myCricket App Reviews: Is It Legit?

Customer Experience

Positive experience27.7% of reviews
Neutral4.9% of reviews
Negative experience67.5% of reviews

~ Based on 1,616 written reviews from the US App Store.

What users say about myCricket App

Is myCricket App Safe?

myCricket App appears safe based on user ratings. AppsHunter Safety Score for myCricket App is 94/100.

This assessment is based on 224,555 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 223,846 App Store ratings for myCricket App.

Is myCricket App Legit?

myCricket App appears to be a legitimate app. AppsHunter Legitimacy Score for myCricket App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

???

Where is your 15$ per month plan??

Best

Best cellphone service I've had and I've pretty much had them all but stayed with Cricket for ten years now and see no reason to complain or look elsewhere.

Great Customer Support

Roland - did an excellent job troubleshooting with endurance and perseverance and just enough product knowledge to navigate through and help this girl with her problem !!! Bravo Sir Bravo👏🏽👏🏽👏🏽👏🏽 👏🏽

Sometimes good sometimes bad

Need better customer service like a chat.

Lo mejor

Lo mejor

Tedious & irritating

It doesn’t accept my cashapp card, & half way accepts apply pay when it wants to. Can you just take my damn money so I can pay the bill. Geez

I broke my phone and after seven years of using y’all, I couldn’t get a deal on a new one I had to g

Go buy a used one and I thought about changing services because I had to go buy a used hammy down one and the only new phones at the cricket store where iPhone 16’s and they were all $500 plus and I was upset because I’m just gonna have to go switch carriers to get a new deal probably be my last month with the cricket
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Amateur hour

This app, along with everything related to Cricket service, is like a first version of a preproduction service or tool. It’s never been quality tested. It sucks. It doesn’t provide what you need like billing history and when you try to sign in to your account, it wants to send you a passcode to verify identity, and you never receive the passcode. It’s unbelievable that this operation is in business.
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Son una mierda de compañía

Es mi segundo mes y ya me sacaron $60 más de lo que según nunca hiba a cambiar mi plan no le recomiendo esta app a nadie son una mierda

Service

For creeper to be where any most states, my service is very very poor. I have one bar all the tongue on the right bite. Also, the service center is telling you they can’t do anything without calling in!! So what’s the purpose of the service centers?

Just no

Not helpful at all

Longtime Customer

I’ve been with Cricket for over 20 yrs and I’m very satisfied with my service.

Worst phone reception in USA

Horrible reception and over priced

Unhelpful tech support

They told me they couldn’t help and would have to wait 48 hours to get a new phone due to system issues

Poor Customer Support

Phone service is great
Customer Support somewhat non existent

service

great service everywhere

Sickening

Trifling and terrible service. I ain’t never got service while everybody else just yapping on their phones. I hate cricket yall need to close tf down. Raggedy phone service and raggedy customer service.

Read this cricket

If I’m paying my phone bill with a card, I shouldn’t be prevented from paying it just because the billing addresses are different.

No support

No support

Very Poor Service

Companies like this always say, “unusually high call volume”… but it isn’t. That’s there every day volume and you will wait 20+ minutes on a good day. You can start a line in any store or online, but if you want to cancel… well, get used to waiting to speak to someone. So unprofessional.