Surgical procedure
The app and how it is utilized by both the staff and the patient is exceptional. So very informative and professional. The most communication is always for the best outcome. Thank you so much.
Thank you for such excellent care!!!!
Since August 7, 2926 I have been under the care of UTSW Nuerology Surgeons and Radiologist. I am so thankful to live in North Texas so close to an excellent hospital system. All employees are so kind and courteous and the doctors are all so attentive and caring.
Very happy
Live UT Southwestern and Dr Rozen and his team. He explains clearly, very caring and kind as well as all his staff. Never feel as if i am bothering the nurses no matter how many questions i ask. Always very helpful and caring. Pre op, recovery and inpatient nurses are truly the best. I will choose this hospital everytime. Thank you to everyone i came in contact with even trans port was great!
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Unprofessional Doctors
Dr. Garica is a liar and racist. Nurse Starla should’ve never been over my case. Dr Tran whom I never met called the police on me soon as I arrive. Making me miss her appointment and my appointment right after that with another doctor in the same building. They remove me from the FND group without communication and the group called me and told me they have been discussing me in group. So I will be seeking an attorney. My advice is find another hospital. This hospital pretends on exceptional care but Baylor Scott White is way better. Please change hospital. They in it for the money.
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Coordinating with doctors
I should be able to reply to his conversations where I’m being given information about my appointment. The appointment changed and I can’t respond back to tell them that that won’t work.
Dr. Seema Rao
Best Dr. of UTSW
Easy to use app
Provides up to date information in an understandable manner
Not a tech person
It took me a little bit to learn to use the app but I have found that it is easier than most health related apps and portals. Also, if I had a question, there’s someone who helps you and they were patient.
Sign in
It never accepts my password, it won’t recognize my face, it is not user friendly. I have a new iPhone so it’s not my phone and our internet is sound. You sign page is not very reliant on the phone. The only way I can get my messages from my doctors without trying for 20-30 minutes is to go on my laptop and that is very inconvenient!
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Buggy. Frustrating. Malpractice by their IT department.
Crashes every time i click the back button to try to get to the home screen. App must then be closed and sign in completed again. EVERY TIME.
MyChart implementations from Texas Health and Methodist work fine.
MyChart implementations from Texas Health and Methodist work fine.
Patient
Excellent service in all areas👍👍👍👍👍
Frustrated
I’m almost pulling my hair out trying to login. There is a confusion between my care UTSW and my chart with Baylor University Medical Center. Can someone please straighten it out so that I don’t have to choose any longer? I do not have a doctor at Baylor and I don’t want to Baylor as a choice when I login. No matter what I choose it takes me to Baylor. I am trying to get the messages. I exchanged with Dr Lee and also the review/report of my bone density test. It is not showing it leaves me at the wrong institution.
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Extremely Happy
Just finished the appointment with Dr. Kirkwood and the staff at Uchi Southwestern and I cannot tell you how ecstatic I am with the results and the active plan in the next three months. I cannot say enough good about Dr. Kirkwood and the staff.
I’m frustrated
I don’t like having to go through another step to get to My Chart. Plus I can’t change my login (it’s not correct) or my password (it’s been changed and it won’t recognize the new one) Grrrr
Marian Adams
Thankful for her assistance in helping with financial issue with billing. She was so helpful, supportive, and resourceful.
My Care app
This app is very helpful to stay on top of your appointments & keep in touch w doctors, & their assistants. Thank u for this provision. It makes things easier. I appreciate having it.
Requires You to Upgrade phone iOS software first
I was using this app and loved it, but now it won’t work anymore and is forcing an upgrade to a new version of the app that will only work on the very latest iOS software which will only work on newer phones - it all requires buying a new phone - ridiculous racket.
Care and Appts
Dr Tran & her staff are is super amazing! They respond to calls promptly, get prescriptions in quickly and provide the absolute superior care. She doesn’t rush me and takes the time to answer all my questions and covers every detail of my care.
Unstable app
I really like the app, but today it’s not working well for me. I’m in the middle of writing my current medications and diet, and the app shuts down before I can submit it. It’s a bit frustrating, so the developers need to do an update. My phone is updated, so it doesn’t seem to be the problem.
Drs and hospital admission
From the very beginning we were scared coming to Dallas. We are beyond pleased with the care that my husband Enrique Perez has received starting with Dr Truelson and Dr Gordon and their staff. Everyone so nice, caring and very knowledgeable.
Then as the days approached for surgery and we arrived at UT Southwestern William Clemens Hospital was so friendly and made us feel at home starting with Lab technician at admissions, nurses in ICU on 2nd floor and nurses on 6th floor have given my husband the best care. We couldn’t have asked for better healthcare than this and we are very grateful to each one of you who took care of him. Tk you for the gentleman in the CATT team who sat next to me and assured me it was going to be ok when I had a meltdown when my husband had a setback and had to have a procedure.
I’m forever grateful and happy that we came here. Thank you!
Then as the days approached for surgery and we arrived at UT Southwestern William Clemens Hospital was so friendly and made us feel at home starting with Lab technician at admissions, nurses in ICU on 2nd floor and nurses on 6th floor have given my husband the best care. We couldn’t have asked for better healthcare than this and we are very grateful to each one of you who took care of him. Tk you for the gentleman in the CATT team who sat next to me and assured me it was going to be ok when I had a meltdown when my husband had a setback and had to have a procedure.
I’m forever grateful and happy that we came here. Thank you!
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