myCricket App User Reviews

Customer Experience

Positive experience27.6% of reviews
Neutral5.2% of reviews
Negative experience67.2% of reviews

~ Based on 1,421 written reviews from the US App Store.

What users say

Is myCricket App Safe?

myCricket App appears safe based on user ratings. AppsHunter Safety Score for myCricket App is 94/100.

This assessment is based on 214,229 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 214,229 App Store ratings for myCricket App.

Is myCricket App Legit?

myCricket App appears to be a legitimate app. AppsHunter Legitimacy Score for myCricket App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow

Bearly works any data even though I have unlimited service

Excellent!!

I have nothing but good things to say about Cricket! I’m completely happy & satisfied with my service and performance!
Thanks Cricket!!

y’all suck

worst service i’ve EVER been with

Selfmade-KD(Best Rapper Eva)

Cricket is the best it’s as simple as the motto. Smile u are on cricket. Don’t never gotta complicate a mobile plan if u are with cricket

DATA AND APP

I’ve had Cricket for a while now and lately the international roaming service and the app have been lagging. Trying to enter the app has become a pain and data roaming is not what it used to be before, that’s lagging as well. I’ve tried everything from resetting my phone to removing the app and installing it again to resetting the network. I travel abroad every month and have been experiencing those issues. Come on Cricket!!!
Show more

Poor serivce

Would give 0 stars if it was possible
Stay away from cricket and parent AT&T
Poor service and no accountability
If you decide to do anyway, you were warned

Stolen electronic SIM card

I’m very happy with cricket! They let somebody get away with stealing my electronic SIM card! Which let them steal all of my IDs on everything that I kept stored in my phone and it shut my phone down! And they used a tremendous amount of money on my charge cards and even opened up more in my name! Cricket let them! get by with changing my passcode on my account!
Show more

Bs

There’s a charge for everything

Worse app ever

Paid my bill and doesn’t even show or update, can’t make calls or even have service at all. Don’t recommend at all.

rip off

Ridiculous charge for being late on prepaid service rip off/service don’t work only one line hotspot works this service is a joke

Customer Loyalty Means Nothing

I’ve been with Cricket for decades, and I’ve never been more disappointed. It’s crazy that Cricket charges a late fee before my due date is even over. If my payment is due today, why am I being penalized before the day has ended?

This feels like just another way to take more of people’s hard-earned money. Customer loyalty should mean something, not be rewarded with extra fees. At this point, I’m seriously considering finding a different wireless provider. This is ridiculous.
Show more

Aweful

You offer great deals on phones for new customers but nothing for existing customers. That’s just not right.

I loose signal a lot but its okay i catch up

Its working i have updated the software thank you cricket

Freaking Amazing

I was able to activate my cricket phone online rather then having to go into a store and do it, Cricket is amazing!

Worst company ever

Worst phone company, worst customer service, worst app, I don’t recommend it

What a scam

So i try paying my bill last night after switching my plan and then it wouldn’t let me. Kept saying “Oops! To avoid duplicating your payment, please review your account summary before proceeding.” I looked everywhere on my account and can’t find whatbit wants me to do, customer service charges to make payment and now they suspend my account and have to pay $5 extra when it wasn’t even my fault. I have screenshots to back everything. On times before when I tried changing after my payment is due, it wouldn’t let me it says that I have to change it but then whenever I make the change before the payment is due, it doesn’t let me make a payment. How is this legal?
Show more

Loyal customer

I Don’t Understand How Cricket Gives New Customers Deals On IPhone When They First Sign Up For Cricket But The Loyal Lasting Customers Have To Pay Damn There Full Price or If it’s An Upgrade It’s Still Almost The Same Price ITS CRAZY

New line

Very simple very pleased

Pago

Me encanta la forma rapida de pagar mi linea telefonica

Amazing service

Every time I need help I always get the best customer service and very respectful