Easy to use very good app
Their service is really great across the board. In addition the app shows all the data I need an easy to navigate interface.
Like this plan
I was on the network for a long time and in the beginning within the drop off, so I found this on the web and it’s great. If you do encounter a problem,the very knowledgeable people with US or right on it. It’s great to have someone to text back-and-forth with. It doesn’t take forever to get the phone.
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No more calls
Just TERRIBLE service . Missed important calls and customer service is not responding. After being on the chat for hours still can not call the hospital.
Best customer service
You can’t go wrong when choosing US Mobile for cell service. Their network options and customer service is outstanding.
US Mobile App
Amazing App it just needs to be a little bit more organized because in some areas too much information together it can be overwhelming also please make the pause button for the data and texting at the customer discretion instead of automatically turning off at the end of the billing cycle Thanks
Excellent app
Very easy to use! Best app I’ve seen from cellular provider
Best support of any cellular provider by a country mile
I’ve contacted support twice in the past 6 months and both times my issues were resolved due to the tenacity of the support staff. Support is quickly and readily available; on chat I barely have time to get my information in before my issues are quickly - and accurately - identified. The resolution may take some discussion and it has often required additional information from me and trying various steps along the way to a resolution, but the agents are unfailingly kind and patient. I highly recommend US Mobile; in addition the app itself is well designed and works well. Thanks US Mobile!
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New User
App works well
Easy-Ed
The customer service is excellent! I’m a bit older and at my age sometimes navigating can be a little difficult. Usama walked me through the process with patience and understanding. Thank you, Usama!
Worst
Slow!!!!!
US MOBILE REVIEW
Excellent method of utilizing all resources
App works, service isn’t good
The service sub-par and I would not recommend. The difference between Mint and US Mobile on their lite speed network is night and day in terms of speed. 2 identical phones side by side it’s extremely slow, most of the time sitting on LTE. I’ve complained and got a new eSIM, but it’s still just as bad.
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!!
So far so good!
Fantastic app
US Mobile app is fantastic. Everything is there and it’s very easy to maneuver around it. It makes the whole experience that much better.
Good service and app
Good service and app
easy to find what i need
i like this app
Very responsive online support
Very functional and easy use app to manage your account. Online chat support is efficient and effective.
Best Customer Service in the Telecom Industry
I recently needed help with a complicated multi-network setup and transferring promos across different SIMs. The customer support agents (especially via their in-app chat) are absolute lifesavers. They actually listen, understand complex technical and billing issues, and don't rest until the problem is fully resolved. It's rare to find a carrier that offers both great pricing and top-tier, human-driven support. 5 stars all the way!
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Great App for a great provider
Easy to use with all the relevant info to manage your account. I have multiple lines and can manage all of them from one app.
Top Choice
So glad I looked into US Mobile along with the other alternative services to Verizon. I have been a Verizon business customer for more than a decade and never had this level of support from porting to renewing after my first trial year. I see a long future with US mobile if this level of service and value for money continues.
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