Comparison

myCricket App vs Asurion

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCricket App

Easily manage your wireless account from anywhere, anytime. Track payments, data usage, and plan details. Get support and even switch carriers seamlessly.

Highlights
  • Account management
  • Payment processing
  • Data usage tracking
  • Plan customization
  • Customer support
  • Carrier switching
Features
Currently charting
Read full description

Need a new life hack? Download the myCricket App! Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button. What to Expect: Account Home Screen No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings. Payments Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit. • Credit/Debit Card • Cricket Refill Card • Gift Cards • Apple Pay Plans and Features Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs. Data Usage Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle. Support Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot. And lastly…our newest addition to the app: Shopping If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App! Due to its user-friendly interface and useful features, people may experience the following: Excessive smiling Reduced stress The urge to leave amazing Ratings & Reviews A sense of accomplishment Thank you for being part of Cricket Nation. You must be at least 18 years old to use the myCricket app.

About

Asurion

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

Highlights
  • File claims
  • Track repairs and replacements
  • Chat with tech experts
  • Troubleshoot device issues
  • View protection plan benefits
  • Get proactive tech tips
Features
Read full description

Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics

Screenshots

myCricket App4 screens
Asurion4 screens

Verdict

The call

The clearest difference is rating: myCricket App at 4.7 against Asurion's 4.0. myCricket App also leads on monetization model (free vs free with in-app purchases) and ratings volume (226K vs 401). Asurion's advantage is iOS requirement (15.5 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myCricket App holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: myCricket App has 226K ratings behind it against 401, so its average is the more settled of the two. Written reviews point the same way: 28% of myCricket App's written reviews are positive against 21% of Asurion's.

UpkeepUpdate frequency

myCricket App ships an update every 9 days, Asurion every 5 weeks. The most recent releases landed on November 12, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 5 level
myCricket App versus Asurion: the parameters behind the verdict, then further details
ParametermyCricket AppAsurion
PriceFreeFree
Rating4.7 (226K ratings) — better4.0 (401 ratings)
Positive reviews27.7% of reviews — better21.1% of reviews
Number of ratings226K — better401
Update frequencyEvery 9 days — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#119 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.5 — better
Further details — not scored
Size100 MB43 MB
Age rating17+17+
DeveloperCricket Wireless, LLCAsurion Mobile Applications Inc

Customer experience

myCricket App

All ratings223,846 ratings
Positive92.1%
Neutral1.9%
Negative6.0%
Written reviews1,616 reviews
Positive27.7%
Neutral4.9%
Negative67.5%

Asurion

All ratings390 ratings
Positive75.6%
Neutral2.3%
Negative22.1%
Written reviews76 reviews
Positive21.1%
Neutral1.3%
Negative77.6%

User reviews

myCricket App

From 226K App Store ratings

What we love

  • 🚀 Affordable service
  • 🚀 Great coverage
  • 🚀 Easy to use app
  • 👍 Friendly customer service
  • 💡 Flexible plan options

Room to improve

  • 🐛 Billing and account issues
  • 🐛 Unreliable service and connectivity
  • 👎 Poor customer support
  • 🐛 Buggy and glitchy app
  • 🔒 Security and privacy concerns

Asurion

From 401 App Store ratings

What we love

  • 👍 Good customer service
  • 🚀 Easy to use app
  • 💡 Helpful tech expert support

Room to improve

  • 🐛 Buggy app with login issues
  • 🔍 Difficult claims process
  • 💰 Expensive and not worth the cost
  • 🚫 Denied claims and poor coverage
  • 🤖 Unhelpful and scripted customer service

Bugs and requests

myCricket App

Reported bugs

3 issues
  • Billing errors and overcharges
  • Account suspension issues
  • Unreliable app performance

Requested features

3 requests
  • Improve app stability and functionality
  • Enhance customer service and support
  • Provide more transparent billing and account management

Asurion

Reported bugs

3 issues
  • App crashes and freezes
  • Login loop issues
  • Incompatibility with certain devices

Requested features

3 requests
  • Dark mode option
  • Streamlined claims process
  • Better transparency on coverage

In-app purchases

None

myCricket App

No in-app purchases

None

Asurion

No in-app purchases

Questions

Is myCricket App free?
myCricket App is free to download, with no in-app purchases.
Is Asurion free?
Asurion is free to download, with no in-app purchases.
Which has better reviews, myCricket App or Asurion?
myCricket App is rated higher. myCricket App averages 4.7 out of 5 from 226K ratings, while Asurion averages 4.0 from 401 ratings.
Do myCricket App or Asurion have ads?
Neither myCricket App nor Asurion shows ads.
Which is updated more often, myCricket App or Asurion?
myCricket App ships an update every 9 days, and Asurion every 5 weeks. Most recently, myCricket App was updated on November 12, 2026 and Asurion on November 3, 2026.

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