Best phone reception I’ve ever had
I was able to choose Verizon (you get to choose your carrier) and I have much better phone reception than I had with previous carriers. I never was willing to pay Verizon prices and now I get its cell towers with low monthly charges. Transferring our phone #s was time consuming but everything since has been easy peasy.
Show more
Best for now
Clear and without any hidden aspects!
Switched a year ago to US mobile
Should have switched 5 years ago. Great service, big savings.
One stop shopping
This is one of the best apps I have used from a cellular carrier. I have solved every issue I have encountered from within the app with! Tech support is great and responsive!
stands apart from all providers
Awesome
Amazing Service and Value
Have been a customer for over a year. I will never go back to the “Big 3.” Love paying yearly and the service is great. I can’t believe people still pay huge bills for service.
Reliable, Consistent and Affordable
My title says it all.
Fantastic
The service is great and affordable. Customer service is a real person and so helpful
Great service
So easy to get assistance with this cellphone phone service. It’s like small town service on a huge network. Finally a service provider that understands SERVICE! Great communication with monthly newsletters to keep you updated on advances they have in the works.
Amazing service
Amazing service with customer service, been a customer for several years and zero complaints. Highly recommend!
I love this service
We are so happy with US Mobile. For only $25.00. Month we get unlimited talk and text plus seventy gigs of data in throttled. Which is way more than we need.
It was very easy to sign up for, and any questions we had were answered promptly.
It was very easy to sign up for, and any questions we had were answered promptly.
Easy Peezy
The app made it easy to transfer my existing telephone number to US Mobile. Managing my account through the app has also been smooth.
US Mobile App
The App is easy to use, I’ve never had a problem. I was able to take care of all issues through the App.
Simple. Cost-effective.
When you don’t think about it and it just works, that’s the best kind of product. I have found that to be the case with US Mobile. Never an issue, just works.
Best decision ever
Switched a year and a half ago and never looked back. Paying your phone bill for the year is goated!!!!
Easy and Simple
Easy to use and simple to manage.
Feels like AI coded this app
While I appreciate the service US Mobile provides, the app feels like it was vibe-coded by AI. The biggest irritant is that the app doesn’t offer notifications when chatting with a support agent; this makes it incredibly easy to miss a reply from the support agent and elongates the resolution time.
The other frustrating experience is the network transfer feature. It should be easy for me to transfer to another network, but every time I’ve attempted it, it goes off the rails and I end up having to chat support (see issue above).
The other frustrating experience is the network transfer feature. It should be easy for me to transfer to another network, but every time I’ve attempted it, it goes off the rails and I end up having to chat support (see issue above).
Show more
Can’t Go Wrong
The phone works great. The service is excellent, and the value is exceptional.
Switching Carriers
Terrible Customer Service
I’m extremely disappointed with the customer service. Since the latest update, I’ve been unable to access my account, and getting help has been nearly impossible. I’ve tried reaching out for assistance, but no one seems willing or able to resolve the issue.
It’s incredibly frustrating to be locked out of my own account after an update and not receive the support needed to fix it. Customer service should be there to help customers when problems arise, but unfortunately, that has not been my experience. I hope they take this issue seriously and improve both the update and their customer support.
I’m extremely disappointed with the customer service. Since the latest update, I’ve been unable to access my account, and getting help has been nearly impossible. I’ve tried reaching out for assistance, but no one seems willing or able to resolve the issue.
It’s incredibly frustrating to be locked out of my own account after an update and not receive the support needed to fix it. Customer service should be there to help customers when problems arise, but unfortunately, that has not been my experience. I hope they take this issue seriously and improve both the update and their customer support.
Show more
Awesome!
We just drove from Texas to Montana 99% coverage… since 2018 and it was always the best service. 100% recommended!!!
