Comparison

Sentara MyChart vs myPrivia

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

myPrivia

Connect with your healthcare team and access personalized health content through a secure login. View upcoming appointments, manage prescriptions, and initiate virtual visits with ease.

Highlights
  • Secure patient login
  • Access care team
  • Personalized health content
  • View alerts and appointments
  • Check-in for appointments
  • Start virtual visits
  • Manage prescriptions
Features
Currently charting
Read full description

myPrivia makes it easy for you to stay connected to your healthcare. Our secure log-in enables a more personalized experience, including easy access to your care team and tailored health content. The new layout features an at-a-glance view of alerts and upcoming appointments, the ability to check-in or start a virtual visit with one tap, and manage your prescriptions. myPrivia offers convenience and personalized care, delivering your health your way.

Screenshots

Sentara MyChart4 screens
myPrivia4 screens

Verdict

The call

The clearest difference is rating: Sentara MyChart at 4.7 against myPrivia's 3.8. Sentara MyChart also leads on review sentiment (53% vs 42%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sentara MyChart holds the better App Store score, 4.7 against 3.8. Both are backed by a comparable volume of ratings — 16K and 9.2K respectively. Written reviews point the same way: 53% of Sentara MyChart's written reviews are positive against 42% of myPrivia's.

UpkeepUpdate frequency

Sentara MyChart ships an update every 2 months, myPrivia every 5 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 9 level
Sentara MyChart versus myPrivia: the parameters behind the verdict, then further details
ParameterSentara MyChartmyPrivia
PriceFreeFree
Rating4.7 (16K ratings) — better3.8 (9.2K ratings)
Positive reviews52.7% of reviews — better41.6% of reviews
Number of ratings16K — better9.2K
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#198#144 — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.017.0 — better
Further details — not scored
Size177 MB37 MB
Age rating17+4+
DeveloperSentara HealthcarePrivia Health LLC

Customer experience

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews277 reviews
Positive52.7%
Neutral10.1%
Negative37.2%

myPrivia

All ratings9,191 ratings
Positive67.5%
Neutral7.2%
Negative25.3%
Written reviews850 reviews
Positive41.6%
Neutral11.6%
Negative46.7%

User reviews

Sentara MyChart

From 16K App Store ratings

What we love

  • 🚀 Convenient access to medical information
  • 👍 Easy to use and navigate
  • 🚀 Quick access to test results
  • 👍 Helpful for managing healthcare
  • 🚀 Responsive communication with providers

Room to improve

  • 🐛 Frequent app crashes and login issues
  • 🔍 Difficulty finding and accessing certain features
  • 🤔 Outdated or incomplete information
  • 🤔 Limited functionality compared to website version
  • 🤔 Frustrating user experience at times

myPrivia

From 9.2K App Store ratings

What we love

  • 🚀 Great communication
  • 🚀 Easy to navigate
  • 👍 User-friendly
  • 👍 Helpful for accessing medical records

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🐛 Unreliable messaging and notifications
  • 🐛 Inconsistent user experience
  • 🐛 Difficult to access medical information
  • 🔒 Privacy and security concerns

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

myPrivia

Reported bugs

4 issues
  • Login issues and password reset problems
  • Inability to view past medical records
  • Inconsistent display of test results and lab data
  • Messaging functionality not working as expected

Requested features

5 requests
  • Ability to delete old messages
  • Improved integration with Apple Health
  • Streamlined navigation and user flow
  • Better mobile optimization and responsiveness
  • Enhanced security and privacy features

In-app purchases

None

Sentara MyChart

No in-app purchases

None

myPrivia

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is myPrivia free?
myPrivia is free to download, with no in-app purchases.
Which has better reviews, Sentara MyChart or myPrivia?
Sentara MyChart is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while myPrivia averages 3.8 from 9.2K ratings.
Do Sentara MyChart or myPrivia have ads?
Neither Sentara MyChart nor myPrivia shows ads.
Which is updated more often, Sentara MyChart or myPrivia?
Sentara MyChart ships an update every 2 months, and myPrivia every 5 weeks. Most recently, Sentara MyChart was updated on September 23, 2026 and myPrivia on September 24, 2026.
Which is more popular, Sentara MyChart or myPrivia?
Sentara MyChart currently peaks at #198 in the App Store charts, and myPrivia at #144. Chart position reflects recent download velocity rather than total install base.

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