Can’t log in. Support has not been any help.
App has never let me log in. I am a paying US Mobile customer, but each time I attempt to log in with my credentials, I see an error message : Two-factor authentication
Sorry, unable to send the code due to a technical error. Please try again or contact support if the issue persists.”
I’ve reached out to Support, but they simply told me to uninstall and reinstall the app. I’ve done this. Nothing works. This error has been persisting for days. I’ve cleared my cache, rebooted my device, etc.
I guess I’ll use another service. Very disappointing though.
Sorry, unable to send the code due to a technical error. Please try again or contact support if the issue persists.”
I’ve reached out to Support, but they simply told me to uninstall and reinstall the app. I’ve done this. Nothing works. This error has been persisting for days. I’ve cleared my cache, rebooted my device, etc.
I guess I’ll use another service. Very disappointing though.
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App doesn’t work on iPhone SE 2
Can’t scroll to click the install sim button. Email verification failed
Shorter period needed
I used to use US Mobile and I loved it, so when they came out with the Global plan, I was excited, until I saw that most of the plans are annual plans that are pricey. I really wish they came out with shorter periods with cheaper plan (like 3 months plans instead of 12 months plan.)
$20 for 10GB in all EU - account creation confusing
Seems to work fine and it's half the cost of other eSIMs. The only issue was after I created an account and had to go to my email program to verify my email . Clicking on the veirfy link I was sent to the website where I was utterly confused as to what to do next. It should really have send me back to the app as the app as this is the only way to get the eSIM.
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No monthly subscription
You said for as low as $5/mon but no monthly subscription on the app, roll out monthly subscription so it could be easy and convenient
