Monthly plans
The monthly plans are kind of high compared to t-mobile and I’m thinking about switching back to them!!!
Bad
Horribly buggy and slow app now
The service is ok but the app sucks
I had Verizon prepaid. Regular Verizon treats them like the stepsisters treat Cinderella. I recently drowned my phone.I COULD NOT buy another one through prepaid. 6 hours over two days on the phone;transferred to 13 different people. I ended up in a Verizon store on post-paid. I will be leaving as soon as I pay the phone off. Now when I want to log into my account I frequently get “Unable to process your request, Try again later”. As a very busy, highly-scheduled person, I have had to commit too much time to my cell service.
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App Issues
I like being able to access my account but this app regularly has alerts/notifications that are not very clear why or how to resolve them.
No issues
It work excellent I have no problem
Streaming no issue no outrage none it work 100 percent prefect
Streaming no issue no outrage none it work 100 percent prefect
Fix Your App
I’m having a lot of difficulty setting up a payment method through your app, and the website hasn’t been helpful either. It’s not allowing me to set anything up.
Scam!
This was supposed to be a phone check- up. It’s not. It’s all advertising for Verizon stuff. Did you think I wouldn’t notice??
App does not work
App is slow, unresponsive and repeatedly when I try to navigate to the support tab the Contact Us button is completely broken and will not let me tap it.
Functions Decaying
Cannot track hotspot data anymore. Hard to plan what’s needed. Usually upgrade to what I need with Verizon but since I don’t know what I use anymore, just bought a starlink mini. Can downgrade my phone plan now- not a fan of “secured billing” protocols.
App is Horrible
This app is horrible
Bad communication
It’s trash
app
my verizon sucks the auto pay sucks it doesn’t change my account it takes days to charge it and if the payment method doesn’t work it took weeks to even notify me that it didn’t work all i was notified was that bill was paid and now i have to pay a late fee for no reason.
Verizon Fios
We cancelled cable and installed Verizon router for streaming , internet and mobile services. Not sure why we didn’t do this earlier. Not only are we saving approximately $500 a month but the internet and WiFi service is phenomenal.
Service is awesome. Also all the Verizon features on the app is great to check service ,speed test, reset router.
Enrolling in autopay saves an additional $10 a month.
Verizon is the only way for us.
Service is awesome. Also all the Verizon features on the app is great to check service ,speed test, reset router.
Enrolling in autopay saves an additional $10 a month.
Verizon is the only way for us.
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Connectivity
Everytime I want to log in to my verizon account, its unable to process it and I have never been able to. please fix
Useless if it doesn’t work
This app, which used to work, hasn’t worked for over a month. I know, because I tried to use it last month to pay my bill. I know Verizon is aware of the problem because I made them aware of the problem.
Now, over a month later, here I am again…trying to pay my bill, and it’s the same crashing app that I have no ability to pay my bill with. So now, I’m going to have to call them again, and they’ll probably try to stick me with an agent assisted payment fee which is an ungodly amount for something a circus monkey with mediocre training can do.
There are no words to describe how frustrating this is. I’m thinking about telling them to send paper bills to be paid with a paper check. Sure, it’s inconvenient for everybody involved, but at least it works.
Now, over a month later, here I am again…trying to pay my bill, and it’s the same crashing app that I have no ability to pay my bill with. So now, I’m going to have to call them again, and they’ll probably try to stick me with an agent assisted payment fee which is an ungodly amount for something a circus monkey with mediocre training can do.
There are no words to describe how frustrating this is. I’m thinking about telling them to send paper bills to be paid with a paper check. Sure, it’s inconvenient for everybody involved, but at least it works.
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F Verizon
Thought they’d be better but just as sneaky as the rest of them.
App updates
The recent app update has made it so that the PDF of the bill cannot be shared directly from the app. Going to Bill overview then documents and receipt receipts to view. The bill no longer has a button on the screen to share the document via the phone version of the app.
App doesn’t work
App always says unable to load try again later. Not sure why it never works. I have deleted it and redownloaded it and still the same error.
Poor Cust. Srvc.
GREAT COVERAGE, but at what expense? All promos, upgrade, add-ons = SCAM. I have had Verizon for 4 years now and all I care about is the coverage. Everything else is trash. Customer service treats you like they’re being paid by the minute so they never directly answer you but keep you running in circles. Biggest issue is, if you claim a rare promo through their Shine feature, apparently, you’re not guaranteed that promo, within those few that get the promo even a fewer amount of those people can redeem said reward. Other issue is being charged for things I don’t have. I have had to be refunded multiple times for things I never signed up for.
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Daily drop fail
Daily drop chocked out and did not work on the app version.
