the same way: 71% of Verizon Protect's written reviews are positive against 21% of Asurion's.

UpkeepUpdate frequency

Verizon Protect ships an update every 3 weeks, Asurion every 5 weeks. Both last shipped on October 28, 2026.

Scorecard4 real differences · 7 level
Verizon Protect versus Asurion: the parameters behind the verdict, then further details
ParameterVerizon ProtectAsurion
PriceFreeFree
Rating4.7 (45K ratings) — better4.0 (400 ratings)
Positive reviews70.6% of reviews — better21.1% of reviews
Number of ratings45K — better400
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#88 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.5 — better
Further details — not scored
Size285 MB43 MB
Age rating4+17+
DeveloperVerizon WirelessAsurion Mobile Applications Inc

Customer experience

Verizon Protect

All ratings45,393 ratings
Positive92.9%
Neutral3.5%
Negative3.5%
Written reviews836 reviews
Positive70.6%
Neutral3.9%
Negative25.5%

Asurion

All ratings390 ratings
Positive75.6%
Neutral2.3%
Negative22.1%
Written reviews76 reviews
Positive21.1%
Neutral1.3%
Negative77.6%

User reviews

Verizon Protect

From 45K App Store ratings

What we love

  • 🔒 Secure WiFi connection
  • 🚀 Effective web security
  • 💡 Useful security scanning tools
  • 👍 Helpful for identifying breaches

Room to improve

  • 🐛 Connectivity issues with WiFi and VPN
  • 🔋 Drains battery life
  • ⚠️ Unreliable protection and alerts
  • 🤔 Questionable data privacy practices

Asurion

From 400 App Store ratings

What we love

  • 👍 Good customer service
  • 🚀 Easy to use app
  • 💡 Helpful tech expert support

Room to improve

  • 🐛 Buggy app with login issues
  • 🔍 Difficult claims process
  • 💰 Expensive and not worth the cost
  • 🚫 Denied claims and poor coverage
  • 🤖 Unhelpful and scripted customer service

Bugs and requests

Verizon Protect

Reported bugs

4 issues
  • Safe WiFi feature randomly turns off
  • Identity protection fails to activate
  • App crashes when clearing threat history
  • Incompatible with certain network connections

Requested features

4 requests
  • Improve WiFi and VPN stability
  • Provide more detailed breach information
  • Add option to manually update the app
  • Integrate with other security solutions

Asurion

Reported bugs

3 issues
  • App crashes and freezes
  • Login loop issues
  • Incompatibility with certain devices

Requested features

3 requests
  • Dark mode option
  • Streamlined claims process
  • Better transparency on coverage

In-app purchases

None

Verizon Protect

No in-app purchases

None

Asurion

No in-app purchases

Questions

Is Verizon Protect free?
Verizon Protect is free to download, with no in-app purchases.
Is Asurion free?
Asurion is free to download, with no in-app purchases.
Which has better reviews, Verizon Protect or Asurion?
Verizon Protect is rated higher. Verizon Protect averages 4.7 out of 5 from 45K ratings, while Asurion averages 4.0 from 400 ratings.
Do Verizon Protect or Asurion have ads?
Neither Verizon Protect nor Asurion shows ads.
Which is updated more often, Verizon Protect or Asurion?
Verizon Protect ships an update every 3 weeks, and Asurion every 5 weeks. Most recently, Verizon Protect was updated on October 28, 2026 and Asurion on October 28, 2026.

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