Wish I could give zero stars
Yea thanks for basically locking me out of an account that I’ve had for years. Now I can’t login unless I pay for my photos that I took. Photos of loved ones that are no longer with us on this plane of existence. This is extortion at worse and a hostage situation and theft at best. So your company needs to give everyone a chance to get their all of their own photos back for free and delete their account. I don’t mean a few, I do mean all. This is ridiculous and wish I could leave zero stars. Plus I don’t want the generic form response. I want my photos and memories back that you essentially stole and are holding hostage behind a paywall. These are my property and this is theft!
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Family memories
I made so much family memories thanks
Response from developer
Hi there, Thanks for sharing this – it means a lot to us.
The app got worse 😞
Not happy
Useless
I entered my old account but i cant see anything because i need to pay for the host. Waste of time
Don’t Email Me to “Revisit My Memories” If I Can’t Access Them
I created my account over a decade ago when Photobucket offered free photo storage. After receiving repeated emails encouraging me to log in and revisit my old memories, I downloaded the app only to discover that I cannot access my own photos unless I pay for a subscription. Locking users out of their personal files after storing them for years feels extremely misleading and unethical. If you are going to advertise that you’ve been “keeping our photos safe,” at the very least, users should be able to access and download their own content without being forced into a paid plan. Very disappointing experience.
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Response from developer
Hey there, I see you’re having trouble accessing your account and images. Please email us at mobilesupport@photobucket.com so we can help resolve this.
