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myPhotoVault

myPhotoVault

Photo Storage Sharing & Backup

7K ratings
110 reviews
🔧 Utilities
📷 Photo & Video
Free

Details

Released
August 7, 2019
Updated
October 16, 2026

Features

Developer

Cricket Wireless, LLC
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About

Securely back up and store your photos and videos in original quality without using your data plan. Free up device storage with a single tap and easily share your memories. Access your entire collection anytime, anywhere.

✓Original quality backup
✓Automatic backup
✓Unlimited storage
✓Fast upload speeds
✓One-touch restore
✓Easy sharing
✓No data charges on Cricket network
Show original description

What users say about myPhotoVault

Reviews of myPhotoVault are mixed: the Photo & Video app is rated 4.7/5 from 7K App Store ratings. What users like most: fast download/upload, useful storage solution. Top complaints: glitchy/unstable app, slow loading/syncing. Summarized from real user reviews.

Positive things

  • 🚀Fast download/upload
  • 💡Useful storage solution
  • 👍Great service
  • 🔒Secure photo storage

Negative things

  • 🐛Glitchy/unstable app
  • ⏱️Slow loading/syncing
  • 🔍Limited accessibility
  • 💤Poor customer support
See all reviews

What's New in myPhotoVault

1.10.58

October 16, 2026

Protect more. Make room. Stay backed up. • New: Scan photos and documents to keep a digital copy backed up. • Fixed an issue that could sign you out and pause backups. • We'll remind you to Free Up Space so you can keep making memories. • Your gallery now loads much faster. • See how many photos and videos are backed up, at a glance. • Improved app performance. Update now to protect more and wait less.

More

User reviews

Most RecentHighest RatedLowest Rated

I hate this app

I don’t like that they can delete your photos and videos if they feel like it just because you don’t open the app. I also don’t like that when your photos and videos stay on the app it doesn’t load them or play the videos so it doesn’t serve any purpose of being a “ photo vault” if the “ vault” is a faulty vault in the first place. They defiantly need to do some changes for the app
Show more
KKayvah

Response from developer

We are sorry to hear that. We never delete any photos without sending multiple reminders and providing ample time for our users to retrieve them. Please reach out to us at photos-support@asurion.com, and we will be glad to help. Thank you Photos Support

one issue

i cant find a way to back it on to my device but other than that it works great
Iitsrawalt

Problem

Known of my photos are back up to this app idk what’s wrong with it
DDMC$$$$$

Had high hopes

Will not upload photos and videos in the background. Only while logged into the app and while it’s open
AOangelique is pissrd off

150 g

I’m supposed to get150 g of storage with my plan and it’s only given me 2.
D2dissatisfied 22
See 105 more reviews

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User experience

🐞

Reported Bugs

3 issues

Photos not uploading/downloading properly

Bug

Unexplained storage plan changes

Bug

App crashes and freezes

Bug
✨

Requested Features

3 requests

PC/web access to photos

Feature

Improved delete/organization features

Feature

Reliable syncing and backup

Feature

FAQ

What does myPhotoVault do?

myPhotoVault allows you to automatically back up and secure your photos and videos in their original quality. It also helps free up storage space on your device and enables easy sharing of your memories.

How much storage does myPhotoVault offer?

The app offers unlimited storage for photos and videos, provided you have a qualifying Cricket Protect Plus subscription or an eligible Cricket unlimited rate plan. There is a 1GB limitation on the size of individual videos that can be backed up.

Is myPhotoVault free to use?

myPhotoVault is a premium benefit included with specific Cricket Wireless plans, such as Cricket Protect Plus, Cricket $60 Supreme Unlimited, and Cricket $50 Smart Unlimited Rate Plans. Therefore, it is free to use for eligible subscribers.

Can I use myPhotoVault without Wi-Fi?

Yes, you can back up photos and videos without using your Cricket data plan. This means you do not need to wait for a Wi-Fi connection to secure your memories, as long as you are on Cricket's network.

How do I get my photos back from myPhotoVault?

Restoring your backed-up items is simple. You can just tap 'Download' within the app to restore your photos and videos back to your device. You can also share them directly via SMS, email, or your preferred social media platforms.