Inova vs myPrivia
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Inova
Access your medical records, schedule appointments, and complete check-in for virtual or in-person visits. Find directions to Inova facilities and communicate securely with your healthcare providers.
- Access MyChart medical records
- eCheck-in for appointments
- Request medical appointments
- View test results
- Request prescription renewals
- Find facility directions
- Secure provider communication
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As an Inova patient, you can use our Inova app to access MyChart, a free service offered by participating Inova medical facilities and doctors' offices that gives you personalized and secure on-line access to portions of your medical records. For virtual and in-person visits, you can save time by completing the check-in process using the Inova app. Our mobile app also helps you find and get directions to our hospitals, primary and specialty care offices, urgent care, imaging, and lab locations. With Inova you can: - Request medical appointments with your primary care provider - Use eCheck-in to check-in to you appointment prior to your visit - View your health summary from the MyChart electronic health record - View test results - Request prescription renewals - Access trusted health information resources - Communicate electronically and securely with your providers - Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs
myPrivia
Connect with your healthcare team and manage your health needs through a personalized and secure platform. Access your care team, view tailored health content, and manage appointments and prescriptions with ease.
- Secure login
- Access care team
- Tailored health content
- View alerts and appointments
- Check-in for visits
- Manage prescriptions
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myPrivia makes it easy for you to stay connected to your healthcare. Our secure log-in enables a more personalized experience, including easy access to your care team and tailored health content. The new layout features an at-a-glance view of alerts and upcoming appointments, the ability to check-in or start a virtual visit with one tap, and manage your prescriptions. myPrivia offers convenience and personalized care, delivering your health your way.
Screenshots
Verdict
The clearest difference is rating: Inova at 4.7 against myPrivia's 3.8. Inova also leads on review sentiment (59% vs 41%). myPrivia's advantage is ratings volume (9.9K vs 838) and chart position (#131 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Inova holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: myPrivia has 9.9K ratings behind it against 838, so its average is the more settled of the two. Written reviews point the same way: 59% of Inova's written reviews are positive against 41% of myPrivia's.
Inova ships an update every 2 months, myPrivia every 5 weeks. Both last shipped on November 6, 2026.
| Parameter | Inova | myPrivia |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (838 ratings) — better | 3.8 (9.9K ratings) |
| Positive reviews | 59.4% of reviews — better | 41.3% of reviews |
| Number of ratings | 838 | 9.9K — better |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #131 — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.2 — better | 17.0 |
| Further details — not scored | ||
| Size | 171 MB | 44 MB |
| Age rating | 17+ | 4+ |
| Developer | Inova Health System | Privia Health LLC |
Customer experience
Inova
myPrivia
User reviews
Inova
From 838 App Store ratingsWhat we love
- 👍 Easy access to medical records and test results
- 💬 Simple messaging with healthcare providers
- 📅 Convenient appointment scheduling and tracking
- 🚀 Quick prescription refill requests
- 📱 Centralized health information in one place
Room to improve
- 🐛 Frequent login and authentication issues
- 🐛 App crashes and freezes when scheduling appointments
- ❌ Poor navigation and confusing interface layout
- ⚠️ Inconsistent functionality across different features
- 🔐 Device trust issues - constant re-authentication required
myPrivia
From 9.9K App Store ratingsWhat we love
- 🚀 Great communication
- 🚀 Easy to navigate
- 👍 User-friendly
- 👍 Helpful for accessing medical records
Room to improve
- 🐛 Frequent crashes and bugs
- 🐛 Unreliable messaging and notifications
- 🐛 Inconsistent user experience
- 🐛 Difficult to access medical information
- 🔒 Privacy and security concerns
Bugs and requests
Inova
Reported bugs
11 issues- Login fails repeatedly with 'Oops' error message
- App freezes when attempting to schedule follow-up appointments
- Server errors and constant loading issues
- Messages sent disappear without confirmation of delivery
- Device listed as untrusted repeatedly despite checking trust option
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- Cannot refill prescriptions despite pharmacy approval
- Error pages when accessing messages or visit history
- App redirects to website instead of functioning natively
- Appointment scheduling blocked with 'no need' message
- Portal login issues prevent access to all app features
- Inconsistent syncing between app and web portal
Requested features
11 requests- Chronological list view of past visits and future appointments
- Organize visits by specialty and provider hierarchy
- Display appointment addresses and local office phone numbers prominently
- Include all providers in MyChart system
- In-app room service ordering for hospital patients
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- Ability to annotate and add notes to medical records
- Better organization and taxonomy of app sections
- Improved family member account management
- Real-time ER wait time information
- Physician update capability within app
- Better integration with pharmacy systems
myPrivia
Reported bugs
4 issues- Login issues and password reset problems
- Inability to view past medical records
- Inconsistent display of test results and lab data
- Messaging functionality not working as expected
Requested features
5 requests- Ability to delete old messages
- Improved integration with Apple Health
- Streamlined navigation and user flow
- Better mobile optimization and responsiveness
- Enhanced security and privacy features
In-app purchases
Inova
No in-app purchases
myPrivia
No in-app purchases








