Not worth the download
I’m not sure why this app exists honestly. Every time my providers send me a message via Klara my phone automatically opens up the browser version and bypasses the app completely. As others mentioned, the login process is atrocious. It says it remembers my account and has the correct number pulled up, but the second it does face recognition it resets everything. I then have to provide my phone number, input the code sent to my messages, and input the code sent to my email. If it finally lets me in (which it rarely does due to slowness), then it’s very laggy. 80% I have to give up on logging in because it sits there loading forever and never pulls up. This app is a major disappointment and I’m unfortunately deleting it now. I got it for ease of not having to login every single time and it’s not doing that. Not worth the hassle and a waste of time.
Show more
Awful
I don’t leave reviews often but my experience with this has left me feeling terrible. Easily top 3 worst apps.
The login process is miserable. You have to login every time with a code sent to your phone or email which isn’t even done in the app. It’s done through a buggy webpage.
To check a message you gotta put in your birthday every time!
There are options to remember you for both of these issues hut both are non-functional.
I think the best part about the app is that it has stopped working altogether so I don’t have to use it anymore.
The login process is miserable. You have to login every time with a code sent to your phone or email which isn’t even done in the app. It’s done through a buggy webpage.
To check a message you gotta put in your birthday every time!
There are options to remember you for both of these issues hut both are non-functional.
I think the best part about the app is that it has stopped working altogether so I don’t have to use it anymore.
Show more
Horrible
The worst login process, app doesn’t work more than half the time. You have to verify repeatedly just to get in and the save user info buttons do not function
Mrs. L
What’s the point of downloading the app if it’s just going to immediately take you to the website to sign in…EVERY single time?? Never remembers my device and half the time says it accepted my order only for me to check back two days later and find out it didn’t. With the processing and mail time - 2+ weeks, how am I ever supposed to get my script on time??? NOT IMPRESSED!!
Show more
Confusing
The message is a reminder of upcoming appointment and asks for response. There is only one response option: cancel! I have had this appointment for two years, and do not want to cancel! I am afraid to click on cancel! Doing so adds an additional circle to the one there already. What does that even mean? Will not respond!!!
Show more







