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UTSWMyCare

UTSWMyCare

by UT Southwestern Medical Center

15K ratings
146 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 16, 2022
  • August 4, 2026

Features

Developer

UT Southwestern Medical Center
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UTSWMyCare screenshot #1 for iPhone
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UTSWMyCare screenshot #4 for iPhone
UTSWMyCare screenshot #5 for iPhone
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Reviews summary↘︎
⭐146
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❓5 answered
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📦~ in 2 months
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About

Manage your health and connect with your provider through a secure, streamlined app. Access medical records, schedule appointments, conduct video visits, and get directions on campus. It offers a convenient digital experience for patients.

✓Access medical records and lab results
✓Secure messaging with providers
✓Prescription refill requests
✓Appointment scheduling and video visits
✓Campus wayfinding and navigation
✓Integration with Apple Health
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What users say

Summarized from real user reviews of UTSWMyCare. Based on 15K reviews and a 4.8/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 👍User-friendly app
  • 🚀Easy access to medical information
  • 💡Convenient communication with doctors
  • 👍Organized and efficient
  • 👍Helpful for managing health
  • 👍Great customer service

Negative things

  • 🐛App resets on opening
  • 🐛Login issues with Face ID and password
  • 🐛Inconsistent updates on appointments
  • 🐛Difficulty editing incorrect information
See all reviews

What's New in UTSWMyCare

9.29.0

August 4, 2026

This update includes miscellaneous performance improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Dr. Seema Rao

Best Dr. of UTSW
Sabeeha KazmiSabeeha Kazmi

Easy to use app

Provides up to date information in an understandable manner
pllptpllpt

Not a tech person

It took me a little bit to learn to use the app but I have found that it is easier than most health related apps and portals. Also, if I had a question, there’s someone who helps you and they were patient.
lasttimeisacharmlasttimeisacharm

Sign in

It never accepts my password, it won’t recognize my face, it is not user friendly. I have a new iPhone so it’s not my phone and our internet is sound. You sign page is not very reliant on the phone. The only way I can get my messages from my doctors without trying for 20-30 minutes is to go on my laptop and that is very inconvenient!
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VTSfaithVTSfaith

Buggy. Frustrating. Malpractice by their IT department.

Crashes every time i click the back button to try to get to the home screen. App must then be closed and sign in completed again. EVERY TIME.

MyChart implementations from Texas Health and Methodist work fine.
alsdalsd
See 141 more reviews

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User experience

🐞

Reported Bugs

3 issues

Messages not opening correctly

Bug

Incorrect information displayed

Bug

Delayed response to user messages

Bug
✨

Requested Features

3 requests

Option to save/remember password

Feature

Ability to directly contact nurses

Feature

Improved syncing of appointment updates

Feature

FAQ

What does the UTSWMyCare app do?

The UTSWMyCare app is a patient portal designed to help you manage your health and stay connected with your UT Southwestern providers. It provides access to medical records, lab results, messaging, prescription refills, appointment scheduling, and video visits.

What are the key features of UTSWMyCare?

Key features include easy access to your medical records and lab results, secure messaging with your doctor, the ability to request prescription refills, schedule appointments, and conduct video visits. The app also offers campus navigation and integration with the Apple Health app.

Is there a cost to use UTSWMyCare?

The UTSWMyCare app is free to download and use. There are no in-app purchases or advertisements mentioned in the application description.

What are the common use cases for UTSWMyCare?

Common use cases include checking lab results, messaging your doctor about a health concern, refilling a prescription, scheduling your next appointment, or preparing for a video visit. The campus navigation feature is also useful for in-person visits.

Do I need a MyChart account to use this app?

Yes, you must have a MyChart account to access the MyChart features within the UTSWMyCare app. This account is necessary for managing your health information and interacting with your providers through the application.