Excellent app
It is the best option for organizing all my health information: tests, results, and appointments
Good job!
Information helpful and timely.
Can’t put in trips
The app software does not work for submitting information about trips taken out of the state or country. It won’t allow you to input trips of less than a week’s duration. Since most of my trips are 2-4 days in duration, this means there will be no record of my travels in my medical records for my doctor(s) to review. This needs to be fixed.
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Great
It’s great if you have a Physician who responds. Some don’t use it.
Difficult to Navigate
I am unable to find the help I need or send a message to request help within the app. When I try to call, no one is available.
I NR
Results on the app are incorrect. App is not working.
Front desk not good
The front ladies are mean, impatient and rude
Great App
Raving reviews
Health scare
Sentara was wonderful
One way street. We can no longer leave messages to our healthcare providers in our chart.
There used to be a patient-doctor dialog in our charts. Now we are nothing but viewers.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
Unable to make payments
Good access to health information, but unable to make payments with HSA card through myChart.
Prior Authorization
I have been trying since May to get the prior authorization team to contact express scripts about my diabetic medication and can’t seem to get a hold of them or get them to respond to express scripts requests.
Notifications
Repeated and as many as 25 notifications.
We want information but this blows up our phones with repeated test results.
The boy who cried wolf is disregarded when he needs to be listened to.
I looked at instructions to limit notifications and it was not a fix that I understood how to make.
We want information but this blows up our phones with repeated test results.
The boy who cried wolf is disregarded when he needs to be listened to.
I looked at instructions to limit notifications and it was not a fix that I understood how to make.
Review
Please don’t send emails about test results before doctors have reviewed them. Very annoying to go thru the whole log in process only to find out your doctors have not seen them yet.
Not user friendly
Needs some updates. Tried emailing Dr. notes to myself, and that feature doesn’t work. Now the doctor notes are completely gone. How can they be there One minute and gone the next?
One of the best
I am very pleased with the knowledge kindness, care, and professionalism of Sentara I think is one of the best hospitals
My Chart
I use My Chart often to send and receive info from my doctors. It is handier than waiting to have the doctor call me and use his precious time. The main problem lately is having to input all the codes to get in. One code should be enough.
ICU visit
After my surgery, I recovered in the ICU unit, a new eye-opening and amazing experience. In the 24 hours that I was recovering, I was able to witness one of the most professional and caring groups of people. From my nurse, Jamie, who guided me through my recovery stage to the overall functions of the ICU. From the good in handling the difficult patients to the critically serious managing of a crisis I was left amazed!
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Frustrated
It was a whole ordeal to get access to my daughter's MyChart account, but I finally got access which was very convenient and helpful. I no longer have access, I'm guessing because she just turned 14. She is still a child and I should still haha s access and should not have to go through the whole fiasco process again.
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Easy
This application is super easy to use and pretty much self-explanatory
