Comparison

OptumRx vs Horizon Blue

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OptumRx

Manage your pharmacy benefits from your mobile device. Compare drug prices, view your medications, and arrange for home delivery. Refill prescriptions, track orders, and set up automatic refills for convenience.

Highlights
  • Compare drug prices
  • View all medications
  • Transfer to home delivery
  • Refill home delivery prescriptions
  • Check order status
  • Set up automatic refills
  • View member ID card
Features
Currently charting
Read full description

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.

About

Horizon Blue

Access your health plan details, find care providers, and connect with member services. View benefits, coverage, and ID cards, track costs, and submit claims. This app is designed for Horizon members to manage their healthcare easily.

Highlights
  • View benefits and coverage
  • Connect with doctors virtually
  • Access and share ID card
  • Find in-network providers
  • Track out-of-pocket costs
  • Submit medical claims
Features
Currently charting
Read full description

The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. The Horizon Blue app is free and lets you: • View your benefits and coverage details. • Visit with a doctor • View, download and share your ID card • Find in-network doctors, hospitals and other health care professionals • Track your out-of-pocket costs • Submit medical claims

Screenshots

OptumRx4 screens
Horizon Blue4 screens

Verdict

The call

The clearest difference is monetization model: OptumRx at free against Horizon Blue's free with in-app purchases. OptumRx also leads on device support (3 vs 1). Horizon Blue's advantage is review sentiment (37% vs 16%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for OptumRx against 4.8 for Horizon Blue. Both are backed by a comparable volume of ratings — 146K and 79K respectively. Written reviews are what separate them: 16% of OptumRx's written reviews are positive against 37% of Horizon Blue's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. Both last shipped on November 9, 2026.

Scorecard3 real differences · 8 level
OptumRx versus Horizon Blue: the parameters behind the verdict, then further details
ParameterOptumRxHorizon Blue
PriceFreeFree
Rating4.7 (146K ratings)4.8 (79K ratings) — better
Positive reviews15.6% of reviews37.3% of reviews — better
Number of ratings146K — better79K
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#79 — better#184
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.5 — better16.4
Further details — not scored
Size93 MB97 MB
Age rating4+12+
DeveloperOptum Inc.Horizon Healthcare Services Inc

Customer experience

OptumRx

All ratings145,728 ratings
Positive95.0%
Neutral2.8%
Negative2.3%
Written reviews243 reviews
Positive15.6%
Neutral4.9%
Negative79.4%

Horizon Blue

All ratings78,954 ratings
Positive96.8%
Neutral2.1%
Negative1.2%
Written reviews158 reviews
Positive37.3%
Neutral10.1%
Negative52.5%

User reviews

OptumRx

From 146K App Store ratings

What we love

  • 🚀 Convenient home delivery
  • 💰 Affordable prices
  • 📦 Reliable mail order service
  • 🕰️ Timely order processing
  • 🤝 Helpful customer service

Room to improve

  • 🐛 Inconsistent app performance
  • 🔍 Difficult to navigate app
  • 🚫 Forced to use specific pharmacies
  • 📤 Delayed or missing deliveries
  • 🤖 Poor communication from automated systems

Horizon Blue

From 79K App Store ratings

What we love

  • 👍 Convenient app features
  • 🚀 Quick access to insurance information
  • 💡 Helpful nurse chat option
  • 🔒 Secure with ID card sharing

Room to improve

  • 🐛 Frequent app crashes
  • 🔍 Unreliable provider search
  • 💳 Issues with payments and billing
  • 🕰️ Slow app performance

Bugs and requests

OptumRx

Reported bugs

3 issues
  • App freezes and crashes
  • Login issues and account lockouts
  • Incorrect pricing and order status information

Requested features

4 requests
  • Ability to view prescription refill dates
  • Option to opt-out of automatic refills
  • Integration with local pharmacies
  • Improved app usability and accessibility

Horizon Blue

Reported bugs

4 issues
  • Login issues with passcode/biometrics
  • Inability to upload documents/photos
  • Telehealth feature not functioning
  • Incorrect/outdated provider information

Requested features

4 requests
  • Add Face ID/Touch ID login
  • Improve doctor/provider search
  • Streamline payment process
  • Provide more detailed coverage information

In-app purchases

None

OptumRx

No in-app purchases

None

Horizon Blue

No in-app purchases

Questions

Is OptumRx free?
OptumRx is free to download, with no in-app purchases.
Is Horizon Blue free?
Horizon Blue is free to download, with no in-app purchases.
Which has better reviews, OptumRx or Horizon Blue?
Horizon Blue is rated higher. OptumRx averages 4.7 out of 5 from 146K ratings, while Horizon Blue averages 4.8 from 79K ratings.
Do OptumRx or Horizon Blue have ads?
Neither OptumRx nor Horizon Blue shows ads.
Which is updated more often, OptumRx or Horizon Blue?
OptumRx ships an update monthly, and Horizon Blue monthly. Most recently, OptumRx was updated on November 9, 2026 and Horizon Blue on November 9, 2026.
Which is more popular, OptumRx or Horizon Blue?
OptumRx currently peaks at #79 in the App Store charts, and Horizon Blue at #184. Chart position reflects recent download velocity rather than total install base.

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