trash horrible company
the worst health plan you can get is through them, they are a completely trash pathetic company that likes to act like they are the best but in reality they are trash. there was several times were there was some billing issues with them and they had me to keep calling back and forth with the hospital facility and surest customer support until they can finally get it resolved months later. i wouldn’t recommend this trash pathetic company
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Mostly okay
I like it that I am able to look up Care, but I don’t like that virtual option shows up and I’m not able to dismiss the message. I also don’t like when you search for providers that you can’t view on the map, you only have an option to look at a list and it won’t let you pinch and zoom on the map to view. That’s frustrating.
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Easy to use
The app is easy to navigate and use
Love this app!
It’s so convenient. I have all the answers I need right at my fingertips.
Glitches
This app is very glitchy. Sometimes it works, sometimes it doesn’t. Sometimes I can’t even log in. My password is saved but doesn’t work sometimes. FaceID doesn’t work most of the time. I’m constantly having to change my password. Not user friendly.
