myCricket App vs Asurion
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCricket App
Easily manage your wireless account from anywhere, anytime. Track payments, data usage, and plan details. Get support and even switch carriers seamlessly.
- Account management
- Payment processing
- Data usage tracking
- Plan customization
- Customer support
- Carrier switching
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Need a new life hack? Download the myCricket App! Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button. What to Expect: Account Home Screen No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings. Payments Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit. • Credit/Debit Card • Cricket Refill Card • Gift Cards • Apple Pay Plans and Features Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs. Data Usage Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle. Support Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot. And lastly…our newest addition to the app: Shopping If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App! Due to its user-friendly interface and useful features, people may experience the following: Excessive smiling Reduced stress The urge to leave amazing Ratings & Reviews A sense of accomplishment Thank you for being part of Cricket Nation. You must be at least 18 years old to use the myCricket app.
Asurion
Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.
- File claims
- Track repairs and replacements
- Chat with tech experts
- Troubleshoot device issues
- View protection plan benefits
- Get proactive tech tips
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Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics
Screenshots
Verdict
The clearest difference is rating: myCricket App at 4.7 against Asurion's 4.0. myCricket App also leads on monetization model (free vs free with in-app purchases) and ratings volume (226K vs 401). Asurion's advantage is iOS requirement (15.5 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myCricket App holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: myCricket App has 226K ratings behind it against 401, so its average is the more settled of the two. Written reviews point the same way: 28% of myCricket App's written reviews are positive against 21% of Asurion's.
myCricket App ships an update every 9 days, Asurion every 5 weeks. The most recent releases landed on November 12, 2026 and November 3, 2026 respectively.
| Parameter | myCricket App | Asurion |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (226K ratings) — better | 4.0 (401 ratings) |
| Positive reviews | 27.7% of reviews — better | 21.1% of reviews |
| Number of ratings | 226K — better | 401 |
| Update frequency | Every 9 days — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #119 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 100 MB | 43 MB |
| Age rating | 17+ | 17+ |
| Developer | Cricket Wireless, LLC | Asurion Mobile Applications Inc |
Customer experience
myCricket App
Asurion
User reviews
myCricket App
From 226K App Store ratingsWhat we love
- 🚀 Affordable service
- 🚀 Great coverage
- 🚀 Easy to use app
- 👍 Friendly customer service
- 💡 Flexible plan options
Room to improve
- 🐛 Billing and account issues
- 🐛 Unreliable service and connectivity
- 👎 Poor customer support
- 🐛 Buggy and glitchy app
- 🔒 Security and privacy concerns
Asurion
From 401 App Store ratingsWhat we love
- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support
Room to improve
- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service
Bugs and requests
myCricket App
Reported bugs
3 issues- Billing errors and overcharges
- Account suspension issues
- Unreliable app performance
Requested features
3 requests- Improve app stability and functionality
- Enhance customer service and support
- Provide more transparent billing and account management
Asurion
Reported bugs
3 issues- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices
Requested features
3 requests- Dark mode option
- Streamlined claims process
- Better transparency on coverage
In-app purchases
myCricket App
No in-app purchases
Asurion
No in-app purchases









