Verizon Cloud User Reviews

Customer Experience

Positive experience68.7% of reviews
Neutral1.4% of reviews
Negative experience29.9% of reviews

~ Based on 281 written reviews from the US App Store.

What users say

Is Verizon Cloud Safe?

Verizon Cloud appears safe based on user ratings. AppsHunter Safety Score for Verizon Cloud is 92/100.

This assessment is based on 142,718 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.7% of ratings point to a safe experience
4.3% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 141,909 App Store ratings for Verizon Cloud.

Is Verizon Cloud Legit?

Verizon Cloud appears to be a legitimate app. AppsHunter Legitimacy Score for Verizon Cloud is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow and Duplicates

Verizon needs a lot of help. And you’re not better not off using the desktop version. Their playback of videos is horrible. I have direct fiber optic, 1gb to my home, and video playbacks are horrible. When you download you spent more time trying to figure out what actually downloaded. DO NOT DELETE YOUR PHOTOS FROM YOUR PHONE. Make sure they’re on the Verizon cloud. This is where you will spend hours double checking to make sure your stuff is safe.
Also, Verizon Cloud will not tell you if your pics are duplicates… grrr. If you download directly from your phone then try to download from your desktop it will not recognize duplicates.
I’m pretty tech savvy. Their app is horrible and frustrating.
Show more

Never works

Update:
2 weeks later and still same issue. Thanks for nothing Verizon!
Original post:
Always a problem with this app when opening: Something Went Wrong
We can't connect to your Cloud now.
Please try again later.

Senior

Customer

T

Gg

Never works

Always a problem with this app when opening: Something Went Wrong
We can't connect to your Cloud now.
Please try again later.

Verizon Cloud Review by Tommy J

Love it it’s great my favorite cloud storage so far honestly in the capacity of just downloading a storage app, you know iCloud is locked in as a must if your a iPad guy but I love it

New user

I am new user and still trying to get the hang of it

Bekkie

VanCamp

M

Great

𝑮𝒓𝒆𝒂𝒕 𝒂𝒑𝒑

thank you for this app and a great customer service. I hope you have a great day.

Good if you can remember how to get into it!

Great feature if you’re young. Older folks can’t remember how to access it.

Best cloud ever

Photos, videos music backed up easily.

How does anyone like this?!?!

Am I the only one who doesn’t have DAYS to look back through for a photo or video? And with the app open, the phone gets so hot you can’t hold it!! This is my 3rd different iPhone and they all do the same thing.

Don’t use Verizon cloud

Don’t waste your money on Verizon cloud. Once you switch to a different carrier they will
Delete your cloud and you will
Lose all pictures and contacts. Don’t waste your money and don’t lose your information. Verizon is petty.

Mines

Greet

No longer functions

Can’t log in. Always says “can’t connect to cloud” before that it stopped backing up saying “something went wrong”

𝑮𝒓𝒆𝒂𝒕 𝒂𝒑𝒑

thank you for this app and a great customer service. I hope you have a great day.

Annoying

Not needed.

Joe

Just trying it out

Pbsc

Easy to do