Verizon Protect Reviews: Is It Legit?

Customer Experience

Positive experience72.5% of reviews
Neutral4.1% of reviews
Negative experience23.5% of reviews

~ Based on 814 written reviews from the US App Store.

What users say about Verizon Protect

Is Verizon Protect Safe?

Verizon Protect appears safe based on user ratings. AppsHunter Safety Score for Verizon Protect is 94/100.

This assessment is based on 45,455 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
3.5% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 45,393 App Store ratings for Verizon Protect.

Is Verizon Protect Legit?

Verizon Protect appears to be a legitimate app. AppsHunter Legitimacy Score for Verizon Protect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why.

Awful. Features don’t work/take forever to load. Whats the point

Constantly have to reactivate the call filter

Constantly have to reactivate the call filter. I get spam calls and wonder why. Open the app and it says “activate” under the call filter which I have already done and have to do apparently a few times a day and yes, all of the permissions are allowed. Settings are fine same with the old Verizon call filter that worked just fine.
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Bloated clunky replacement for Call Filter

Call Filter was well designed and easy to use. This app is a graphic disaster with one purpose: generating subscriptions for services I don’t want. The call filter function is hidden behind banners I can’t remove and doesn’t display the call’s contact name, so all calls look like spam. I relied on Call Filter to monitor my calls daily but this app makes it 100x harder to manage. Verizon, why get rid of something that was working and replace it with a bloated pile of pop-ups with UI interface from the 90s?
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Doesnt work

All this app does is sell you junk you don’t need! TYPICAL VERIZON

Bring back call filter!!!

I don’t need the extra junk this app offers I just want my spam calls taken care of.

Garbage

Took something functional and ruined it by tying it into a useless app that is nothing more than a ruse to collect more $$$. Can’t delete reported numbers, seem to stay in the system forever. Not at all user friendly. At this rate, after 15 + years, I’m going to shop for a different provider.

Garbage compared to Call Filter

I see no way to block ALL spam calls, it seems stuck on "High" ones only... why? Verizon shouldn't be trying to profit off of letting any unverified person or device robocall the entire planet several times over... just block them all. Leaves a bad taste in my mouth and spam
calls are still getting through.
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Forces you to use Verizon VPN

Does what it’s supposed to do, but because I am forced to use their VPN as opposed to mine is why I have given this app 2 stars. I was fine with the Verizon Call Filter app and I’m a Plus member, but this app is doing too much. If I can opt out of being constantly notified to enable the Verizon VPN, I would have been fine with this app.
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Misleading

I was directed to use this app for Call Filter Plus, but the only options are to upgrade the service. You can’t bypass it.

Rip off

I pay for Verizon service protect protecting me from spam calls should be included!

Cannot report spam in phone app

Have to copy number to report, previous call filter app allow direct report scam in phone app

Immediately deleted

No one needs this. A spam filter for calls and texts is all we need. Shouldn't need a separate app for $5 or $10 per month. The fact that neither Apple nor Verizon have good or free spam filters is embarrassing, especially when people report the calls/texts as spam without any impact on the number of spam calls that come in.
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Freezes

This app is horrible. Now I can’t go back and use the old one. Open it and it freezes every time. Can’t click on anything. What a waste.

This app is terrible

I wish they would’ve kept the call filter app. This one doesn’t even work. Does not load at ALL and I see no option for spam calls, only spam texts.

Useless

This app is a downgrade from the old Call Filter app. It doesn’t work and I’m going to cancel it.

Not as good as Verizon call filter

More an all in one app that does not do what Verizon call filter did better. It is designed to sell services from Verizon like vpn , but the one we really wanted call filtering is does not work as well as the previous app.

No support for blocking / allowing international numbers

If you need to allow or block a specific international number, this app does not support that.

Always changes!

Please stop moving functions from one app to another as often. It makes it more difficult for senior adults.

Thanks!

It does not work

Lousy I ant my money back

What is this

It’s forcing me to sign up for digital security?