Service
Phone keep saying off line
Great service
I haven’t had any issues with Cricket. Good coverage at a great price!
Don’t add international plan it doesn’t work
I added the international plan for my trip to London, the service doesn’t work. I contacted cricket as soon as I got Wi-Fi because that was the soonest it was possible due to not having service. They were unable to correct/fix the issue with trouble shooting, when I asked for a refund because the service didn’t work they refused saying it was prepaid so they can’t and I should have contacted them earlier. I contacted them multiple times about this issue. During the second time chatting with them they said they had no record of them being contacted previously when I said I could provide screenshots of the conversation they then magically “found” the record of the chat. The representative Sam that I was chatting with acknowledged that he would refund the money if he was allowed and after I responded to one of their chats said I hadn’t responded and ended the chat after my response! COMPLETELY UNACCEPTABLE customer service if you can even call it that!
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Data
I have unlimited data but have trouble connecting to any of my apps
Insurance scam excess billing
When I first moved to cricket from AT&T, I was told I was gonna Paoli 100 bucks but now I pay 174 and the insurance claims are just ridiculous. We cannot even give the phones repair or fix they want you to pay at the deductible of 200 bucks so don’t even take to get into this company is bad.
