OptumRx vs Horizon Blue
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OptumRx
Manage your pharmacy benefits from your mobile device. Compare drug prices, view your medications, and arrange for home delivery. Refill prescriptions, track orders, and set up automatic refills for convenience.
- Compare drug prices
- View all medications
- Transfer to home delivery
- Refill home delivery prescriptions
- Check order status
- Set up automatic refills
- View member ID card
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The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.
Horizon Blue
Access your health plan details, find care providers, and connect with member services. View benefits, coverage, and ID cards, track costs, and submit claims. This app is designed for Horizon members to manage their healthcare easily.
- View benefits and coverage
- Connect with doctors virtually
- Access and share ID card
- Find in-network providers
- Track out-of-pocket costs
- Submit medical claims
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The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. The Horizon Blue app is free and lets you: • View your benefits and coverage details. • Visit with a doctor • View, download and share your ID card • Find in-network doctors, hospitals and other health care professionals • Track your out-of-pocket costs • Submit medical claims
Screenshots
Verdict
The clearest difference is monetization model: OptumRx at free against Horizon Blue's free with in-app purchases. OptumRx also leads on device support (3 vs 1). Horizon Blue's advantage is review sentiment (37% vs 16%). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for OptumRx against 4.8 for Horizon Blue. Both are backed by a comparable volume of ratings — 146K and 79K respectively. Written reviews are what separate them: 16% of OptumRx's written reviews are positive against 37% of Horizon Blue's.
Both ship on a similar rhythm, roughly monthly. Both last shipped on November 9, 2026.
| Parameter | OptumRx | Horizon Blue |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (146K ratings) | 4.8 (79K ratings) — better |
| Positive reviews | 15.6% of reviews | 37.3% of reviews — better |
| Number of ratings | 146K — better | 79K |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #79 — better | #184 |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.5 — better | 16.4 |
| Further details — not scored | ||
| Size | 93 MB | 97 MB |
| Age rating | 4+ | 12+ |
| Developer | Optum Inc. | Horizon Healthcare Services Inc |
Customer experience
OptumRx
Horizon Blue
User reviews
OptumRx
From 146K App Store ratingsWhat we love
- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service
Room to improve
- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems
Horizon Blue
From 79K App Store ratingsWhat we love
- 👍 Convenient app features
- 🚀 Quick access to insurance information
- 💡 Helpful nurse chat option
- 🔒 Secure with ID card sharing
Room to improve
- 🐛 Frequent app crashes
- 🔍 Unreliable provider search
- 💳 Issues with payments and billing
- 🕰️ Slow app performance
Bugs and requests
OptumRx
Reported bugs
3 issues- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information
Requested features
4 requests- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility
Horizon Blue
Reported bugs
4 issues- Login issues with passcode/biometrics
- Inability to upload documents/photos
- Telehealth feature not functioning
- Incorrect/outdated provider information
Requested features
4 requests- Add Face ID/Touch ID login
- Improve doctor/provider search
- Streamline payment process
- Provide more detailed coverage information
In-app purchases
OptumRx
No in-app purchases
Horizon Blue
No in-app purchases









