Comparison

myCricket App vs Reliant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCricket App

Easily manage your wireless account from anywhere, anytime. Track payments, data usage, and plan details. Get support and even switch carriers seamlessly.

Highlights
  • Account management
  • Payment processing
  • Data usage tracking
  • Plan customization
  • Customer support
  • Carrier switching
Features
Currently charting
Read full description

Need a new life hack? Download the myCricket App! Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button. What to Expect: Account Home Screen No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings. Payments Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit. • Credit/Debit Card • Cricket Refill Card • Gift Cards • Apple Pay Plans and Features Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs. Data Usage Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle. Support Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot. And lastly…our newest addition to the app: Shopping If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App! Due to its user-friendly interface and useful features, people may experience the following: Excessive smiling Reduced stress The urge to leave amazing Ratings & Reviews A sense of accomplishment Thank you for being part of Cricket Nation. You must be at least 18 years old to use the myCricket app.

About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

Screenshots

myCricket App4 screens
Reliant4 screens

Verdict

The call

myCricket App and Reliant both sit at 4.7 stars, but that hides the real split: 45% of Reliant's written reviews are positive against 28% of myCricket App's. Reliant also leads on iOS requirement (16.6 vs 18.0). myCricket App's advantage is update cadence (every 9 days vs every 4 weeks) and ratings volume (225K vs 21K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliant holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: myCricket App has 225K ratings behind it against 21K, so its average is the more settled of the two. Written reviews point the same way: 28% of myCricket App's written reviews are positive against 45% of Reliant's.

UpkeepUpdate frequency

myCricket App ships an update every 9 days, Reliant every 4 weeks. Both last shipped on October 30, 2026.

Scorecard5 real differences · 6 level
myCricket App versus Reliant: the parameters behind the verdict, then further details
ParametermyCricket AppReliant
PriceFreeFree
Rating4.7 (225K ratings)4.9 (21K ratings) — better
Positive reviews27.7% of reviews45.5% of reviews — better
Number of ratings225K — better21K
Update frequencyEvery 9 days — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#113 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.6 — better
Further details — not scored
Size100 MB233 MB
Age rating17+4+
DeveloperCricket Wireless, LLCReliant Energy Retail Holdings, LLC

Customer experience

myCricket App

All ratings223,846 ratings
Positive92.1%
Neutral1.9%
Negative6.0%
Written reviews1,616 reviews
Positive27.7%
Neutral4.9%
Negative67.5%

Reliant

All ratings20,506 ratings
Positive98.0%
Neutral0.6%
Negative1.4%
Written reviews165 reviews
Positive45.5%
Neutral8.5%
Negative46.1%

User reviews

myCricket App

From 225K App Store ratings

What we love

  • 🚀 Affordable service
  • 🚀 Great coverage
  • 🚀 Easy to use app
  • 👍 Friendly customer service
  • 💡 Flexible plan options

Room to improve

  • 🐛 Billing and account issues
  • 🐛 Unreliable service and connectivity
  • 👎 Poor customer support
  • 🐛 Buggy and glitchy app
  • 🔒 Security and privacy concerns

Reliant

From 21K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

Bugs and requests

myCricket App

Reported bugs

3 issues
  • Billing errors and overcharges
  • Account suspension issues
  • Unreliable app performance

Requested features

3 requests
  • Improve app stability and functionality
  • Enhance customer service and support
  • Provide more transparent billing and account management

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

In-app purchases

None

myCricket App

No in-app purchases

None

Reliant

No in-app purchases

Questions

Is myCricket App free?
myCricket App is free to download, with no in-app purchases.
Is Reliant free?
Reliant is free to download, with no in-app purchases.
Which has better reviews, myCricket App or Reliant?
Reliant is rated higher. myCricket App averages 4.7 out of 5 from 225K ratings, while Reliant averages 4.9 from 21K ratings.
Do myCricket App or Reliant have ads?
Neither myCricket App nor Reliant shows ads.
Which is updated more often, myCricket App or Reliant?
myCricket App ships an update every 9 days, and Reliant every 4 weeks. Most recently, myCricket App was updated on October 30, 2026 and Reliant on October 30, 2026.

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