Comparison

pMD vs Inova

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

pMD

This app offers healthcare teams secure mobile tools for communication, charge capture, and telehealth. It aims to improve patient outcomes and streamline practice workflows, leading to greater efficiency and better patient engagement.

Highlights
  • HIPAA-compliant communication
  • Telehealth consultations
  • Mobile charge capture
  • Patient engagement tools
  • Revenue cycle management
  • Secure messaging
Features
Read full description

pMD provides healthcare teams with powerful mobile tools that improve patient outcomes and empower patients to engage in their care. Communicate securely, capture data effortlessly, and streamline workflows – all in one place. More efficiency. Better collaboration. Happier, healthier patients. PATIENTS Please download this app to access your pMD® Telehealth account and connect with your care providers. HEALTHCARE PROVIDERS This app is free to download for distribution to existing customers and for secure messaging. A subscription is required to use this app for pChat™, pCharge™, and pRevenue™. Discover more at www.pmd.com. pMD® pChat™ - Communicate with Confidence Instant, HIPAA-compliant communication and telehealth for care teams and healthcare practices. • Enterprise and Practice Messaging, Patient Hand-off, Telehealth • Enhance Collaboration, Reduce Errors, Get Time Back pMD® pCharge™ - Charge Capture Made Simple Easily capture charges and quality-of-care data at the point of care using your phone or tablet. Save charges in two taps with Instant Capture! • Mobile Rounding and Charge Entry, CMS-qualified MIPS registry • Reduce Charge Lag, Improve Accuracy, Increase Revenue pMD® pRevenue™ - Comprehensive Revenue Cycle Management Reduce claims lag, denials and overhead. Access everything pMD has to offer: charge capture, secure communication, patient engagement, rounding and patient handoff, telehealth, ePrescribe, and workflow enhancements. You take care of the patients and we’ll take care of the rest! • End-to-End Billing Services, Patient Payments, Software Integrations • Increase Practice Revenue, Lower Cost to Collect, Reduce Days in A/R WHY CHOOSE pMD? • pSuite – Unparalleled customer service with ongoing support • Updates – Regular releases of new features and enhancements • Trust and Security – pMD is SOC-2 certified and trusted by over 13,000 physicians and small practices

About

Inova

Access your medical records, schedule appointments, and complete check-in for virtual or in-person visits. Find directions to Inova facilities and communicate securely with your healthcare providers.

Highlights
  • Access MyChart medical records
  • eCheck-in for appointments
  • Request medical appointments
  • View test results
  • Request prescription renewals
  • Find facility directions
  • Secure provider communication
Features
Read full description

As an Inova patient, you can use our Inova app to access MyChart, a free service offered by participating Inova medical facilities and doctors' offices that gives you personalized and secure on-line access to portions of your medical records. For virtual and in-person visits, you can save time by completing the check-in process using the Inova app. Our mobile app also helps you find and get directions to our hospitals, primary and specialty care offices, urgent care, imaging, and lab locations. With Inova you can: - Request medical appointments with your primary care provider - Use eCheck-in to check-in to you appointment prior to your visit - View your health summary from the MyChart electronic health record - View test results - Request prescription renewals - Access trusted health information resources - Communicate electronically and securely with your providers - Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs

Screenshots

pMD4 screens
Inova4 screens

Verdict

The call

The clearest difference is update cadence: pMD at every 10 days against Inova's every 2 months. pMD also leads on ratings volume (7.2K vs 436) and review sentiment (74% vs 59%). Inova's advantage is monetization model (free vs free with in-app purchases). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

pMD holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: pMD has 7.2K ratings behind it against 436, so its average is the more settled of the two. Written reviews point the same way: 74% of pMD's written reviews are positive against 59% of Inova's.

UpkeepUpdate frequency

pMD ships an update every 10 days, Inova every 2 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
pMD versus Inova: the parameters behind the verdict, then further details
ParameterpMDInova
PriceFreeFree
Rating4.8 (7.2K ratings) — better4.6 (436 ratings)
Positive reviews73.8% of reviews — better59.4% of reviews
Number of ratings7.2K — better436
Update frequencyEvery 10 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better16.2
Further details — not scored
Size49 MB171 MB
Age rating17+17+
DeveloperpMDsoft, Inc.Inova Health System

Customer experience

pMD

All ratings7,023 ratings
Positive95.3%
Neutral1.7%
Negative3.0%
Written reviews145 reviews
Positive73.8%
Neutral4.8%
Negative21.4%

Inova

All ratings392 ratings
Positive90.8%
Neutral2.0%
Negative7.1%
Written reviews69 reviews
Positive59.4%
Neutral11.6%
Negative29.0%

User reviews

pMD

From 7.2K App Store ratings

What we love

  • 👍 Excellent customer service
  • 🚀 Easy to use and intuitive
  • 🚀 Streamlines billing and workflow
  • 🚀 Efficient charge capture
  • 🚀 Customizable to specialty needs

Room to improve

  • 🐛 Occasional crashes or bugs
  • 🔒 Privacy/HIPAA concerns with notifications
  • 🔋 High battery consumption
  • 🔍 Difficult to navigate or search

Inova

From 436 App Store ratings

What we love

  • 👍 Easy access to medical records and test results
  • 💬 Simple messaging with healthcare providers
  • 📅 Convenient appointment scheduling and tracking
  • 🚀 Quick prescription refill requests
  • 📱 Centralized health information in one place

Room to improve

  • 🐛 Frequent login and authentication issues
  • 🐛 App crashes and freezes when scheduling appointments
  • ❌ Poor navigation and confusing interface layout
  • ⚠️ Inconsistent functionality across different features
  • 🔐 Device trust issues - constant re-authentication required

Bugs and requests

pMD

Reported bugs

3 issues
  • Login screen freezes
  • Incompatible with older devices
  • Difficulty connecting for video calls

Requested features

5 requests
  • Add ability to delete users
  • Improve diagnosis code search and selection
  • Add desktop/web app version
  • Allow customization of alert tones
  • Add ability to label/organize message threads

Inova

Reported bugs

11 issues
  • Login fails repeatedly with 'Oops' error message
  • App freezes when attempting to schedule follow-up appointments
  • Server errors and constant loading issues
  • Messages sent disappear without confirmation of delivery
  • Device listed as untrusted repeatedly despite checking trust option
Show 6 more
  • Cannot refill prescriptions despite pharmacy approval
  • Error pages when accessing messages or visit history
  • App redirects to website instead of functioning natively
  • Appointment scheduling blocked with 'no need' message
  • Portal login issues prevent access to all app features
  • Inconsistent syncing between app and web portal

Requested features

11 requests
  • Chronological list view of past visits and future appointments
  • Organize visits by specialty and provider hierarchy
  • Display appointment addresses and local office phone numbers prominently
  • Include all providers in MyChart system
  • In-app room service ordering for hospital patients
Show 6 more
  • Ability to annotate and add notes to medical records
  • Better organization and taxonomy of app sections
  • Improved family member account management
  • Real-time ER wait time information
  • Physician update capability within app
  • Better integration with pharmacy systems

In-app purchases

None

pMD

No in-app purchases

None

Inova

No in-app purchases

Questions

Is pMD free?
pMD is free to download, with no in-app purchases.
Is Inova free?
Inova is free to download, with no in-app purchases.
Which has better reviews, pMD or Inova?
pMD is rated higher. pMD averages 4.8 out of 5 from 7.2K ratings, while Inova averages 4.6 from 436 ratings.
Do pMD or Inova have ads?
Neither pMD nor Inova shows ads.
Which is updated more often, pMD or Inova?
pMD ships an update every 10 days, and Inova every 2 months. Most recently, pMD was updated on September 25, 2026 and Inova on September 22, 2026.

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