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My Verizon

My Verizon

All Verizon. All in one place.

5.5M ratings
2669 reviews
#8 in free Utilities
🔧 Utilities
📊 Productivity
Free

Details

Released
February 3, 2011
Updated
October 13, 2026

Features

Developer

Verizon Wireless
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📉no. 180
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About

Manage your Verizon mobile and home internet accounts in one place. View usage, pay bills, shop for devices, and access support. Get personalized offers and manage your plan details easily.

✓Personalized account view
✓Manage mobile and home internet
✓View usage and plan details
✓Simplified bill payment
✓Shop and upgrade devices
✓24/7 virtual assistant support
Show original description

What users say about My Verizon

Reviews of My Verizon are mixed: the Utilities app is rated 4.7/5 from 5.5M App Store ratings. What users like most: great customer service, reliable network coverage. Top complaints: buggy app with glitches, expensive plans and hidden fees. Summarized from real user reviews.

Positive things

  • 🚀Great customer service
  • 🔒Reliable network coverage
  • 👍Easy to use app
  • 💡Loyalty discounts and rewards

Negative things

  • 🐛Buggy app with glitches
  • 💰Expensive plans and hidden fees
  • 🤖Poor communication and inconsistent information from customer service
  • 🤔Difficult to navigate account and billing issues
See all reviews

What's New in My Verizon

22.2.1

October 13, 2026

Bug Fixes and Improvements

Charts

Top Free

📉 8-2

Utilities

This app dropped -2 positions in Utilities chart.

Last updated on November 3, 2026.

Top Free

📉 180-3

Global

This app dropped -3 positions in Global chart.

Last updated on November 3, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Won’t load

After latest update, just keeps spinning and won’t load. Useless.
AAcrn5

Awful app

Slow, filled with marketing bloat and taps don’t work. Way too much navigation needed for FIOS troubleshooting / technical support.
@U@Kim Jong un

Not good

My app was fine until the last update. Now it kicks me out every time I open it.
GGramaLu26

Comically bad

This app used to be so much more user friendly and easy to find what you wanted. It’s so difficult to find what you want to see now and it constantly gives you a blank white screen. It’s honestly infuriating. One of the worst wireless phone service apps.
EEmDoza

Why

You make everyone get the stupid app then it sucks. Why when you go back you have to start over instead of the previous page. Why???
MMinniebuckeye
See 2664 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Incorrect billing and account information

Bug

Issues with setting up and managing payment methods

Bug
✨

Requested Features

4 requests

Improved app stability and performance

Feature

More transparency in billing and plan details

Feature

Better account management tools

Feature

Seamless integration between app and website

Feature

FAQ

What does the My Verizon app do?

The My Verizon app allows you to manage all your Verizon services, including mobile and home internet accounts, in one convenient location. You can view your personalized account information, track usage, pay bills, and shop for new devices or upgrades.

What are the key features of the My Verizon app?

Key features include a personalized account view with customizable shortcuts, the ability to manage both mobile and home internet accounts, detailed usage tracking, a simplified bill with payment options, in-app shopping for devices, and a dedicated support page with a 24/7 virtual assistant.

Is the My Verizon app free to use?

Yes, the My Verizon app is free to download and use. However, it does display advertisements within the application.

What kind of Verizon accounts can I manage with this app?

You can manage your Verizon mobile accounts as well as your Verizon Home Internet accounts, including 5G Home, LTE Home, and Fios services. The app provides a unified platform for all your Verizon services.

How can I get help or support through the app?

The app features a new support page where you can chat with the Verizon Assistant 24/7. You can also explore new plans, get help with troubleshooting, and walk through your account details for assistance.