Easy to use
I find the chart easy to use and very informative .
Sentara My Chart Review
Awesome modern day achievement. Very convenient and helpful. I am extremely happy being able to access my lab results and other test results without having to wait for super busy physicians to update me on various results. Very beneficial to me and the very busy physicians.
Easy access
It is so nice to pull up test results quickly or months after study is done.
Easy to use
Great way to keep updated on appointments and test results.
Excellent app
It is the best option for organizing all my health information: tests, results, and appointments
Good job!
Information helpful and timely.
Can’t put in trips
The app software does not work for submitting information about trips taken out of the state or country. It won’t allow you to input trips of less than a week’s duration. Since most of my trips are 2-4 days in duration, this means there will be no record of my travels in my medical records for my doctor(s) to review. This needs to be fixed.
Show more
Great
It’s great if you have a Physician who responds. Some don’t use it.
Difficult to Navigate
I am unable to find the help I need or send a message to request help within the app. When I try to call, no one is available.
I NR
Results on the app are incorrect. App is not working.
Front desk not good
The front ladies are mean, impatient and rude
Great App
Raving reviews
Health scare
Sentara was wonderful
One way street. We can no longer leave messages to our healthcare providers in our chart.
There used to be a patient-doctor dialog in our charts. Now we are nothing but viewers.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
We have no voice.
We might as well be watching tv.
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.
Unable to make payments
Good access to health information, but unable to make payments with HSA card through myChart.
Prior Authorization
I have been trying since May to get the prior authorization team to contact express scripts about my diabetic medication and can’t seem to get a hold of them or get them to respond to express scripts requests.
Notifications
Repeated and as many as 25 notifications.
We want information but this blows up our phones with repeated test results.
The boy who cried wolf is disregarded when he needs to be listened to.
I looked at instructions to limit notifications and it was not a fix that I understood how to make.
We want information but this blows up our phones with repeated test results.
The boy who cried wolf is disregarded when he needs to be listened to.
I looked at instructions to limit notifications and it was not a fix that I understood how to make.
Review
Please don’t send emails about test results before doctors have reviewed them. Very annoying to go thru the whole log in process only to find out your doctors have not seen them yet.
Not user friendly
Needs some updates. Tried emailing Dr. notes to myself, and that feature doesn’t work. Now the doctor notes are completely gone. How can they be there One minute and gone the next?
One of the best
I am very pleased with the knowledge kindness, care, and professionalism of Sentara I think is one of the best hospitals
