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Verizon Cloud

Verizon Cloud

by Verizon Wireless

143K ratings
281 reviews
With Ads
📊 Productivity
📷 Photo & Video
Free
With Ads

Details

  • Released
  • Updated
  • May 16, 2013
  • July 9, 2026

Features

Developer

Verizon Wireless
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Verizon Cloud screenshot #1 for iPad
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Verizon Cloud screenshot #5 for iPad
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Reviews summary↘︎
⭐281
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🔄6+ apps
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❓5 answered
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📦~ in 3 weeks
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About

Securely back up and access your photos, videos, and documents across all your devices. Organize, share, and even create fun memories with this cloud storage solution. Safeguard sensitive files and enjoy peace of mind knowing your digital world is protected.

✓Unlimited storage on compatible devices
✓Easy content sharing
✓Photo organization with tagging
✓PIN-protected private folder
✓Create movies and customize photos
✓Weekly photo and video flashbacks
Show original description

What users say

Summarized from real user reviews of Verizon Cloud. Based on 143K reviews and a 4.6/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Productivity app.

Positive things

  • 👍Reliable cloud storage
  • 💡Convenient photo/video backup
  • 🚀Fast uploads (for some users)

Negative things

  • 🐛Unreliable backups, data loss
  • ⏱️Extremely slow uploads
  • 🔒Lack of security/privacy controls
  • 🤯Confusing, user-unfriendly interface
  • 🔋Drains device battery
See all reviews

What's New in Verizon Cloud

26.7.9

July 9, 2026

What's New in Version 26.7 - Improved performance and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Slow and Duplicates

Verizon needs a lot of help. And you’re not better not off using the desktop version. Their playback of videos is horrible. I have direct fiber optic, 1gb to my home, and video playbacks are horrible. When you download you spent more time trying to figure out what actually downloaded. DO NOT DELETE YOUR PHOTOS FROM YOUR PHONE. Make sure they’re on the Verizon cloud. This is where you will spend hours double checking to make sure your stuff is safe.
Also, Verizon Cloud will not tell you if your pics are duplicates… grrr. If you download directly from your phone then try to download from your desktop it will not recognize duplicates.
I’m pretty tech savvy. Their app is horrible and frustrating.
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ArvestguyArvestguy

Never works

Update:
2 weeks later and still same issue. Thanks for nothing Verizon!
Original post:
Always a problem with this app when opening: Something Went Wrong
We can't connect to your Cloud now.
Please try again later.
iRefuseToBuyAnotheriShiteiRefuseToBuyAnotheriShite

Senior

Customer
mystifid2mystifid2

T

Gg
Nohelia MarleneNohelia Marlene

Never works

Always a problem with this app when opening: Something Went Wrong
We can't connect to your Cloud now.
Please try again later.
iRefuseToBuyAnotheriShiteiRefuseToBuyAnotheriShite
See 276 more reviews

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User experience

🐞

Reported Bugs

4 issues

Frequent app crashes

Bug

Inconsistent backup behavior

Bug

Login/sign-in issues

Bug

Incorrect/missing backup data

Bug
✨

Requested Features

4 requests

Ability to selectively backup files/folders

Feature

Web-based access to cloud storage

Feature

Improved upload/download speed controls

Feature

Better organization and search for backed up content

Feature

FAQ

What does Verizon Cloud do?

Verizon Cloud provides secure cloud storage for your photos, videos, and documents. It allows you to back up your digital content from compatible devices, access it from smartphones, tablets, and computers, and easily transfer it when switching devices.

What are the key features of Verizon Cloud?

Key features include unlimited storage on compatible devices with specific plans, easy content sharing with friends and family, photo organization using tagging and search, a PIN-protected private folder for sensitive content, and the ability to create movies and customize photos with filters and stickers.

How much does Verizon Cloud cost?

Verizon Cloud offers several plan options: 600GB for single users, Unlimited Individual for single users, and Unlimited Group for up to 5 users. New customers can get their first 30 days free. After the promo period, monthly charges apply unless canceled.

What devices are compatible with Verizon Cloud?

The app requires a Verizon standard monthly account on an eligible device. It allows sharing content across compatible devices regardless of their operating system. However, it does not back up operating systems, settings, apps, emails, external drives, or uncommon file types.

What are common use cases for Verizon Cloud?

Common use cases include backing up precious photos and videos to prevent loss, freeing up space on mobile devices, easily sharing large files with others, organizing and reliving memories through features like photo tagging and flashbacks, and securely storing sensitive documents.