MyBSWHealth User Reviews

MyBSWHealth
MyBSWHealth
Baylor Scott and White Holdings

Customer Experience

Positive experience43.3% of reviews
Neutral8.0% of reviews
Negative experience48.7% of reviews

~ Based on 439 written reviews from the US App Store.

What users say

Is MyBSWHealth Safe?

MyBSWHealth appears safe based on user ratings. AppsHunter Safety Score for MyBSWHealth is 95/100.

This assessment is based on 225,144 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 181,198 App Store ratings for MyBSWHealth.

Is MyBSWHealth Legit?

MyBSWHealth appears to be a legitimate app. AppsHunter Legitimacy Score for MyBSWHealth is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You’re a bunch of stupid idiots

I hate everyone of you stupid people you’re fake not even real doctors you’re only in it for the money

Nice!

Intuitive, clean, convenient. One of my favorite things about Baylor is this app

Poor at best getting in….

Care during the surgical stay and staff are quite nice and amenable. Food services as you might expect in some hospitals. Smuggle in the hamburger. Getting up to the room to the emergency department or anything else we’re trying to get messages through the system answered by your care team this next two impossible. The colorectal team aside from the surgeon has been far less than helpful, communicative, or insightful. That’s a nice way of saying that they’re just playing rude and uninformed.. that’s a very much I can say about them.
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Billing

I have constant issues with billing. Whoever does it is not coding stuff correctly and then they do not fix it. I don’t have this issue anywhere else

Confusing

This site is very confusing and hard to navigate

Opinion #1

The app is simple to use, however, the different options to review are difficult to read given my visual disability. The areas of reading the app, I should be able to enlarge for accessibility and readability.

Love

Through it all: illness, surgeries, falls,
grief and more I have always known that I am loved and protected.

Slow

If it weren’t so slow it would be 5 stars

My best so far!

I will say the response time for answering questions is amazing. Kind and friendly people.

Imagining Department in Temple zero stars if it was a selection

Not impressed with scheduling or help of a stat order . Sad customer service and lack of efficient scheduling

Review

Great. Very helpful

Fast

Fast and easy —

Hospital

Very good hospital the best

Awesome

We in the Hill Country are so blessed to have an institution such as BSW in our area top notch.

Portal

Very easy to use! Appreciate care team calling for follow up!
Everyone in Dr. Warfield’s office is professional and nice!

Gratitude

BS&W has been my main hospital & clinic service. I attend an outside clinic & many here in this building. I have found all of the physicians competent.

Keep it simple

I just want to call to make an appointment. Why can’t just click on my doctor and get the phone number.

Several functionality broken

The appointments feature has been broken in this app for over a year now. Now the medications feature is broken as well.

Review

Delayed blood test results and notes from the team by one day.

iPad

Your IT needs to make this work properly with an IPad. Not just a phone