Buggy App
Hello! Overall, I’m very happy with this app, as it has everything all in one place to review charts, set appointments, line of communication with care team(s) regarding the patient, etc.
However, lately, when using the app, I have experienced the app to freeze and become unresponsive after clicking on anything for either of my children’s profile. For example, if I would click on the messages/alerts radio button, I would be able to go into whatever needed, but, afterwards, once back on the Home Screen, nothing will be responsive. I’m forced to log in and out multiple times to get whatever task(s) accomplished when using the app. If this issue can be addressed, I’d really appreciate it.
Thanks for all your team does at Cook Children’s.
However, lately, when using the app, I have experienced the app to freeze and become unresponsive after clicking on anything for either of my children’s profile. For example, if I would click on the messages/alerts radio button, I would be able to go into whatever needed, but, afterwards, once back on the Home Screen, nothing will be responsive. I’m forced to log in and out multiple times to get whatever task(s) accomplished when using the app. If this issue can be addressed, I’d really appreciate it.
Thanks for all your team does at Cook Children’s.
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TMTravis Mathes
Can’t check in no more
The app doesn’t let me do the E-check in for my kids. It’s annoying that I can’t pre check in for my appointments. Now I have to check in manually every single time at the appointments and do the questionnaires in person. Hate wasting time.
JJudy_A420
Malfunctioning check in page
This app used to work great and it was well organized, however, recently the check-in page is not working. When I click check-in, the page pops up and then disappears. I have deleted the app and reloaded the app on my phone. I have even put it on my husband’s phone with the same problem - quite disappointing please fix.
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PPippac2525
Doesn’t work
It literally does not work. Open the app and it never moves from the loading Home Screen.
AAimeelwrnc
Latest update bad
In the beginning, I was able to add my child’s doctors appointment to my calendar and the access that the app said that I was using was that Cooks could only access my calendar to add events. now I can no longer add any appointments because it needs to have all access to my calendar. Meaning being able to read all my other things that I have going on in my calendar because that’s what it says. I do not like that so now I’m having to manually add my sons appointment to my calendar now. It was so much easier.
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