“Back” Button Broken
When searching for a doctor, you will noticed that the “BACK” button is broken as it will take you back to the homepage and you will lose all of your filter inputs. Annoying to retype and reselect every time I look at a different doctor’s information page.
Non functional
Not well thought out or tested
Buttons with dark green lettering on dark blue background
No ability to reference my data in different parts of the same app
For example, schedule a virtual visit for a dependent. All the dependent’s info has to be retyped even though it’s all there in a different screen of the same app. Including finding the member number- all that data lost while going to a different screen of the same app. Have to write it down on paper before going back to the virtual visit and having to enter it all again.
Finding and switching doctors doesn’t work
Needs better design, integration and testing
Buttons with dark green lettering on dark blue background
No ability to reference my data in different parts of the same app
For example, schedule a virtual visit for a dependent. All the dependent’s info has to be retyped even though it’s all there in a different screen of the same app. Including finding the member number- all that data lost while going to a different screen of the same app. Have to write it down on paper before going back to the virtual visit and having to enter it all again.
Finding and switching doctors doesn’t work
Needs better design, integration and testing
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It keeps force closing!
App crashes when trying to make virtual visits.
Terrible service
The app crashes and I am unable to use it because sentara isn’t managing all of the services. The app is for show almost 0 functionality. If I can get the find a doctor tab to actually work all the results are outdated and out of network when you call them. Terrible experience.
Sentara Health Plans
I am able to see my card, my coverage, and my claims. However, whenever I try to pay the monthly premium, this app ALWAYS says “We’re sorry, this service is currently unavailable. Please try again.” It is the same if I go online to Sentara also. To me that is unacceptable.
