UTSWMyCare User Reviews

UTSWMyCare
UTSWMyCare
UT Southwestern Medical Center

What users say

Top reviews

Extremely Happy

Just finished the appointment with Dr. Kirkwood and the staff at Uchi Southwestern and I cannot tell you how ecstatic I am with the results and the active plan in the next three months. I cannot say enough good about Dr. Kirkwood and the staff.

I’m frustrated

I don’t like having to go through another step to get to My Chart. Plus I can’t change my login (it’s not correct) or my password (it’s been changed and it won’t recognize the new one) Grrrr

Marian Adams

Thankful for her assistance in helping with financial issue with billing. She was so helpful, supportive, and resourceful.

My Care app

This app is very helpful to stay on top of your appointments & keep in touch w doctors, & their assistants. Thank u for this provision. It makes things easier. I appreciate having it.

Requires You to Upgrade phone iOS software first

I was using this app and loved it, but now it won’t work anymore and is forcing an upgrade to a new version of the app that will only work on the very latest iOS software which will only work on newer phones - it all requires buying a new phone - ridiculous racket.

Care and Appts

Dr Tran & her staff are is super amazing! They respond to calls promptly, get prescriptions in quickly and provide the absolute superior care. She doesn’t rush me and takes the time to answer all my questions and covers every detail of my care.

Unstable app

I really like the app, but today it’s not working well for me. I’m in the middle of writing my current medications and diet, and the app shuts down before I can submit it. It’s a bit frustrating, so the developers need to do an update. My phone is updated, so it doesn’t seem to be the problem.

Drs and hospital admission

From the very beginning we were scared coming to Dallas. We are beyond pleased with the care that my husband Enrique Perez has received starting with Dr Truelson and Dr Gordon and their staff. Everyone so nice, caring and very knowledgeable.
Then as the days approached for surgery and we arrived at UT Southwestern William Clemens Hospital was so friendly and made us feel at home starting with Lab technician at admissions, nurses in ICU on 2nd floor and nurses on 6th floor have given my husband the best care. We couldn’t have asked for better healthcare than this and we are very grateful to each one of you who took care of him. Tk you for the gentleman in the CATT team who sat next to me and assured me it was going to be ok when I had a meltdown when my husband had a setback and had to have a procedure.
I’m forever grateful and happy that we came here. Thank you!
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Average

The app is ok. Communication could be better.

Dr.Tran

Here’s a polished review you can use:

Dr. Tran is AMAZING! She truly listens to your concerns and takes the time to find the best possible solution for your care. She explains medical terms in a way that is easy to understand, making sure you feel informed and comfortable every step of the way.

I’ve never felt more comfortable or confident in my choice of healthcare provider. Dr. Tran is compassionate, knowledgeable, and genuinely cares about her patients. I always leave feeling heard, supported, and positive about my treatment plan.

I absolutely love it there and highly recommend Dr. Tran to anyone looking for exceptional care!
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Professional

Impressed w UTSW. Organized, professional, helpful, friendly.

Terrific Efficient App!

I’ve had many, many appts at UTSW during the past almost nine years. Being able to keep track of them and to see test results so promptly is great! It’s also great to send/receive messages so easily. In my opinion it’s a win-win app for all involved! Thanks!

Dr Myers

Most professional,caring,compassionate doctor I have ever met!! Thank you so much for saving my life!!

Needs more information

Pretty easy to navigate but as a patient, it would be helpful to have more information when given test results. Not everyone knows medical acronyms etc

Confident at All Times

I can send a message to my doctor and feel confident that I will receive an answer from them.

Awesome

I’ve been coming here for a few years now & I love it. Everyone is very professional, it is very clean. They get you in & out. The techs know exactly what they’re doing & they are very careful with the way they handle you.

UTSW app

A good app to avoid human interaction.

My Care app

This app is very helpful to stay on top of your appointments & keep in touch w doctors, & their assistants. Thank u for this provision. It makes things easier.

My UTSW ONCOLOGY TEAM

I am and will forever be grateful to my team through my ILC Journey and continued monitoring going forward. They are the absolute best!

Dr Paul Broker

Dr. Broker is my primary care doctor. He is a very good doctor. He do not mind answering all of my questions. He’s very tentative and understanding his staff is the best medical staff that I have encountered. They are very polite very professional very caring and very concerned as well as Dr. Broker I wish we had more like him. He is very thorough. He really cares for his patience and does the best to my knowledge to try and help and with that is very good I trust him
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