pMD vs Sentara MyChart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
pMD
This app offers healthcare teams secure mobile tools for communication, charge capture, and telehealth. It aims to improve patient outcomes and streamline practice workflows, leading to greater efficiency and better patient engagement.
- HIPAA-compliant communication
- Telehealth consultations
- Mobile charge capture
- Patient engagement tools
- Revenue cycle management
- Secure messaging
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pMD provides healthcare teams with powerful mobile tools that improve patient outcomes and empower patients to engage in their care. Communicate securely, capture data effortlessly, and streamline workflows – all in one place. More efficiency. Better collaboration. Happier, healthier patients. PATIENTS Please download this app to access your pMD® Telehealth account and connect with your care providers. HEALTHCARE PROVIDERS This app is free to download for distribution to existing customers and for secure messaging. A subscription is required to use this app for pChat™, pCharge™, and pRevenue™. Discover more at www.pmd.com. pMD® pChat™ - Communicate with Confidence Instant, HIPAA-compliant communication and telehealth for care teams and healthcare practices. • Enterprise and Practice Messaging, Patient Hand-off, Telehealth • Enhance Collaboration, Reduce Errors, Get Time Back pMD® pCharge™ - Charge Capture Made Simple Easily capture charges and quality-of-care data at the point of care using your phone or tablet. Save charges in two taps with Instant Capture! • Mobile Rounding and Charge Entry, CMS-qualified MIPS registry • Reduce Charge Lag, Improve Accuracy, Increase Revenue pMD® pRevenue™ - Comprehensive Revenue Cycle Management Reduce claims lag, denials and overhead. Access everything pMD has to offer: charge capture, secure communication, patient engagement, rounding and patient handoff, telehealth, ePrescribe, and workflow enhancements. You take care of the patients and we’ll take care of the rest! • End-to-End Billing Services, Patient Payments, Software Integrations • Increase Practice Revenue, Lower Cost to Collect, Reduce Days in A/R WHY CHOOSE pMD? • pSuite – Unparalleled customer service with ongoing support • Updates – Regular releases of new features and enhancements • Trust and Security – pMD is SOC-2 certified and trusted by over 13,000 physicians and small practices
Sentara MyChart
Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.
- Communicate with care team
- Review health information
- Schedule appointments
- View After Visit Summaries
- Pay medical bills
- Receive push notifications
- Connect to Apple Health
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Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.
Screenshots
Verdict
The clearest difference is monetization model: Sentara MyChart at free against pMD's free with in-app purchases. Sentara MyChart also leads on chart position (#208 vs unranked). pMD's advantage is update cadence (every 10 days vs every 2 months) and review sentiment (74% vs 53%). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for pMD against 4.7 for Sentara MyChart. Both are backed by a comparable volume of ratings — 7.2K and 16K respectively. Written reviews are what separate them: 74% of pMD's written reviews are positive against 53% of Sentara MyChart's.
pMD ships an update every 10 days, Sentara MyChart every 2 months. The most recent releases landed on September 25, 2026 and September 27, 2026 respectively.
| Parameter | pMD | Sentara MyChart |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (7.2K ratings) — better | 4.7 (16K ratings) |
| Positive reviews | 73.8% of reviews — better | 52.9% of reviews |
| Number of ratings | 7.2K | 16K — better |
| Update frequency | Every 10 days — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | — | #208 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 49 MB | 177 MB |
| Age rating | 17+ | 17+ |
| Developer | pMDsoft, Inc. | Sentara Healthcare |
Customer experience
pMD
Sentara MyChart
User reviews
pMD
From 7.2K App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Easy to use and intuitive
- 🚀 Streamlines billing and workflow
- 🚀 Efficient charge capture
- 🚀 Customizable to specialty needs
Room to improve
- 🐛 Occasional crashes or bugs
- 🔒 Privacy/HIPAA concerns with notifications
- 🔋 High battery consumption
- 🔍 Difficult to navigate or search
Sentara MyChart
From 16K App Store ratingsWhat we love
- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers
Room to improve
- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times
Bugs and requests
pMD
Reported bugs
3 issues- Login screen freezes
- Incompatible with older devices
- Difficulty connecting for video calls
Requested features
5 requests- Add ability to delete users
- Improve diagnosis code search and selection
- Add desktop/web app version
- Allow customization of alert tones
- Add ability to label/organize message threads
Sentara MyChart
Reported bugs
4 issues- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions
Requested features
5 requests- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication
In-app purchases
pMD
No in-app purchases
Sentara MyChart
No in-app purchases









