Unhelpful support staff
Had a very unsettling experience with a support staff personnel who refused to listen to what was being said, and could only read back from his narrative sheet, but did nothing to help solve the problem
Poor service
Re: promo visa gift
Can't log in!
Can't log in and locked out 24hrs yet you literally have my Face ID.
Best internet ever
I have been with Verizon almost 10 years. Have zero issues with speed or reliability. Recommend 100%
Service
Horrible service lots of dropped calls or just don’t get service!
Save yourself a headache
Coverage is so bad everywhere what in the world...
Okay
Sometimes the service is slow & I'm next to the box. Possibly the best, but not the greatest.
Red color issue
I love that the price is now no problem, but when the application has a red color and the iPhone notification is also red, they blend together. I can't tell where I need to go to read my notifications in the Verizon app. This is a huge issue for me, and I’m so sick and tired of navigating the app because the screens keep refreshing and not showing what I need to see.
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App Runs Horrendously Since New AI Features Added
I can’t even run a normal search in the app, everything has to go through the ridiculous AI model that Verizon implemented. It sucks and the app lags horribly.
Mala señal
Que onda si jalaba bien ahora no tengo buen señal ni en mi casa
Nice
Nice
Cartoonishly bad
App is clearly made by complete amateurs, display issues abound, some things are natively rendered, many use a web view, often times the eu cookie banner renders under buttons, making it unclickable. Support pages load hilariously slowly if at all, and security seems to be super serious about odd things, texting me when Face ID is enabled after my login expired for example, then completely amateurish in many other ways, I.e I’m logged in on native view x, web view y, then not on web view z. APIs are either poorly designed and so require fetching many in a row, or are slow on the backend. There are many more issues, I am surprised my internet ever works at this point.
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Will not allow me to disable promo notifications
Reported the app. For months i have been unable to disable the promo notification SPAM. “We’re having trouble processing your request. Please try again later. Thanks for your patience.” is a load of steaming stinky nonsense. Uninstalled. Reported to FTC Act’s prohibition on unfair or deceptive acts or practices, and Apple, who’s App Store Review Guideline 4.5.4 says promotional/direct-marketing push notifications require the customer’s explicit opt-in and that the app must provide a method for the user to opt out of those messages. I did not opt in, and it will not allow me to opt out.
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App wont even open with 15 pro
Poor app that constantly signs out and wont load
Never let me down
The best connection ever made “Always Dependable “
The best network that everyone should have.
The best network that everyone should experience, the characteristics that the operators have is patience, humility and respect.
Worthless
The app locks up anytime your try to do anything. Support function will direct you to a failed webpage and lock up the app requiring a restart. Constantly lags when trying to look at basic info. Always a frustrating and unsuccessful experience!
AI Has Just Made it Worse
App already had issues and inconsistencies but the AI input has made it so much worse, payment page is a mess of problems and communicating via chat is now impossible. AI bot closes chat without even attempting to resolve issue request despite telling it not to, or the “dots” pretend it will respond in chat but no response ever comes.
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Amazing
Verizon is reliable and has the best service
Frequent Errors
Nothing good to say. From Gen AI, to constant error codes, this is a horrible app.
