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myCricket App

myCricket App

Manage & update your account

215K ratings
1482 reviews
#91 in free Utilities
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • May 6, 2013
  • August 14, 2026

Features

Developer

Cricket Wireless, LLC
✨Promote your app ✨
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myCricket App screenshot #6 for iPhone
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ipad
📈no. 91
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About

Easily manage your wireless account from anywhere, anytime. Track payments, data usage, and plan details. Get support and even switch carriers seamlessly.

✓Account management
✓Payment processing
✓Data usage tracking
✓Plan customization
✓Customer support
✓Carrier switching
Show original description

What users say

Summarized from real user reviews of myCricket App. Based on 215K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Affordable service
  • 🚀Great coverage
  • 🚀Easy to use app
  • 👍Friendly customer service
  • 💡Flexible plan options

Negative things

  • 🐛Billing and account issues
  • 🐛Unreliable service and connectivity
  • 👎Poor customer support
  • 🐛Buggy and glitchy app
  • 🔒Security and privacy concerns
See all reviews

What's New in myCricket App

5.1.9

August 14, 2026

Hey, Cricket Nation!     We’ve made updates to improve app performance and reliability.     Log in to learn more. Catch you at the next update!

More

Charts

Top Free

📈 91+1

Utilities

This app rose +1 position in Utilities chart.

Last updated on August 28, 2026.

Events

Read more about Protect what matters
HappeningSpecial Event

Protect what matters

Stay covered with Cricket Protect

Aug 7, 2026 — Aug 31, 2026

Read More

Read more about BYOD in 3 easy steps
Event EndedMajor Update

BYOD in 3 easy steps

We make it easy to switch with the device you love

Apr 1, 2026 — May 2, 2026

Read More

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User reviews

Most RecentHighest RatedLowest Rated

Worthless App

You can’t do anything in this app besides pay your bill. I can’t look into my payment history and the chat option takes you to a browser page. Customer service is also slow and terrible. They don’t know what the answers to questions are and only know how to point you into paying more money.
TararehTarareh

No

Customer service sucks
Unsatisfied 215Unsatisfied 215

Lousy App, lousy service!

The app does not allow me to update my auto payment details! What a joke! The online live agent could not help either!
yan buranyan buran

Autopay sucks

How you gonna turn my phone off after you pull the payment of of my account ?
MamaOfHalfADozMamaOfHalfADoz

Yall suck

Me and my family are going to leave this company
SmokelongSmokelong
See 1477 more reviews

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User experience

🐞

Reported Bugs

3 issues

Billing errors and overcharges

Bug

Account suspension issues

Bug

Unreliable app performance

Bug
✨

Requested Features

3 requests

Improve app stability and functionality

Feature

Enhance customer service and support

Feature

Provide more transparent billing and account management

Feature

FAQ

What can I do with the myCricket App?

The myCricket App allows you to manage your Cricket Wireless account from your mobile device. You can check your account status, make payments, monitor data usage, customize your plans, and access customer support. It also facilitates switching to the Cricket network with an unlocked device.

Is the myCricket App free to use?

Yes, the myCricket App is completely free to download and use. There are no charges associated with managing your account or accessing its features through the app.

How do I make payments through the app?

The app offers several easy ways to make payments, including credit/debit cards, Cricket Refill Cards, gift cards, and Apple Pay. You can also set up Auto Pay to save up to $60 per year with the Auto Pay credit.

Can I track my data usage with this app?

Absolutely. The app features a data usage gauge and countdown clock that keeps you updated on how many gigabytes of data you have remaining for the month and how many days of service are left in your current billing cycle.

Who is eligible to use the myCricket App?

To use the myCricket App, you must be at least 18 years old. It is designed for Cricket Wireless customers to manage their existing accounts or for individuals looking to switch to the Cricket network.