Comparison

pMD vs Sentara MyChart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

pMD

This app offers healthcare teams secure mobile tools for communication, charge capture, and telehealth. It aims to improve patient outcomes and streamline practice workflows, leading to greater efficiency and better patient engagement.

Highlights
  • HIPAA-compliant communication
  • Telehealth consultations
  • Mobile charge capture
  • Patient engagement tools
  • Revenue cycle management
  • Secure messaging
Features
Read full description

pMD provides healthcare teams with powerful mobile tools that improve patient outcomes and empower patients to engage in their care. Communicate securely, capture data effortlessly, and streamline workflows – all in one place. More efficiency. Better collaboration. Happier, healthier patients. PATIENTS Please download this app to access your pMD® Telehealth account and connect with your care providers. HEALTHCARE PROVIDERS This app is free to download for distribution to existing customers and for secure messaging. A subscription is required to use this app for pChat™, pCharge™, and pRevenue™. Discover more at www.pmd.com. pMD® pChat™ - Communicate with Confidence Instant, HIPAA-compliant communication and telehealth for care teams and healthcare practices. • Enterprise and Practice Messaging, Patient Hand-off, Telehealth • Enhance Collaboration, Reduce Errors, Get Time Back pMD® pCharge™ - Charge Capture Made Simple Easily capture charges and quality-of-care data at the point of care using your phone or tablet. Save charges in two taps with Instant Capture! • Mobile Rounding and Charge Entry, CMS-qualified MIPS registry • Reduce Charge Lag, Improve Accuracy, Increase Revenue pMD® pRevenue™ - Comprehensive Revenue Cycle Management Reduce claims lag, denials and overhead. Access everything pMD has to offer: charge capture, secure communication, patient engagement, rounding and patient handoff, telehealth, ePrescribe, and workflow enhancements. You take care of the patients and we’ll take care of the rest! • End-to-End Billing Services, Patient Payments, Software Integrations • Increase Practice Revenue, Lower Cost to Collect, Reduce Days in A/R WHY CHOOSE pMD? • pSuite – Unparalleled customer service with ongoing support • Updates – Regular releases of new features and enhancements • Trust and Security – pMD is SOC-2 certified and trusted by over 13,000 physicians and small practices

About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

Screenshots

pMD4 screens
Sentara MyChart4 screens

Verdict

The call

The clearest difference is monetization model: Sentara MyChart at free against pMD's free with in-app purchases. Sentara MyChart also leads on chart position (#208 vs unranked). pMD's advantage is update cadence (every 10 days vs every 2 months) and review sentiment (74% vs 53%). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for pMD against 4.7 for Sentara MyChart. Both are backed by a comparable volume of ratings — 7.2K and 16K respectively. Written reviews are what separate them: 74% of pMD's written reviews are positive against 53% of Sentara MyChart's.

UpkeepUpdate frequency

pMD ships an update every 10 days, Sentara MyChart every 2 months. The most recent releases landed on September 25, 2026 and September 27, 2026 respectively.

Scorecard5 real differences · 6 level
pMD versus Sentara MyChart: the parameters behind the verdict, then further details
ParameterpMDSentara MyChart
PriceFreeFree
Rating4.8 (7.2K ratings) — better4.7 (16K ratings)
Positive reviews73.8% of reviews — better52.9% of reviews
Number of ratings7.2K16K — better
Update frequencyEvery 10 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank—#208 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better18.0
Further details — not scored
Size49 MB177 MB
Age rating17+17+
DeveloperpMDsoft, Inc.Sentara Healthcare

Customer experience

pMD

All ratings7,023 ratings
Positive95.3%
Neutral1.7%
Negative3.0%
Written reviews145 reviews
Positive73.8%
Neutral4.8%
Negative21.4%

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews278 reviews
Positive52.9%
Neutral10.1%
Negative37.1%

User reviews

pMD

From 7.2K App Store ratings

What we love

  • 👍 Excellent customer service
  • 🚀 Easy to use and intuitive
  • 🚀 Streamlines billing and workflow
  • 🚀 Efficient charge capture
  • 🚀 Customizable to specialty needs

Room to improve

  • 🐛 Occasional crashes or bugs
  • 🔒 Privacy/HIPAA concerns with notifications
  • 🔋 High battery consumption
  • 🔍 Difficult to navigate or search

Sentara MyChart

From 16K App Store ratings

What we love

  • 🚀 Convenient access to medical information
  • 👍 Easy to use and navigate
  • 🚀 Quick access to test results
  • 👍 Helpful for managing healthcare
  • 🚀 Responsive communication with providers

Room to improve

  • 🐛 Frequent app crashes and login issues
  • 🔍 Difficulty finding and accessing certain features
  • 🤔 Outdated or incomplete information
  • 🤔 Limited functionality compared to website version
  • 🤔 Frustrating user experience at times

Bugs and requests

pMD

Reported bugs

3 issues
  • Login screen freezes
  • Incompatible with older devices
  • Difficulty connecting for video calls

Requested features

5 requests
  • Add ability to delete users
  • Improve diagnosis code search and selection
  • Add desktop/web app version
  • Allow customization of alert tones
  • Add ability to label/organize message threads

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

In-app purchases

None

pMD

No in-app purchases

None

Sentara MyChart

No in-app purchases

Questions

Is pMD free?
pMD is free to download, with no in-app purchases.
Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Which has better reviews, pMD or Sentara MyChart?
pMD is rated higher. pMD averages 4.8 out of 5 from 7.2K ratings, while Sentara MyChart averages 4.7 from 16K ratings.
Do pMD or Sentara MyChart have ads?
Neither pMD nor Sentara MyChart shows ads.
Which is updated more often, pMD or Sentara MyChart?
pMD ships an update every 10 days, and Sentara MyChart every 2 months. Most recently, pMD was updated on September 25, 2026 and Sentara MyChart on September 27, 2026.

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