Worst experience ever at BS&W in Temple TX
The actual Medicare advantage plan and hospital seem well equipped to provide excellent medical care but there seems to be a great deal of truth in the fact that they do provide mostly facilities for primary care interns that seem do not take an interest in patients and could easily be replaced by Tel a Doc or AI. Temple police seem to go out of their way to arrest and cause undue bodily harm to locals sending them there and the ER intern doctors are not available for follow up. A deacon of my community church that was a career doctor for many years at BS&W agreed and said it has changed quite a bit and it's disappointing.
I requested of my jaw be x- rayed and received results of a CT scan of my skull cap and spine.
Also when I asked a BS&W rep if any type of wellness programs for offered for the community which has a lot of hardship and crime, she said no absolutely not. They aren't concerned at all about wellness - OK. No problem - go to another healthcare provider.
I requested of my jaw be x- rayed and received results of a CT scan of my skull cap and spine.
Also when I asked a BS&W rep if any type of wellness programs for offered for the community which has a lot of hardship and crime, she said no absolutely not. They aren't concerned at all about wellness - OK. No problem - go to another healthcare provider.
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HORRIBLE APP
This app sucks. Anytime I press on messages or results to check because it says there's notifications in them - it never loads. Always comes back with an error and I can't view anything. Ever.
Test results
I am not able to see my test results
Not Good
The doctors are outstanding and worth suffering through the Baylor Scott & White patient care management
Sid Castleberry
I wanted to make a comment for you to view. Doctor Khan was one of the best doctors I’ve ever had come to see me in the hospital. He was very courteous., Knowledgeable and very easy to deal with. Excellent Doctor. I also had one of the best nurses I’ve ever had. That was an absolute delight to have taken care of me. Her name was Monica and she was on the fifth floor when I was there.. Great, great nurse. She listened to everything I said help me with everything I needed. And was a pleasure to have taking care of me. Very friendly very open and just A+. In every sense. Thank you.
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Thank YOU
Excellent Primary care physician
Great for quick information and e check in
The app is great. Most of the time it works really well. It could be easier to download results of tests in a pdf format. I was unable to download any of my bloodwork or test
Difficult to navigate
What should be apparent from the beginning is not. Trying to get to a simple tab to order a meal for after surgery should not be difficult. I spent over an hour trying to figure it out. Even after contacting and receiving instructions from a chat session did not help!
App not loading anything
The app is not loading anything I click on. Only shows a loading screen. Call technical support and whoever Glinda or whatever her name is doesn’t say anything after her name.
Good review
Always excellent care.
Terrific
Dr Albright an his fellow colleagues have it going full speed. The nurses and support staff are on target as well.
Not loading
Messages, results, etc never load, not able to see anything
Feedback
Dr Russell and Nurse Carla wonderful!
Getting care scheduled is a nightmare. Not to mention trying to get through to anyone. 🤬
The ability to access info and get feedback is terrible🤬
Joke
Can’t find change password
Highway robbery
You talk about lit a fire under my skin when they handed me this a letter saying if I say anything in my yearly annual outside a physical I will be charged.
I pay $30,000 a year before I see a doctor and if I see a doctor it is more with a $7600 deductible
And they want to come in the room with an AI app so they can figure a way to charge more. Over the principle of this, I well told them do NOT walk in here with that AP on again and my complaint will hit hard the internet of this total rip off
I pay $30,000 a year before I see a doctor and if I see a doctor it is more with a $7600 deductible
And they want to come in the room with an AI app so they can figure a way to charge more. Over the principle of this, I well told them do NOT walk in here with that AP on again and my complaint will hit hard the internet of this total rip off
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Patient
Thank you
Patient for 3 years
So convenient all the time for me. I have not had a bad experience at my Forney location.
App is incomplete
My phone will not let me go to a secondary page after I get to the homepage
Does not work
I cant not message my provider. I can not look at my test results i can not do anything.
