Timely
I was able to get in touch with the service rep quickly on the chat app and they were able to resolve my issue
US Mobile App
I’m a fan. I’ve been with multiple other “big name” companies and I can attest that the US Mobile app is super user friendly. AND contacting customer support to the app is so easy. I’ve had great luck every time with customer support.
So happy
Switched from the major carrier I’ve had for decades. So much better. Wish I would have known years ago.
POs service!
From the very first time I downloaded it it has been nothing but problems! Their staff is a bunch of untrained idiots in the Middle East outsourced, which is an insult in itself for a company calling itself US Mobile they don’t even employ American workers. My phone line didn’t work from the moment. I set it up with them perfectly working device phone I’ve had for years and I have spent 20 years in telecommunications. They wasted over four hours of my time I was up until two in the morning, trying to troubleshoot the problem and it was on there and the entire time I am filing an FCC compliance violation report against this entire company and I’ve handed over my transcripts to regulators I would avoid doing business with them at all cost
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Quick, responsive, and useful
Good app!
