MyBSWHealth vs UTSWMyCare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyBSWHealth
Manage all your healthcare needs in one app. Find doctors, schedule appointments, communicate with your care team, view results, and pay bills. You can also complete telehealth visits, refill prescriptions, and track health data.
- Find doctors and schedule appointments
- Communicate with care team
- View lab results and visit summaries
- Pay bills
- Complete telehealth visits
- Refill prescriptions
- Manage family healthcare
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Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. Within the app, you can: • Find doctors and locations in your network and schedule appointments with ease • Securely communicate with your care team • View lab results and past visit summaries • Review and pay bills • Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home • View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan • Transfer or refill prescriptions at BSW pharmacies • Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs • Manage your family’s healthcare needs from a single place The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
UTSWMyCare
Manage your health and connect with your provider through a secure, streamlined app. Access medical records, schedule appointments, conduct video visits, and get directions on campus. It offers a convenient digital experience for patients.
- Access medical records and lab results
- Secure messaging with providers
- Prescription refill requests
- Appointment scheduling and video visits
- Campus wayfinding and navigation
- Integration with Apple Health
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UTSWMyCare UTSWMyCare, our new streamlined, one-app solution delivers an exceptional experience that UT Southwestern is known for. UTSWMyCare helps patients easily manage their health and stay connected with their provider all with a sense of security throughout their health care journey. The UTSWMyCare app provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding. A few features are true differentiators from other health system apps. When completing a video visit, just log into the UTSWMyCare app and have everything from the check-in, visit with your provider, and follow-up scheduling all in one place. When a visit to our main campus is essential, UTSWMyCare has a navigation feature that will give turn by turn visual and audio directions from the parking garage to the front desk at your doctor’s office. For those who prefer a ride sharing service, our patients can access Uber and Lyft from within UTSWMyCare and request a ride to any of our locations. In short, UTSWMyCare will offer a simple and convenient digital experience for our patients. You must have a MyChart account to access MyChart features in this app. Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs.
Screenshots
Verdict
MyBSWHealth and UTSWMyCare both sit at 4.8 stars, but that hides the real split: 71% of UTSWMyCare's written reviews are positive against 45% of MyBSWHealth's. MyBSWHealth's advantage is ratings volume (243K vs 16K) and chart position (#74 vs unranked). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for MyBSWHealth against 4.8 for UTSWMyCare. That said, the two scores are not equally well evidenced: MyBSWHealth has 243K ratings behind it against 16K, so its average is the more settled of the two. Written reviews are what separate them: 45% of MyBSWHealth's written reviews are positive against 71% of UTSWMyCare's.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on November 11, 2026.
| Parameter | MyBSWHealth | UTSWMyCare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (243K ratings) | 4.8 (16K ratings) — better |
| Positive reviews | 45.0% of reviews | 70.7% of reviews — better |
| Number of ratings | 243K — better | 16K |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #74 — better | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.2 — better | 26.1 |
| Further details — not scored | ||
| Size | 237 MB | 194 MB |
| Age rating | 12+ | 4+ |
| Developer | Baylor Scott and White Holdings | UT Southwestern Medical Center |
Customer experience
MyBSWHealth
UTSWMyCare
User reviews
MyBSWHealth
From 243K App Store ratingsWhat we love
- 🚀 Convenient app features
- 👍 User-friendly interface
- 💡 Valuable communication with doctors
- 🚀 Efficient appointment scheduling
- 👍 Comprehensive medical records access
Room to improve
- 🐛 Unreliable login and account management
- 🤔 Confusing navigation and layout changes
- 🤔 Limited functionality compared to previous version
- 🤔 Inability to export or share medical information
- 🤔 Inconsistent performance across devices
UTSWMyCare
From 16K App Store ratingsWhat we love
- 👍 User-friendly app
- 🚀 Easy access to medical information
- 💡 Convenient communication with doctors
- 👍 Organized and efficient
- 👍 Helpful for managing health
Room to improve
- 🐛 App resets on opening
- 🐛 Login issues with Face ID and password
- 🐛 Inconsistent updates on appointments
- 🐛 Difficulty editing incorrect information
Bugs and requests
MyBSWHealth
Reported bugs
3 issues- Frequent crashes and error messages
- Delayed or missing lab result updates
- Inaccurate provider and location information
Requested features
4 requests- Ability to easily switch between patient accounts
- Option to print or download medical records
- Improved messaging and communication with providers
- More intuitive organization of test results and appointments
UTSWMyCare
Reported bugs
3 issues- Messages not opening correctly
- Incorrect information displayed
- Delayed response to user messages
Requested features
3 requests- Option to save/remember password
- Ability to directly contact nurses
- Improved syncing of appointment updates
In-app purchases
MyBSWHealth
No in-app purchases
UTSWMyCare
No in-app purchases
Questions
Is MyBSWHealth free?
Is UTSWMyCare free?
Which has better reviews, MyBSWHealth or UTSWMyCare?
Do MyBSWHealth or UTSWMyCare have ads?
Which is updated more often, MyBSWHealth or UTSWMyCare?
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