Not happy
I’ve been patient for over six years however I lost my health insurance until January of this year. Regardless of my need of blood pressure medication my request for refills for
following three months has been denied! I have never had an issue like this or any other doctor. High blood pressure is a serious health issues. My husband hasn’t cancer and I’m only one working and I’m sorry that people don’t understand.
following three months has been denied! I have never had an issue like this or any other doctor. High blood pressure is a serious health issues. My husband hasn’t cancer and I’m only one working and I’m sorry that people don’t understand.
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Fast response!
Love it! My physician responds so quickly. Faster than calling the office and trying to get of hold of her because she is busy. It feels like no sooner I write her a message or a question, she is responding. The app is great, but so is my doctor!
Too confusing
I spent a week in two surgeries and my account now gives me ongoing updates and notifications and I see nothing new. I’m really waiting for Sept. 24 KUB X-ray to be read and that’s almost a week later. What gives? Not impressed.
Signing in
I really like SENTARA My Chart… but signing in with name and password is a real pain! I have repeatedly reset both, only to being denied access. I have called 2 or 3 times, to report this problem…but this issue still exists. Only sometimes, does the touch option become available.
Easy to use
I find the chart easy to use and very informative .
Sentara My Chart Review
Awesome modern day achievement. Very convenient and helpful. I am extremely happy being able to access my lab results and other test results without having to wait for super busy physicians to update me on various results. Very beneficial to me and the very busy physicians.
Easy access
It is so nice to pull up test results quickly or months after study is done.
Easy to use
Great way to keep updated on appointments and test results.
Excellent app
It is the best option for organizing all my health information: tests, results, and appointments
Good job!
Information helpful and timely.
Can’t put in trips
The app software does not work for submitting information about trips taken out of the state or country. It won’t allow you to input trips of less than a week’s duration. Since most of my trips are 2-4 days in duration, this means there will be no record of my travels in my medical records for my doctor(s) to review. This needs to be fixed.
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Great
It’s great if you have a Physician who responds. Some don’t use it.
Difficult to Navigate
I am unable to find the help I need or send a message to request help within the app. When I try to call, no one is available.
I NR
Results on the app are incorrect. App is not working.
Front desk not good
The front ladies are mean, impatient and rude
Great App
Raving reviews
Health scare
Sentara was wonderful
One way street. We can no longer leave messages to our healthcare providers in our chart.
There used to be a patient-doctor dialog in our charts. Now we are nothing but viewers.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
Unable to make payments
Good access to health information, but unable to make payments with HSA card through myChart.
Prior Authorization
I have been trying since May to get the prior authorization team to contact express scripts about my diabetic medication and can’t seem to get a hold of them or get them to respond to express scripts requests.
