Comparison

MyBSWHealth vs myPrivia

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyBSWHealth

Manage all your healthcare needs in one app. Find doctors, schedule appointments, communicate with your care team, view results, and pay bills. You can also complete telehealth visits, refill prescriptions, and track health data.

Highlights
  • Find doctors and schedule appointments
  • Communicate with care team
  • View lab results and visit summaries
  • Pay bills
  • Complete telehealth visits
  • Refill prescriptions
  • Manage family healthcare
Features
Currently charting
Read full description

Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. Within the app, you can: • Find doctors and locations in your network and schedule appointments with ease • Securely communicate with your care team • View lab results and past visit summaries • Review and pay bills • Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home • View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan • Transfer or refill prescriptions at BSW pharmacies • Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs • Manage your family’s healthcare needs from a single place The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.

About

myPrivia

Connect with your healthcare team and access personalized health content through a secure login. View upcoming appointments, manage prescriptions, and initiate virtual visits with ease.

Highlights
  • Secure patient login
  • Access care team
  • Personalized health content
  • View alerts and appointments
  • Check-in for appointments
  • Start virtual visits
  • Manage prescriptions
Features
Currently charting
Read full description

myPrivia makes it easy for you to stay connected to your healthcare. Our secure log-in enables a more personalized experience, including easy access to your care team and tailored health content. The new layout features an at-a-glance view of alerts and upcoming appointments, the ability to check-in or start a virtual visit with one tap, and manage your prescriptions. myPrivia offers convenience and personalized care, delivering your health your way.

Screenshots

MyBSWHealth4 screens
myPrivia4 screens

Verdict

The call

The clearest difference is rating: MyBSWHealth at 4.8 against myPrivia's 3.8. MyBSWHealth also leads on ratings volume (241K vs 9.7K). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyBSWHealth holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: MyBSWHealth has 241K ratings behind it against 9.7K, so its average is the more settled of the two. Written reviews point the same way: 44% of MyBSWHealth's written reviews are positive against 41% of myPrivia's.

UpkeepUpdate frequency

MyBSWHealth ships an update every 2 months, myPrivia every 5 weeks. Both last shipped on October 21, 2026.

Scorecard2 real differences · 9 level
MyBSWHealth versus myPrivia: the parameters behind the verdict, then further details
ParameterMyBSWHealthmyPrivia
PriceFreeFree
Rating4.8 (241K ratings) — better3.8 (9.7K ratings)
Positive reviews44.4% of reviews — better41.1% of reviews
Number of ratings241K — better9.7K
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#68 — better#85
DevicesiPhoneiPhone, iPad — better
Requires iOS16.2 — better17.0
Further details — not scored
Size237 MB38 MB
Age rating12+4+
DeveloperBaylor Scott and White HoldingsPrivia Health LLC

Customer experience

MyBSWHealth

All ratings236,318 ratings
Positive94.8%
Neutral2.1%
Negative3.1%
Written reviews514 reviews
Positive44.4%
Neutral7.4%
Negative48.2%

myPrivia

All ratings9,540 ratings
Positive67.5%
Neutral7.3%
Negative25.2%
Written reviews902 reviews
Positive41.1%
Neutral11.6%
Negative47.2%

User reviews

MyBSWHealth

From 241K App Store ratings

What we love

  • 🚀 Convenient app features
  • 👍 User-friendly interface
  • 💡 Valuable communication with doctors
  • 🚀 Efficient appointment scheduling
  • 👍 Comprehensive medical records access

Room to improve

  • 🐛 Unreliable login and account management
  • 🤔 Confusing navigation and layout changes
  • 🤔 Limited functionality compared to previous version
  • 🤔 Inability to export or share medical information
  • 🤔 Inconsistent performance across devices

myPrivia

From 9.7K App Store ratings

What we love

  • 🚀 Great communication
  • 🚀 Easy to navigate
  • 👍 User-friendly
  • 👍 Helpful for accessing medical records

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🐛 Unreliable messaging and notifications
  • 🐛 Inconsistent user experience
  • 🐛 Difficult to access medical information
  • 🔒 Privacy and security concerns

Bugs and requests

MyBSWHealth

Reported bugs

3 issues
  • Frequent crashes and error messages
  • Delayed or missing lab result updates
  • Inaccurate provider and location information

Requested features

4 requests
  • Ability to easily switch between patient accounts
  • Option to print or download medical records
  • Improved messaging and communication with providers
  • More intuitive organization of test results and appointments

myPrivia

Reported bugs

4 issues
  • Login issues and password reset problems
  • Inability to view past medical records
  • Inconsistent display of test results and lab data
  • Messaging functionality not working as expected

Requested features

5 requests
  • Ability to delete old messages
  • Improved integration with Apple Health
  • Streamlined navigation and user flow
  • Better mobile optimization and responsiveness
  • Enhanced security and privacy features

In-app purchases

None

MyBSWHealth

No in-app purchases

None

myPrivia

No in-app purchases

Questions

Is MyBSWHealth free?
MyBSWHealth is free to download, with no in-app purchases.
Is myPrivia free?
myPrivia is free to download, with no in-app purchases.
Which has better reviews, MyBSWHealth or myPrivia?
MyBSWHealth is rated higher. MyBSWHealth averages 4.8 out of 5 from 241K ratings, while myPrivia averages 3.8 from 9.7K ratings.
Do MyBSWHealth or myPrivia have ads?
Neither MyBSWHealth nor myPrivia shows ads.
Which is updated more often, MyBSWHealth or myPrivia?
MyBSWHealth ships an update every 2 months, and myPrivia every 5 weeks. Most recently, MyBSWHealth was updated on October 21, 2026 and myPrivia on October 21, 2026.
Which is more popular, MyBSWHealth or myPrivia?
MyBSWHealth currently peaks at #68 in the App Store charts, and myPrivia at #85. Chart position reflects recent download velocity rather than total install base.

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