Net 10 My Account

Net 10 My Account

by Tracfone Wireless Inc.

6.9K ratings
78 reviews
Free

Details

  • Released
  • Updated
  • February 1, 2015
  • April 8, 2026

Features

Net 10 My Account screenshot #1 for iPhone
Net 10 My Account screenshot #2 for iPhone
Net 10 My Account screenshot #3 for iPhone
Net 10 My Account screenshot #4 for iPhone
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About

Manage your wireless service conveniently from your smartphone. Track data usage, redeem airtime PINs, and purchase more airtime. Update your profile and control all aspects of your mobile plan.

βœ“Track data usage
βœ“Redeem airtime PINs
βœ“Purchase airtime with credit card
βœ“Update profile
βœ“Manage wireless service
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What users say

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What's New in Net 10 My Account

9.1

April 8, 2026

Performance and stability improvements.

User reviews

Worse hone carrier around

I would leave 0 stars but the lowest it allows is 1
Apparently net10 does NOT allow customers of more than 10 speak to a supervisor I’m waiting for the corporate office to recieved the videos I sent and someone will be calling me with 24 hours NET10 Is a JOKE!

What’s Happened?

This company used to be really good. The benefits, perks, and even the app was really easy to understand and use. Now, the app is glitchy (with no meaningful updates to patch actual problems) and the overall experience has just dramatically declined in the last 5-6 years.

NET10 Landline

love my landline serviced by NET10, they offer great landline plans. Never had any problems!!! THANKS NET10‼️

Net 10 steals card information and blocks you from logging in so you can’t change it.

I have used Net10 for about 15 years now and they lose my login information and block me from accessing my account online and on the app. Just about every year and a half. They also charge my cards way before my bill is actually due. Very dissatisfied with Net10 and the customer service is very poor and slow and very hard to understand then as well! Better off getting a prepaid service airtime card instead of giving them your card info! They shorten your service days otherwise. I would highly recommend finding another company.
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Functional Service Plan

I have had this plan for a couple years, and it’s true that I could rely on this service to support my needs.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Login issues and account access problems

Bug

Billing and payment processing errors

Bug

Unreliable network connectivity

Bug
✨

Requested Features

5 requests

Improve app stability and reliability

Feature

Enhance customer service and communication

Feature

Implement dark mode and other UI improvements

Feature

Improve account management and billing features

Feature

Expand coverage and network reliability

Feature

FAQ

What can I do with the Net 10 My Account app?

The app allows you to manage all aspects of your Net 10 wireless service. You can track your data usage, redeem Net 10 Airtime PINs, purchase more airtime using a credit card, and update your Net 10 profile.

How do I get an Airtime PIN?

Airtime PINs are typically found on the back of your Net10 Service Card or on your register receipt. For service cards, scratch off the grey strip on the back to reveal the PIN.

Is the Net 10 My Account app free to use?

Yes, the app itself is free to download and use. Any costs associated with the app would be for purchasing Net 10 airtime or services, which are separate transactions.

Who is this app for?

This app is designed for current Net 10 customers who want a convenient way to manage their wireless service directly from their smartphone. It provides easy access to account information and essential management features.

Where can I buy Net 10 Service Cards?

Net 10 Service Cards are available at over 80,000 retail locations across the United States. You can find a retailer near you by visiting the official Net10 website and using their retailer locator tool.