OptumRx vs CVS Specialty
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OptumRx
Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.
- Compare drug prices
- View all medications
- Transfer to home delivery
- Refill home delivery prescriptions
- Check order status
- View member ID card
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The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.
CVS Specialty
Manage your specialty prescriptions conveniently from your mobile device. Order refills, track your orders, make payments, and securely message your care team. Pick up at a CVS Pharmacy or have them delivered.
- Order prescription refills
- Track order status
- Make payments
- Secure messaging with CareTeam
- Choose pickup or delivery
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Please Note: This app is for CVS Specialty® patients only. You must have a CVS Specialty prescription in order to use this app Your health is our greatest priority. That’s why at CVS Specialty, we make it easy to manage your prescriptions at home or on the go. With the CVS Specialty mobile app, you can: · Order refills · Choose to pick-up your prescriptions at any CVS Pharmacy® where allowed by law, or have them delivered to another location of your choice. · Track your order status · Make fast and easy payments · Communicate with your CareTeam using the Secure Messaging feature. Ask a question and get answers from CareTeam members trained in your condition. All messages are secure and confidential You can sign-in securely through iPhone’s Touch ID or FACE ID (iPhone X). We’re always just a tap away. CVS Specialty – specialty medications with personalized support. We release updates to this app regularly and base our roadmap on your feedback.
Screenshots
Verdict
The clearest difference is ratings volume: OptumRx at 146K against CVS Specialty's 1.9K. OptumRx also leads on rating (4.7 vs 4.4). CVS Specialty's advantage is review sentiment (36% vs 16%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OptumRx holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: OptumRx has 146K ratings behind it against 1.9K, so its average is the more settled of the two. Written reviews complicate that: 16% of OptumRx's written reviews are positive against 36% of CVS Specialty's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | OptumRx | CVS Specialty |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (146K ratings) — better | 4.4 (1.9K ratings) |
| Positive reviews | 15.8% of reviews | 35.8% of reviews — better |
| Number of ratings | 146K — better | 1.9K |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #68 — better | #195 |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 89 MB | 74 MB |
| Age rating | 4+ | 17+ |
| Developer | Optum Inc. | CVS Pharmacy |
Customer experience
OptumRx
CVS Specialty
User reviews
OptumRx
From 146K App Store ratingsWhat we love
- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service
Room to improve
- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems
CVS Specialty
From 1.9K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient refill process
- 🚀 Helpful reminders
- 🚀 Fast delivery
- 👍 Knowledgeable customer service
Room to improve
- 🐛 App crashes and freezes
- 🐛 Login issues
- 🐛 Unreliable order tracking
- 🐛 Inability to update account information
- 🐛 Inconsistent user experience
Bugs and requests
OptumRx
Reported bugs
3 issues- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information
Requested features
4 requests- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility
CVS Specialty
Reported bugs
4 issues- Frequent loading issues
- Inability to refill prescriptions
- Disappearing order buttons
- Inconsistent behavior across iOS and Android
Requested features
5 requests- Ability to add supplementary items to orders
- Improved in-app order management
- Seamless integration with regular CVS app
- Persistent login and order history
- Enhanced notification system
In-app purchases
OptumRx
No in-app purchases
CVS Specialty
No in-app purchases







