Love it
Easy to maneuver
Worst service ever
This service sucks really bad after my plan is up this month I am changing this service really bad service hate it. I don’t even get signal in my apartment I hav to go outside just to get signal. Worst service ever.
Terrible
Customer service. 2 months and no one has reached out -
Awful and horrible all the way around
This is a waist of time, money and energy. Don’t even try them. Stay away from them. Horrible customer service. No one will help answer anything. Nothing they have is in order. Heck they can’t even speak clearly and will repeat the same nonsense. No explanation and no accommodation whatsoever. You pay for a service and get their third part creditor to approve you for a device and pay for an express overnight shipment only to wait for days and still nordrr unprocessed nor any one can expedite or even provide any kind of resolution. You will scream from anger while they care less if you have a heart attack due to their lack of everything
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Illegally changed my service.
Unfortunately, we’ve had total wireless for years. We were on auto pay and our credit card had updated.
I called and the representative use the wrong expiration date.
They tried to put through our credit card 42 times. Causing fraud alert.
After hours on a phone call with customer service, they canceled our old grandfathered in service through total wireless the original for newer, updated one without my permission.
Our bill went up and customer service did nothing to reinstall the old service.
After paying for another month at an extremely high price, they canceled our service two days before it was actually ending!
Terrible!
Terrible!!!
In my opinion, I do not recommend anyone use this service as they will rip you off and not understand that they did!
We are cannot see any further interactions with total wireless since they cannot even keep their obligations or contracts straight!
I’m extremely disappointed, Verizon ruined it.
I called and the representative use the wrong expiration date.
They tried to put through our credit card 42 times. Causing fraud alert.
After hours on a phone call with customer service, they canceled our old grandfathered in service through total wireless the original for newer, updated one without my permission.
Our bill went up and customer service did nothing to reinstall the old service.
After paying for another month at an extremely high price, they canceled our service two days before it was actually ending!
Terrible!
Terrible!!!
In my opinion, I do not recommend anyone use this service as they will rip you off and not understand that they did!
We are cannot see any further interactions with total wireless since they cannot even keep their obligations or contracts straight!
I’m extremely disappointed, Verizon ruined it.
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