Free

Details

  • Released
  • Updated
  • February 16, 2022
  • August 4, 2026

Features

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About

Manage your health and connect with your provider through a secure, streamlined app. Access medical records, schedule appointments, conduct video visits, and get directions on campus. It offers a convenient digital experience for patients.

✓Access medical records and lab results
✓Secure messaging with providers
✓Prescription refill requests
✓Appointment scheduling and video visits
✓Campus wayfinding and navigation
✓Integration with Apple Health
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What users say

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What's New in UTSWMyCare

9.29.0

August 4, 2026

This update includes miscellaneous performance improvements and bug fixes.

User reviews

Surgical procedure

The app and how it is utilized by both the staff and the patient is exceptional. So very informative and professional. The most communication is always for the best outcome. Thank you so much.

Thank you for such excellent care!!!!

Since August 7, 2926 I have been under the care of UTSW Nuerology Surgeons and Radiologist. I am so thankful to live in North Texas so close to an excellent hospital system. All employees are so kind and courteous and the doctors are all so attentive and caring.

Very happy

Live UT Southwestern and Dr Rozen and his team. He explains clearly, very caring and kind as well as all his staff. Never feel as if i am bothering the nurses no matter how many questions i ask. Always very helpful and caring. Pre op, recovery and inpatient nurses are truly the best. I will choose this hospital everytime. Thank you to everyone i came in contact with even trans port was great!
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Unprofessional Doctors

Dr. Garica is a liar and racist. Nurse Starla should’ve never been over my case. Dr Tran whom I never met called the police on me soon as I arrive. Making me miss her appointment and my appointment right after that with another doctor in the same building. They remove me from the FND group without communication and the group called me and told me they have been discussing me in group. So I will be seeking an attorney. My advice is find another hospital. This hospital pretends on exceptional care but Baylor Scott White is way better. Please change hospital. They in it for the money.
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Coordinating with doctors

I should be able to reply to his conversations where I’m being given information about my appointment. The appointment changed and I can’t respond back to tell them that that won’t work.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Messages not opening correctly

Bug

Incorrect information displayed

Bug

Delayed response to user messages

Bug
✨

Requested Features

3 requests

Option to save/remember password

Feature

Ability to directly contact nurses

Feature

Improved syncing of appointment updates

Feature

FAQ

What does the UTSWMyCare app do?

The UTSWMyCare app is a patient portal designed to help you manage your health and stay connected with your UT Southwestern providers. It provides access to medical records, lab results, messaging, prescription refills, appointment scheduling, and video visits.

What are the key features of UTSWMyCare?

Key features include easy access to your medical records and lab results, secure messaging with your doctor, the ability to request prescription refills, schedule appointments, and conduct video visits. The app also offers campus navigation and integration with the Apple Health app.

Is there a cost to use UTSWMyCare?

The UTSWMyCare app is free to download and use. There are no in-app purchases or advertisements mentioned in the application description.

What are the common use cases for UTSWMyCare?

Common use cases include checking lab results, messaging your doctor about a health concern, refilling a prescription, scheduling your next appointment, or preparing for a video visit. The campus navigation feature is also useful for in-person visits.

Do I need a MyChart account to use this app?

Yes, you must have a MyChart account to access the MyChart features within the UTSWMyCare app. This account is necessary for managing your health information and interacting with your providers through the application.