Net 10 My Account User Reviews

Customer Experience

Positive experience62.8% of reviews
Neutral7.7% of reviews
Negative experience29.5% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Is Net 10 My Account Safe?

Net 10 My Account appears safe based on user ratings. AppsHunter Safety Score for Net 10 My Account is 96/100.

This assessment is based on 6,893 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
2.1% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 6,868 App Store ratings for Net 10 My Account.

Is Net 10 My Account Legit?

Net 10 My Account appears to be a legitimate app. AppsHunter Legitimacy Score for Net 10 My Account is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worse hone carrier around

I would leave 0 stars but the lowest it allows is 1
Apparently net10 does NOT allow customers of more than 10 speak to a supervisor I’m waiting for the corporate office to recieved the videos I sent and someone will be calling me with 24 hours NET10 Is a JOKE!

What’s Happened?

This company used to be really good. The benefits, perks, and even the app was really easy to understand and use. Now, the app is glitchy (with no meaningful updates to patch actual problems) and the overall experience has just dramatically declined in the last 5-6 years.

NET10 Landline

love my landline serviced by NET10, they offer great landline plans. Never had any problems!!! THANKS NET10‼️

Net 10 steals card information and blocks you from logging in so you can’t change it.

I have used Net10 for about 15 years now and they lose my login information and block me from accessing my account online and on the app. Just about every year and a half. They also charge my cards way before my bill is actually due. Very dissatisfied with Net10 and the customer service is very poor and slow and very hard to understand then as well! Better off getting a prepaid service airtime card instead of giving them your card info! They shorten your service days otherwise. I would highly recommend finding another company.
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Functional Service Plan

I have had this plan for a couple years, and it’s true that I could rely on this service to support my needs.

Horrible app

Horrible app, can’t do anything,keeps asking me to log in,when I was already

Awesome Job!!!

Provider is efficient and always there when you need it, love the app too!

Sign In

I still have to put in my password even after doing FaceID??

Net 10

Great company. I get great service and support for when I need it

Great Services

Very convenient. Fast and easy service

Fix the bugs

App keeps crashing and I need to pay my phone bill. Needs an update ASAP

Worst customer service ever

First I was disconnected during a transfer 8, yes 8 times. No one speaks clear English and every call each of the 8 people had different answers for my issues.

Net10 ❤️

I’ve had net10 for a super long time, I can’t not complain.. even got a free month for my birthday last year. What other company does that. Thank you Net10 ❤️

Greatest notifications

So pleased that I was informed before disconnecting my services, that the service that I used to have was no longer accepting renew payments. Thank you much

Can’t redeem points & Verizon 👎🏻

I have over 3,000 points that I am unable to spend because there is always an error that pops up. This has gone one for months. Your app developer needs to work more on fixing these little quirks in your app.

Also, I regret getting the new SIM card that Net10 has been pushing on its customers. Supposedly a better network, but I have struggled with coverage. Most annoying is when I’m trying to use data for a video streaming app that’s not YouTube, nothing will load. I’m ready to go somewhere else.
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You guys are the best thanks good customer service

The best good customer service

So Spammy

Since Verizon took over Net10…count on lots of spam.

It’s gone down the tubes

I have always had trouble logging in to see my usage and today is the worst day ever. I contacted support, got transferred to a supervisor, spent 1 hr and 40 min, wherein I got NOWHERE. The bottom line here is, this carrier is NOT Apple friendly so you should not waste your time using it or signing up.
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Fix the bugs

App hasn’t been updated in 6 months. Needs. Update so I can login in to pay my phone bill!!!

???

The app keeps saying blocked login when I try to log in??? Fix THIS!!!