Express Scripts vs Complete
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Express Scripts
Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.
- Order prescription refills
- Track order status
- Start automatic refills
- Access digital ID card
- Find preferred pharmacies
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Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.
Complete
This app helps manage medication and treatment plans. It offers personalized injection logging, dose tracking, and medication reminders. Users can also track symptoms, set personal goals, and access additional resources for support.
- Personalized injection logging
- Medication reminders
- Symptom tracking
- Dose tracking
- Goal setting
- Injection training videos
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Please see Uses and Important Safety Information including BOXED WARNING for RINVOQ (upadacitinib) at www.rinvoq.com/important-safety-information. Please see Uses and Important Safety Information for SKYRIZI (risankizumab-rzaa) at www.skyrizi.com/important-safety-information. Please see the Full Prescribing Information for RINVOQ at www.rxabbvie.com/pdf/rinvoq_pi.pdf and SKYRIZI at www.rxabbvie.com/pdf/skyrizi_pi.pdf. The Complete App features personalized treatment logging, symptom logging, and medication reminders to support and encourage you throughout treatment. CUSTOMIZED INJECTION LOGGING & TRAINING FOR SKYRIZI PATIENTS · Keep track of when and where you inject SKYRIZI on your body. · View your injection history by date with details. Tap on a specific date to see injection times, sites, and notes. · Personalize how you rotate injection sites in a chronological order. · Use in-app videos, training kits, and more to review injection training from your doctor. DOSE TRACKING FOR RINVOQ PATIENTS · Make it easier to stick to your treatment plan and track treatment with the RINVOQ dose tracker. DOSE REMINDERS & MEDICATION TRACKERS · Tools to help manage your medication through this free app. Set reminders and enable push notifications so you never miss a dose. CALENDAR · View your treatment schedule, symptom history, and a body diagram of injection locations. SYMPTOM TRACKING · Keep a log of your symptoms to discuss at your next doctor visit. This may help you have more productive discussions about your treatment. ACCESS MORE COMPLETE RESOURCES · Request resources to support you throughout treatment, like a Savings Card that may help eligible patients lower prescription cost†. · Connect with an Ambassador*, there to provide support and help answer questions. · Submit receipts for reimbursement on eligible out-of-pocket expenses through the Complete Prescription Rebate†. †Please see the Savings Card Terms & Conditions for RINVOQ at www.rinvoq.com/resources/save-on-rinvoq-costs#saving-cards-t-m and SKYRIZI at https://www.skyrizi.com/skyrizi-complete/save-on-skyrizi-costs#tandcs. *Ambassadors are provided by AbbVie and do not work under the direction of your health care professional (HCP) or give medical advice. They are trained to direct patients to their HCP for treatment-related advice, including further referrals. Additional Information If you’re taking SKYRIZI or RINVOQ, you may want help starting and staying on track with your treatment plan. The Complete App can help by providing resources that allow you to set reminders, track symptoms, and create personal goals that can support and encourage you throughout your treatment journey. If you have any questions or concerns with the Complete App, or you need to report medication side effects or adverse events, call 1.866.SKYRIZI (1.866.759.7494) for SKYRIZI and 1-800-2RINVOQ (1-800-274-6867) for RINVOQ. This app is intended for the exclusive use of U.S. residents 18 years of age and older. The Complete App is not intended to provide treatment decisions or replace the care and advice of a licensed healthcare provider. All medical analysis and treatment plans should be performed by a licensed healthcare provider. US-MULT-260568
Screenshots
Verdict
Express Scripts and Complete both sit at 4.7 stars, but that hides the real split: 70% of Complete's written reviews are positive against 36% of Express Scripts's. Express Scripts's advantage is ratings volume (428K vs 4K) and update cadence (fortnightly vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Express Scripts against 4.6 for Complete. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 4K, so its average is the more settled of the two. Written reviews are what separate them: 36% of Express Scripts's written reviews are positive against 70% of Complete's.
Express Scripts ships an update fortnightly, Complete every 2 months. The most recent releases landed on October 2, 2026 and October 1, 2026 respectively.
| Parameter | Express Scripts | Complete |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (428K ratings) — better | 4.6 (4K ratings) |
| Positive reviews | 36.0% of reviews | 69.6% of reviews — better |
| Number of ratings | 428K — better | 4K |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #44 — better | #193 |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 94 MB | 67 MB |
| Age rating | 4+ | 17+ |
| Developer | Express Scripts | AbbVie |
Customer experience
Express Scripts
Complete
User reviews
Express Scripts
From 428K App Store ratingsWhat we love
- 🚀 Easy to use
- 📦 Convenient mail delivery
- 💰 Cost savings
- 🔔 Helpful reminders
Room to improve
- 🐛 Unreliable refill status updates
- 🤔 Confusing app navigation
- 🚫 Inability to remove old prescriptions
- 📞 Poor customer service
- 🕰️ Slow processing and shipping times
Complete
From 4K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient reminders
- 💡 Helpful resources and information
- 👍 Useful for tracking injections and symptoms
- 👍 Straightforward interface
Room to improve
- 🐛 Crashes and login issues
- 🔒 Concerns about data backup and syncing
- 🔍 Limited customization options
- 🔍 Inflexible for non-standard dosing schedules
- 🐛 Buggy symptom tracking
Bugs and requests
Express Scripts
Reported bugs
4 issues- Incorrect medication pricing displayed
- Temporary address feature not working
- Refill reminders for medications no longer taken
- App crashing and becoming unresponsive
Requested features
5 requests- Ability to pay off balances through the app
- Fingerprint/biometric login support
- Automatic prescription updates
- Customizable medication reminders
- Prescription history export to Excel
Complete
Reported bugs
5 issues- Inability to reset password
- Automatic date changes and missed dose notifications
- Slow app loading and performance issues
- Inconsistent behavior when logging injections
- Incorrect prepopulation of user information
Requested features
5 requests- Allow editing of past injection details
- Add option to track multiple symptoms per day
- Improve body map for logging injection sites
- Provide more customization for dosing schedules
- Enhance data backup and syncing capabilities
In-app purchases
Express Scripts
No in-app purchases
Complete
No in-app purchases







